Customer Ratings & Reviews
- Model:
- QN55LST7TAFXZA
- SKU:
- 11563080
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Best Outdoor TV on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is AWESOME!!! Outside smart tv and great picture.
I would recommend this to a friendGreat outdoor TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, Excellent picture. easy to install and operate
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I'll enjoyed it. Works well in my back yard.
I would recommend this to a friendGreat for outside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv and looks great outside. Wish a tv of this price came with more accessories or even a cover as standard. Other reviews point to an issue with the sun so a cover seems like something standard, not $250 add on.
I would recommend this to a friendBrand response from Samsung
Posted .SEAOfChurn,
Thank you for sharing your thoughts on separately sold/optional accessories with The Terrace TV. If you're experiencing any issues that have caused you to give this TV a 3-star rating, please reach out to Samsung Support for help with troubleshooting or warranty service. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Mr Mazzotta
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart tv is lacking when it tries to work with Alexa. The sales rep Fred at citrus mall assured us that this tv would do everything we needed with a fire cube. The installers could not make this happen. Perhaps Best Buy should educate the sales department so there is not grave disappointment at the customer end.
I would recommend this to a friendBrand response from Samsung
Posted .1212,
Thank you for your experience with built-in Alexa functionality on your Terrace TV. Please know that voice commands may differ with each voice assistant. For more information about the usage and settings of Amazon Alexa, run Amazon Alexa Settings. Go to: Settings > General > Voice > Amazon Alexa Settings
When the TV is far from you or the ambient noise is too loud, the TV may be unable to recognize your voice. For the best results, you will need to be within 10 feet of your TV. Please look at your TV screen and speak.
If you haven’t already, we recommend turning on the Voice Wake-up function as well. Press the microphone button on your remote, then go to: Explore Now > Settings > Voice Wake-up.
You may also want to try re-pairing your remote to your TV by doing the following:
1) Long press the RETURN key and ENTER key together for about 10 seconds.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Only worth it, if it’s on sale.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got it, it was great, but getting it and putting it up was an issue.
I would recommend this to a friendSamsung- The Terrace Series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new tv!! We have it outside on our covered porch. We can see the screen with our favorite shows so clearly.
I would recommend this to a friendTerrace Outdoor TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and fit for our patio. Nice to have options for outdoor element protection.
I would recommend this to a friendNone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had install today and still trying to figure out all the features. Very sleek and attractive
I would recommend this to a friendBrand response from Samsung
Posted .Hi Diane,
Thank you for your purchase and review of The Terrace QLED 4K Smart TV. Powered by our proprietary QLED technology, it elevates your home theater enjoyment by upscaling any content to 4K – exceptional details, a billion+ refined colors, extreme contrasts, and more!
To assist you in learning about your new TV's functions and features, you can download The Terrace TV's User Manual & e-Manual on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select The Terrace TV under "Lifestyle TVs” > "The Terrace" > “LST7T" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
I hope this tip helps! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV makes outside viewing relaxing and awesome!
I would recommend this to a friendDo it !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t overthink the purchase do it!! Great buy and easy !
I would recommend this to a friendAnother satisfied feeling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, another painless process of picking out, ordering and receiving the products I enjoy from a place I trust!
I would recommend this to a friendOutdoor TV, good quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a TV to display outdoors and have good visibility during the day and this worked great!
I would recommend this to a friendabove and beyond
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.every body i have has been very helpful. They go above and beyond to help with your every need
I would recommend this to a friendBest Buy is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent all around quality, service, everything!
I would recommend this to a friendSamsung Terrace TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV DOESN’T work! Have scheduled for a replacement to be delivered and installed on 11/25. This has led to confusing telephone/text conversations. I don’t know if the 11/25 date is still valid or not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidB,
Thank you for sharing your experience with The Terrace TV. If your TV is scheduled to be replaced through Best Buy, we recommend contacting them directly for assistance with this.
If scheduled with Samsung Support, please reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Don't waste your money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV cost $3,500 and the screen stopped functioning in 10 months. Samsung will not honor the warrantee, and Best Buy will not stand behind the product they sold us. DO NOT BUY this TV. We paid $3,500 for a product that we cared for meticulously and kept covered at all times when not in use. This $3,500 television is now very expensive garbage. Do not recommend purchasing this TV - it's not designed to be outdoors and should not be marketed and sold as such. Would not purchase this or anything else from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .meghantown,
Thank you for your review of The Terrace TV and for sharing your experience. Please know that The Terrace Partial Sun TV is designed for use in partial shade, with exposure to indirect or ambient sunlight only. To ensure proper performance, the TV screen should not be exposed to any direct sunlight. If the TV screen is exposed to direct sunlight, it can develop dark areas.
Despite the IP55 and IP56 ratings, your TV and remote control are not impervious to water damage in any situation. To help prevent damage to your products, avoid the products being subjected to:
• Water projected by a source greater than 6.3 mm against enclosure from any direction or submersion in water.
• Water projected at greater than 30 KPa (4.4 PSI) with a water volume greater than 12.5 liters/minute for more than 3 minutes and extreme weather conditions.
Please know our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to fire, water, lightning or other acts of nature that may incur damage.
You can read more about our warranty here: https://www.samsung.com/us/support/service/warranty/QN55LST7TAFXZA
For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Great Outdoor TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is awesome, brightness handles glare very well.
I would recommend this to a friendBuyer beware
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote broke within first year. TV is now malfunctioning in under 2 years. Extremely frustrated - very poor quality. Buyer beware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CathrenL,
It’s unfortunate to hear of your experience with Samsung’s Terrace TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 2-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN55LST7TAFXZA/
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Worked for less than a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV less than one year. Mother board is now shot. Could not last one winter in Wisconsin outside. Would not buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .James,
It’s unfortunate to hear of your experience with Samsung’s Terrace TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 2-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here:
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist