Customer Ratings & Reviews
- Model:
- QN55LST7TAFXZA
- SKU:
- 11563080
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Stopped Working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working less than a year after buying it. It will not turn on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AvalonS,
It’s unfortunate to hear of your experience with Samsung’s Terrace TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 2-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN55LST7TAFXZA/
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
put a cover on it and buy warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in My 2021 now in Sept 2022 black spots when exposed to heat. Sales guy said we didn't need a cover.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Unhapypurchaser,
Thank you for sharing your experience with The Terrace TV. Please know that The Terrace Partial Sun TV is designed for use in partial shade, with exposure to indirect or ambient sunlight only. To ensure proper performance, the TV screen should not be exposed to any direct sunlight. If the TV screen is exposed to direct sunlight, it can develop dark areas.
Please know our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to fire, water, lightning or other acts of nature that may incur damage.
For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Disappointed/Cheated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good. I was charged an additional $100 to install it after the fact. I went over the cost in great detail in the store and was assured that this was the final total.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Joel,
Please know you are leaving a review and 1-star rating for The Terrace TV, but we are sorry to hear of your experience, nonetheless. You may want to consider providing feedback directly to Best Buy regarding this.
Should you have questions on The Terrace TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Best Buy Bad Support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came scratched up pretty bad and best buy support has been awful in rectifying the situation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .David,
We appreciate you sharing your experience with The Terrace TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Best Tv i have purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture. Needs a sound bar for better sound. Easy to set up
I would recommend this to a friendExtra Ordinary Color Quality with sound.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extra Ordinary Color Quality with sound. Highly recommend this product.
I would recommend this to a friendExcellent, period.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent outdoor television! It is really (relatively) heavy, however, so if you are attaching it to something like a swinging wall mount, consider using MUCH larger lag bolts than provided with the wall mount kit…
I would recommend this to a friendSamsung Terrace Outdoor TV, with Soundbar.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best outdoor TV, paired with Samsung outdoor terrace soundbar, great picture and sound. Make sure you get the terrace TV cover to protect when not in use. Covers both TV and soundbar.
I would recommend this to a friendAmazing outdoor tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely clear picture in the middle of the day with full sun.
I would recommend this to a friendMy terrace tv!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great outdoor tv!!!!! The picture is awesome!!! Worth the money!!!!!
I would recommend this to a friendPerfect Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture perfect !!!!! pretty much sums up this tv.
I would recommend this to a friendTv did not last two years outdoors and failed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv unfortunately did not last a full 2 years without major problems. I used it outdoors partial sun as allowed. I had the best expectations given the initial reviews online. But the tv did not meet expectations. Then Samsung refused to repair the tv because of normal wear and tear (after all it is an outdoor tv). I want to warn others that these “outdoor TVs” do not last outdoors and unfortunately Samsung failed to honor their warranty. Do not Buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with this TV. Please know that The Terrace Partial Sun TV is designed for use in partial shade, with exposure to indirect or ambient sunlight only. To ensure proper performance, the TV screen should not be exposed to any direct sunlight. If the TV screen is exposed to direct sunlight, it can develop dark areas.
Please know our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to fire, water, lightning or other acts of nature that may incur damage.
For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
.
~Samsung Advisor
False Advertising
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you say it's remote, you might want to make sure it's remote. RDP does not work the way it was promised. It does not work to industry standard.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KyleO,
We appreciate you reaching out and letting us know about the issues you are experiencing with the Terrace TV. Please give us a call so we can better assist you with your specific issue. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor