Customer Ratings & Reviews
- Model:
- NE63A6751SG/AA
- SKU:
- 6468309
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 6.3 cu. ft. Smart Freestanding Electric Range with its air fry feature, ease of use, and overall performance. Many customers also find the range heats quickly and enjoy its various features and practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches and the difficulty of cleaning. Additionally, a few customers have noted that the control panel is not backlit.
This summary was generated by AI based on customer reviews.
Great oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven. Definitely recommend getting a ceramic cleaner fir top. Love the smart features. Now i can keep track of when my hubby is making someone:)
I would recommend this to a friendBrand new range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great delivery. The sales people and delivery people were very friendly and professional
I would recommend this to a friendSamsung oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer having the dual oven option!!! Loving it!
I would recommend this to a friendSamsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. The oven is amazing works super fast.
I would recommend this to a friendRange
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my oven. It is spectacular great job keep up the good work.
I would recommend this to a friendstove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great staff on time friendly cleaned up very friendly
I would recommend this to a friendSamsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is my go-to store for appliances. They are delivered on time and sooner than the other stores. This Samsung range is amazing for an electric range.
I would recommend this to a friendHappy so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the stove for about two weeks. Everything seems to work fine but my only concern is the amount of hot air coming out of top left vent when Air Fryer in use.
I would recommend this to a friendSamsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my stove. Just need to adjust cooking with the convection oven. Overall i really like it.
I would recommend this to a friendAir fryer oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it came with a manual - pain looking things up on my phone
I would recommend this to a friendGood service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with good service a good frame time for pick up
I would recommend this to a friendConfusing Controls
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm usually pretty good at figuring out the controls on new devices. However, despite a lengthy online manual which we read, my wife and I still found this oven to be very confusing to operate. If you're accustomed to stoves with basic features, do not buy this unit. You'll be scratching your head like us.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want you to enjoy using the range. Allow us to help.
To help you become familiar with your oven control panel. Please see pages 28 to 29 under the "The oven control panel" of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202311/20231122154330373/O_01._NE63A6751_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146671430) to help our team pull up your information.
Have a great day.
^Camille
Good deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great price and nice looking for new home. Wi tell others
I would recommend this to a friendVery Dissatisfied
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this along with the fridge and dishwasher. I wanted the black stainless steel and the set looked exactly what I wanted. I purchased this solely by what I had read online. I previously had GE double oven which I loved, but it wouldn’t coordinate with the Samsung fridge and dishwasher and the Samsung stove looked comparable. Boy was I wrong. Obviously I didn’t read the details because I didn’t realize this was actually one oven with a separator. The first thing I cooked was a frozen pizza in the top oven, and it was burned to a crisp in 10 minutes even though I followed package directions. Gave it another shot with biscuits, same thing! So I figured out that I had to go about 30° lower on the top oven to get everything cooked right. Next I tried to cook in both ovens with the separater. I needed 425° (which I set at 390°) on the top and 325° on the bottom, well the top oven wouldn’t stay at 390° and kept going back to 325° everytime I set it, this defeated the whole purpose of buying this, why can’t I cooked 2 separate temperatures in each oven? My GE stove did everything I needed and more, but by the time I figured out that this stove was a junk it was too late. Thanksgiving was a cooking nightmare. The turkey was 15 pounds and took up the whole oven even with the oven separator removed. I couldn’t cooked any of the side dishes until the turkey was done. I used the whole oven for the sides. The last dishes needed to be cooked at 425° for an hour, but the oven couldn’t keep the temperature regulated and kept going down to 350 - 375. My food was either overdone or undercooked. How embarrassed I felt serving this to my 16 guests. I will be buying another GE stove when I get done paying this one off, and will probably give it away and warn the recepient of the malfunctions. I’m so very dissatisfied with this whole experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Niki,
Having an oven that works well is essential in the kitchen. Allow us to help you with the range.
To help you cook with the oven, please see the "Operating the oven" section on pages 38-42 of the user's manual.
Manual
https://downloadcenter.samsung.com/content/UM/202311/20231122154330373/O_01._NE63A6751_AA_EN.pdf
Also, below is a link to help you cook well with the range. Please follow the steps and click the hyperlinks for further assistance.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146573219 to help our team pull up your information.
Have a great day.
^Aloe
Excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic range; got a really good deal and this hasn't disappointed. Way faster than the previous Samsung I had. highly recommend
I would recommend this to a friendSamsung Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the dual oven and convection baking. Love all my Samsun appliances!
I would recommend this to a friendNice stove overall
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To have bought a brand new stove it had some dings and dents that it should not have however for the most part it has worked well for me and my baking... I took an additional star off because it's very hard to keep the stove top clean though they made it seem like it was staying and scratch resistant or whatnot it definitely takes a toll on you trying to keep it almost new looking
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Here is a guide to help you keep your stovetop in pristine condition.
Please see the tips and tricks and watch the full video in the link below for more details.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145830999) to help our team pull up your information when you message us.
Have a great day.
^Charles
Beautiful stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Still learning new things. I did notice you can not have heat at a higher temperature then the bottom temp.
I would recommend this to a friendOven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don’t like is to air fry you have to take the middle tray out
I would recommend this to a friendLove the two oven’s
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not familiar with cooking with conventional oven. But love the two ovens. The stovetop is nice too. Buttons seem tough to push to set time.
I would recommend this to a friend
