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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1045 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality, ease of use, and vivid colors of the 65" Class Q80 Series LED 4K UHD with HDR Smart TV. Many appreciate the great viewing angle, HDR, overall TV quality, reasonable price, and simple setup. Some customers have noted concerns regarding the remote control and the reliability of the Bixby feature. There were also a few comments about reflections, blooming, and occasional unexpected power-ups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,045 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned a Sony 950G for this TV because I like the OS better and all I can say is spectacular, the picture is so bright and vibrant and the 4j on this tv is absolutely stunning I recommend this tv highly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Q90 upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When considering my choice the Q90 was what I needed as it comes with the center stand and it has the One-Unit which attaches all HDMI cables to a detached source unifying my Home Theater set up to one cable set up to my Yamaha AVR. Crisp vivid picture and a definite upgrade to my P950 LG flagship model plasma tv. League of its own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost as good as plasma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. You won't be disappointed. I didn't think I'd ever buy an LCD TV again, after enjoying the absolute black levels and viewing angles of my Panasonic plasma. However, after researching online (see: rtings.com), and seeing the TV in person, I verified that the Q80 is great in both regards.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung Q80

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K tv. I had Samsung 1080 HD tv which was very good tv after 12 year’s suddenly stop working. I bough this Samsung Q80 It’s a great tv for 4K content but unfortunately all tv signals from cables companies (spectrums- FuboTV app-slingtv app-Hulu tv app YouTube tv app) all of them are in 720p which is terrible so don’t expect to watch high quality images on this tv with those providers. If you wanna watch 4K Blu-ray player with this Q80 it’s great and sharp pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV and the sound bar makes watching movies awesome! Decided to have Best Buy do the installation and the tech team did an amazing job in setting it up and installing in on the wall with the wall mount and hiding the cords. Looks great in our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QLED Q80 series

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this TV, the screen resolution is great. I don’t like the the main streaming services that is included but I’m using my Apple TV 4K so I’m enjoying all my favorites movie. Also you don’t need a external speaker because the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sound from speakers is louder than I had expected. Be sure to have a large enough room to put a 65” tv in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great QLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this tv in November and I have to say, it is the best tv I have ever owned. The Q80R is just great! The picture, color and white to black balancing is incredible. I highly recommend this TV, you will not be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our living room with huge windows and lots of light. The anti-glare was the main benefit of this TV set. I previously had a 6 series Samsung there. Huge differences. My only fault with the tv is Bixby the voice assistant. Sometimes it will randomly interrupt our tv viewing and start listening to us. At other times the tv will turn off or on randomly. Still a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really fit the bill!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no problems with this TV. Still learning all it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you want your tv to be. I have the 65 inch and 75 inch. I only regret I did not get the 82 inch model Color, brightness sound. Everything is over the top. Love love love them

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing color and contrast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a NU6900 at the same time and am amazed at how much better the Q80 looks. If you like watching movies and don't mind spending the extra coin. The Q80 is for sure the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for console games and streaming movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference in picture from BlueRay to streaking is amazing on this TV. Sports and Movies look amazing. You can stream from your phone without connecting it with wires. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great TV but annoying light reflections!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is beautiful and the setup was easy. I encountered a few problems that prevented me from having a positive experience. 1. The HDMI ARC did not work with my Denon receiver. I can't figure out why because it was working fine with my previous Panasonic Plasma. I had to purchase an optical audio cable to get sound out of my receiver. 2. The screws for the wall mount are way longer than I've seen before. I had to go to the Home Depot to buy M8 45 mm screws. They ought to include those in the package. The biggest problem though that's likely to cause me to return the TV is the infernal glare from the lights in the house. It's not just that the lights are reflected on the screen, they get decomposed as if going through a prism and bleed all over the screen! (see pictures). It's mostly visible in darker scenes but the additional $400 I shelled out for the anti-glare feature of the Q80 vs. the Q70 makes me feel cheated.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ayayou,

      Thank you for bringing your concerns to our attention.
      Your feedback about ARC function and reflection is very important to us and will be shared with our TV product team.

      Please understand that we do not include wall mount screws because not every wall will require the same type of screw. Each customer’s mounting situation can be very different, requiring specific screws to ensure the best, most secure fit. A generic screw type included in the box might be inappropriate for a customer’s wall; the result could be the customer inadvertently mounting his TV insecurely.

      If there is anything we can do to help improve your enjoyment to a 5-star experience, please let us know. You can reach us at any of the below options: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      We hope to hear from you.

      Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a upgrade. Did my research and loved the reviews, I am very pleased with my decision. Looks great on my wall above my new purchased fire place

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love TVS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been thru alot of TVs in my day. This one is the bomb! Samsung makes a great product and the picture is awesome! Much more user friendly than Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for the living room and have been completely satisfied. Excellent picture. Plan to buy another One soon for my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality and picture resolution this television gives out is amazing. The processor is fast as expected from today's technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K television.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is the best tv I have ever owned.and for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to setup and fit perfect above the fire place.

    I would recommend this to a friend
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