Customer Ratings & Reviews
- Model:
- QN65Q90RAFXZA
- SKU:
- 6331764
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers love the 65" Class Q90 Series QLED 4K UHD Smart Tizen TV for its stunning picture quality, vibrant colors, and user-friendly interface. Many customers rave about the exceptional picture quality, even after several years of use. The one connect box is also a popular feature, making it easy to connect and manage devices. While some customers find the remote control to be lacking and the TV to be on the expensive side, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.
This summary was generated by AI based on customer reviews.
Bought on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during the Prime Day sales. So far the TV works great. The single input into the TV makes this a very simple mounting process, no need for 10 inputs to make their way into the TV. I honestly don't know if the quality is any better than the old Q900, or the other in the QX0 series.
I would recommend this to a friend- Pros mentioned:Picture quality
Great 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV..easy install..super picture..thin..needs surround sound..Geek Squad is Awesome!
I would recommend this to a friend Excellent television.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this tv installed a couple of weeks now. So far I am thoroughly enjoying in. I am still working on fine tuning it to get the ultimate performance. I still have not accessed all the features, but will eventually get there.
I would recommend this to a friend- Pros mentioned:Picture quality
Great Tv, great picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, great price, picture is good! Have really enjoyed this TV.
I would recommend this to a friend Amazing TV and the price was perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to purchase this tv as an upgrade to my entertainment area. When it went on sale I jumped to purchase it. The tv looks amazing and the free sync game mode works great with first person shooters. Highly recommend it.
I would recommend this to a friend- Cons mentioned:Price
Great color display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound could be better but otherwise good TV a little pricey for quality of product.
I would recommend this to a friendBrand response from Samsung
Posted .Birdhouse,
Thank you for sharing your feedback.
I am glad that you are enjoying the great picture of your Q90R TV.
The Q90R offers several Sound Modes and advanced settings to meet your personal preferences. You can find instructions for configuring these modes and settings in the e-manual:
http://downloadcenter.samsung.com/content/UM/201907/20190701114654234/MUSATSCR-3.0.8_EM_MUSE_USA_ENG-US.pdf
Please refer to page 101: "Configuring a Sound Mode and Expert Settings"
1) Select from Standard, Optimized, and Amplify Modes
2) Further configure Balance, Equalizer, Audio Delay, Auto Volume, Sound Feedback, and adjust for HDMI Input Audio Format and Digital Output Audio Format.
For assistance with these features or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Samsung Ambassador
My wife loves the picture&sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eric was a great salesman@Champaign,IL store. The tv came sooner than we were told. The reviews of this tv complained of speakers phuting with extreme bass. We have not experienced that. Super happy with our purchase&your service.
I would recommend this to a friend- Pros mentioned:One connect
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is a little confusing and but really like the one connect option
I would recommend this to a friend Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a replacement for a curved 65 in. Samsung TV, which was also a replacement for another 65 in. curved Samsung TV. I hope this one is a keeper. the audio on this one is an improvement on the other two.
I would recommend this to a friend- Cons mentioned:Glare
Big regret.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret spending the money I did for this TV. The sound quality was so poor I was forced to invest in a sound bar, that’s a whole other let down. The TV has a difficult time staying connected to wifi. And brightness changes all the time without any shift in the room lighting.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Awesome picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it would recommend it to my friends,I very happy with the purchase
I would recommend this to a friend - Cons mentioned:Glare
One of the worst tv's I ever purchased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst tv's I have ever purchased.it is so bright that it makes people's face glow like they have baby oil on there face. I have a $100 dollar hdmi cable connected to it and it still has motion problems. Adjusted the picture settings still can't get it to look decent. Has lagging issues even on the built in apps. Really the only thing that looks decent is animated movies in my opinion. Not satisfied at all for what i paid for it and can not return it because of the Coronavirus going on right now.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great quality and picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is performing quite satisfactorily. Picture quality is great.
I would recommend this to a friend Spend the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent TV bought the q60 and returned it for the q90. This TV has better anti glare, and for a window lit room this is a must. I also play consol on the TV and game mode helps with that.
I would recommend this to a friendDifficulty getting things done on time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered an entertainment center and a cooktop at the same time. We had a trip already planned and told Best Buy about it. The TV and related equipment showed up on time and is performing well. We couldn’t be happier. The cooktop has not arrived yet. BB’s Geek squad did not show up for the premeasure as promised and had to be rescheduled. The guy who finally arrived almost reported that we didn’t have the electrical service or counter space because he didn’t know how to take measurements or read an electrical panel. We have been told that installation must be done on a Friday. When trying to schedule the installation they gave us a Tuesday. It’s still not installed and we are not confident we have it scheduled. In addition, when trying to find out why the pre-measurement didn’t happen the first time and needing to reschedule the installation due to a death in the family, we were given wrong information several times and disconnected after being on hold at least four times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Peter,
Thank you for your review on this Samsung Q90R QLED Smart TV.
I am sorry you had issues with the purchase experience of your TV. Your feedback is important to us and we will document your concerns.
If you should ever need assistance with TV operation, features, or simply have a product or warranty question, please feel free to reach out to Samsung TV Support:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Samsung Ambassador
- Pros mentioned:Picture quality
Samsung Q90
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image is excellent. Sound is good, but need to add sounbar.
I would recommend this to a friend Great 65 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a 2012 version of this tv. Cut the cable cord and wanted a newer version with all the current streaming apps. This newer model fit the bill. Relatively easy to set-up. Very happy so far.
I would recommend this to a friend- Pros mentioned:4k
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv I’ve ever had would recommend getting this tv
I would recommend this to a friend Great viewing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our last Samsung didn’t last a year so we were hesitant about getting another. So far, it’s amazing. We are rewatching some movies just to see the difference. We also got the Best Buy warranty
No, I would not recommend this to a friend- Pros mentioned:Picture quality
great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we luv our new TV family is enjoying great picture
I would recommend this to a friend