Customer Ratings & Reviews
- Model:
- QN65Q90RAFXZA
- SKU:
- 6331764
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers love the 65" Class Q90 Series QLED 4K UHD Smart Tizen TV for its stunning picture quality, vibrant colors, and user-friendly interface. Many customers rave about the exceptional picture quality, even after several years of use. The one connect box is also a popular feature, making it easy to connect and manage devices. While some customers find the remote control to be lacking and the TV to be on the expensive side, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv us great the image is excellent also the resolution .
I would recommend this to a friendLove the TV fills my wall space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great salesman helped us knew everything about all the tvs
I would recommend this to a friendGreat tv. Pain hooking it up with xfinity.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great. Hooking it up with xfinity was a pain in the a.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, super easy set up. Not a problem with it at all
I would recommend this to a friendTV, Sonos soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In home advice was priceless! Excellent service excellent install!
No, I would not recommend this to a friendThe best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You couldn’t ask for a better tv. Samsung is made tv ever.
I would recommend this to a friendLove it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity with only one clear wire that took no effort to hide.
I would recommend this to a friendbeautiful display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a very good tv. Strange though, a $3k tv doesn't come with a user's manual - not good. Best Buy delivered TV on time and that helped the installation.
I would recommend this to a friendBrand response from Samsung
Posted .MPW1,
We appreciate your review and will share your feedback on the User Manual with our internal teams.
You can refer to the online e-manual for detailed information of features and usage:
http://downloadcenter.samsung.com/content/UM/201907/20190701114654234/MUSATSCR-3.0.8_EM_MUSE_USA_ENG-US.pdf
You can also reach out to Samsung Support for step-by-step assistance with setup, features, and operation:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and service.
-Samsung Ambassador
Good high end TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality video. Would recommend this tv to everyone e
I would recommend this to a friendOLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are delighted with our product. The TV has great features!
I would recommend this to a friendapple watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems to be fine but we have only just started usinf it.
I would recommend this to a friendMind blowing!! Just phenomenal!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV .................................................
I would recommend this to a friendGreat TV color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales manager was very instrumental in buying this product
I would recommend this to a friendGreat DVD player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my DVD player today. I am enjoying it now.
I would recommend this to a friendnice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to deal with and quick . nice job samsung
I would recommend this to a friendGood product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as open box but returned it for a 55 inch 90T. Seemed nice for an open box item but was too large for my room
I would recommend this to a friendgreat picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST INSTALLED 8/16/19 ONLY WATCHED FOR A HOUR SO FAR
I would recommend this to a friendGood equipement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the purchased of the equipment good service
I would recommend this to a friendGood overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m somewhat disappointed with the picture quality that I experienced with the TV as compared to that of the store, it’s lackluster.
I would recommend this to a friendBrand response from Samsung
Posted .FernandoT:
I am glad that you are overall happy with our Q90R QLED TV featuring Direct Full Array 16X⁸ Quantum Processor 4K, wide viewing angle, and AI upscaling for exceptional details, a billion+ refined colors, and superb contrast for the best in viewing enjoyment.
There are several preset picture modes and many custom settings, allowing you to adjust images to your liking:
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments, like in retail stores
2) Standard: Is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Is suitable for watching TV or movies in a dark room.
Here is a link to the downloadable eManual, where you can find a detailed guide to configuring advanced picture settings (pages 94-98): http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG-US_190731.0.pdf
In addition, the quality of the image on your screen depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality. The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
- Pros mentioned:Picture quality
Not installed yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm looking forward to finishing my renovations and installing our new BIG SCREEN tv.
I would recommend this to a friend