Customer Ratings & Reviews
- Model:
- QN65Q90TAFXZA
- SKU:
- 6402412
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers value the 65" Class Q90T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Many customers rave about the stunning visuals and immersive gaming experience, while others appreciate the ease of setup and the sleek design. However, some users have expressed concerns about the remote control's functionality and the TV's motion handling capabilities during sports broadcasts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
GREAT TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LIKE THE PICTURE QUALITY VERY PRETTY VERY BEAUTIFUL
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Quality with excellent value great picture
I would recommend this to a friend Samsung and Bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The QLED television and sound bar are a fantastic addition to my home. I didn't want any addition wires running around the room to connect speakers. The Geek Squad installers were great as I was mounting the TV above my fire place. It took them 2 hours to set up and mount vs me taking all weekend.
I would recommend this to a friend- Pros mentioned:Picture quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with purchase. One word....excellent.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Works great, with incredible clarity
I would recommend this to a friend - Pros mentioned:Picture quality
Major Glares
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did tons of research to get a TV that does well in a room with lots of natural light. In the end, it seemed like a no brainer QLED is the way to go. Plus the Q90T has the anti-glare technology so it seemed great. During the day the picture is good and the glare from the natural light doesn't seem to be an issue and I have a good picture. When I turn my can lights on is when I have an issue. The glare from just a single can light seems to be magnified and causes major glares to the point that it's not enjoyable to watch. If I turn off all of the lights, it looks amazing. The people look like they are in your living room. The issue is that we use our TV more at night then we do during the day, and the only way to watch the Q90T in our living room is to turn off all of the lights which is fine sometimes but we like to have some lights on. Our last LED TV only had an issue when our fanlight was on. We could see it reflect on the TV. If even one light is on in the room it will create a glare that goes across the entire TV its crazy. I am trying to find a way around it so that we can keep the TV but I have a feeling that I will be returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Palaciosan,
Thank you for your feedback. I apologize for the disappointment you have had with the glare on your Q90T TV screen.
Your user experience is very much valued, and we thus ask if you could please reach out to Samsung TV Support so that we can better understand details of your setup, and provide assistance.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week.
or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
2) Product Support
3) Manuals and Downloads
4) Warranty Info
5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
7) …and more product, repair, order, and care options
We look forward to hearing from you and assisting you towards a satisfactory solution.
-Samsung Ambassador
Satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with her purchases . The salesman did a good job helping us with our selection and the gentleman from the Geek Squad Kenny really helped us With the installation and movement of our other TVs and creating a great atmosphere once he understood what we were after. He was excellent!!
I would recommend this to a friend- Pros mentioned:Color
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv. The colors are great. Everyone in my family love this tv and it’s really clear. Best purchase!!!!!
I would recommend this to a friend Snicker doodles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv just not good help at store.I don't know what else to say it won't let me submit it unless I type some more words I was just a little disappointed with the help in the store I tried to call the store nobody answers there I walk in the store nobody's on the phone there Go figure
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is amazing. Bought for sunny room to prevent glare. Seems to be much better than the Sony we had.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Operating System!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality and crisp image! I’m very pleased with the operating system and its capabilities!
I would recommend this to a friend - Pros mentioned:Picture quality
Sound is fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up. I was forced to call the Geek Squd to set up. Sound is fair Picture quality is good
I would recommend this to a friend Thought it would be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many LED flat panel display TVs and monitors. This one disappoints. It looks great with regular TV 480, 720, 1080 but HDR not so much. In the brightly lit scenes seems it looks fine however in the dark scenes, for example zoomed in on two people talking, the shadow on one person's face is so dark you can't see their expressions. Typically the entire dark scene is very dark with very little brilliance or contrast It just looks kind of gray. I've tried many of the automation adjustments. I've turned off automation and gone manual with expert adjustments. There have been some improvements but overall rather disappointing. I had a TCL 75-in series 4 that performed not quite as good but had the same problem with HDR. This could be just me. If you've had this problem and have resolved it please let me know.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Douglas,
Thank you for sharing your experience with us. I am sorry that it was less than perfect.
We recommend you check that your TV is running the latest firmware, version 1301 and up.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV.
Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
You may want to enable automatic updates for conveniences.
Select Settings- Support- Software Update, then select Auto Update.
I hope this helps to improve the HDR performance of your Q90T QLED TV.
If the issues persist, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, available 8AM – 12AM EST 7 Days A Week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
Very Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our Samsung TV. The first one we ordered had a small red mark on the screen that we didn't notice until we had the TV for about a week. We returned the TV with no problems and the TV we have now looks and works great.
I would recommend this to a friendSamsung OLED Q90
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really pleased with the quality of both our new Samsung 65" OLED Q90 and 55" OLED Q70 TVs. The service at the Howe Road Store (Kyle) was exceptional. The Geek Squad that set up and wall mounted both TVs also did a very nice job (Kevin).
I would recommend this to a friend- Cons mentioned:Price
Good quality overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but not worth the price to be honest.
No, I would not recommend this to a friend Outstanding value and service.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding good shape, thank you for your support. Nothing like reading thr manual if one finds something amiss. Great service staff and as usual, I will look to you folks first for my purchasing needs. Again, thank you. Dean
I would recommend this to a friend- Cons mentioned:Blooming
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money at all unless its going in the brightest room in your house. For the same price, you can get an OLED and definitely should. The blooming on this TV is unacceptable for how much it costs. Very disappointed and returned after a week
No, I would not recommend this to a friendBrand response from Samsung
Posted .SPC409:
Thank you for sharing your review of the Samsung Q90T TV. I am very sorry that you were not completely happy with image quality and have decided to return it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Thank you again for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
~ Samsung Solutions
- Pros mentioned:Picture quality
TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Sound needs improvement TV a little hard to set up and navigate.
I would recommend this to a friend Phil Benson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this new TV it was a show model ,I had the geek squad install the TV they did a great job. AS they were installing the techs Gary and Austin noticed that the TV anteena part that is in the main circuit board is all ripped out. I have taken pictures of this but have not been back to the store to let them know. I am concerned about this and would like a reply
I would recommend this to a friend