Customer Ratings & Reviews
- Model:
- QN65Q90TAFXZA
- SKU:
- 6402412
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers value the 65" Class Q90T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Many customers rave about the stunning visuals and immersive gaming experience, while others appreciate the ease of setup and the sleek design. However, some users have expressed concerns about the remote control's functionality and the TV's motion handling capabilities during sports broadcasts.
This summary was generated by AI based on customer reviews.
Samsung for the win
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous TV!!! Simple set up and great image out of the box
I would recommend this to a friendNEW TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job all around by staff at Best Buy in Union Square in Manhattan.
I would recommend this to a friendGreat addition to our new home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So great for a room full of windows! We can watch tv when the sun is up again!
I would recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product and I love it. Looking to purchase the next product.
I would recommend this to a friendSamsung QLED 90T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Store display demonstrated different sound qualities n didn’t think I’d need a sound bar. Not the results at home as store. Sound bar will be purchased.
I would recommend this to a friendFriendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly nice helpful straightforward smiles i would come back again
I would recommend this to a friend- Pros mentioned:Picture quality
Mine may be a lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this TV. The first few weeks were great. Now, apps crash every few hours, especially Netflix, the TV restarts itself frequently and the menus are sluggish (used to be blazing fast). Picture is phenomenal! There are a ton of great feature to like, but I’m getting really irritated with all the problems I’m having and Samsung technical support has been unhelpful, to say the least.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BigWilly:
I am sorry that you are experiencing issues with your Samsung Q90T TV.
Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound.
Go to Settings > Support> Device Care > Start Device Care
You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. (ver. 1460.9 released on 12/7/20)
I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Overall very good but some "ease ogf use" issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very good. Don't like how TV automatically darkens brightness when dark background with white writing, Remote buttons are too small to easily operate.
I would recommend this to a friendBrand response from Samsung
Posted .LinBart:
Thank you for purchasing the Q90T TV and for your review. You may want to disable some of the energy efficiency features.
1) Go to Settings > General > Eco Solution - and disable Ambient Light Detection, Power Saving Mode, & Motion Lighting
2) Go to Settings > Picture > Expert Settings - and disable Contrast Enhancer.
I hope this helps. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great TV- not good Samsung service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Not impressed with Samsung customer service. My original Samsung QLed broke and Samsung would not do anything. Nice enough just not at all helpful.
I would recommend this to a friendGreat 4K TV choice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing. Samsung does not disappoint with this model.
I would recommend this to a friendBest tv out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing out there until 8k future proof..............................
I would recommend this to a friendSamsung - 65" Class Q90T Series LED 4K UHD Smart T
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with product and service. Would buy from Best Buy again.
I would recommend this to a friendgreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Can't say enough good things about it.
I would recommend this to a friendSamsung 90T TV is Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! Best TV purchase I have ever made. I would buy again!
I would recommend this to a friendquarentine sanity thru tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome quality, excellent salesperson,controller a little difficult
No, I would not recommend this to a friend10/10
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. Bought with PS5 Best Gaming Tv In My Opinion!
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Used in master bedroom. Picture is bright.
I would recommend this to a friendGreat television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this 65 Samsung tv, especially on a football season.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with sales, delivery and set up! Would recommend!
I would recommend this to a friendGreat TV, needs more apps to stream in 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought i could download all apps that would be available through the apple app store, now i will have to spend another $300 to get apple tv 4k :(
I would recommend this to a friend