Customer Ratings & Reviews
- Model:
- QN65Q90TAFXZA
- SKU:
- 6402412
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers value the 65" Class Q90T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Many customers rave about the stunning visuals and immersive gaming experience, while others appreciate the ease of setup and the sleek design. However, some users have expressed concerns about the remote control's functionality and the TV's motion handling capabilities during sports broadcasts.
This summary was generated by AI based on customer reviews.
Me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality tv It was a quick and convenient delivery
I would recommend this to a friendLove the clarity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our purchase of the Samsung 65" Class Q90T
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful .........................................
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned a couple of these this TV is very awesome
I would recommend this to a friendGreat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best viewing and function after setting up properly
I would recommend this to a friendQ90t
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Q90t is a great 4k tv and pairs really well with the Sony PS5.
I would recommend this to a friendDecent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bright compared to oled but it can have inconsistent black on loading screens. Very nice display for regular media
I would recommend this to a friend- Pros mentioned:Picture quality
Don’t buy this TV!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Samsung product purchase and I’m full of regret. I have always bought Sony televisions and never had an issue. This time I thought I would save some money and buy the Q90T; picture looked great and we have a lot of windows in our room, and the sales guy said this television would handle the ambient light well. The problem with this TV is it won’t stay connected to any 3rd party equipment like my Sonos Arc sound bar or my DirectTv cable box. I get everything set and working great, but once you turn the tv off, it won’t recognize any of the equipment once you turn it back on. You have to go through the whole process over again. And there is no fix. This problem is all over the internet dating back to 2019. Wish I had done some research on Samsung TVs before I wasted my time and $$$$.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
It's a great buy that worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems the TV is good . The pictures are clear enough and the sound is good as well.
I would recommend this to a friendBrand response from Samsung
Posted .Danyusuff,
Thank you for sharing your feedback with us.
You have rated the Q90T QLED Smart TV 3-Star, despite your expression of a satisfying experience
If there is anything we can do to assist you and provide solutions to improve your experience, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Retire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sale clerk is very knowable about TV product, helpful to us to choose the TV what work for us.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Q9 is Back at the top of 4k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Q9OT Comes Roaring Back on the scene with the features you'd expect and a new price point to ease the wallet. Features we all crave from hdr10 Plus VRR 120fps hdmi for Gaming and Earc for the latest and Future Of Sound. Now Not Just Featureing Bixby Voice But all your Favorites. Now Alexa built-in Google assistant and Apple AirPlay compatible. It features Samsung's Quantum processor 4K adaptive picture mode active voice amplifier that detects disturbances and then amplifies the dialogue as needed. Turn your TV into a beautiful art display with The New ambient Mode Plus Quantum HDR 16x and True ultra viewing angle Keeps the Vivid colors Wherever you Sit. Also with direct full array 16x that give you deep dark blacks and bright vivid whites with minimal Blooming. Samsung provides you with A 240 motion rate. Thats A True 120 hertz native panel refresh rate. Samsung leaves No Needed Features Out and They all work fast fluid like you expect. Disney plus Netflix YouTube Hulu and Apple TV as well as Google Vudu and many more Services all built in and ready to go. If you own other Samsung Smart products be assured that this TV brings you the latest from Samsung SmartThings with the ability to know when your washer has completed. Or your refrigerator or stove have been left on and the ability to view your front door ring and any of your other Samsung SmartThings cameras right from your TV. With all that said the most important thing about a television is it picture. The Q9OT Performance is at the top! The Q9OT is Number 1 against any other 4K TV on the market in this Price range. With Samsung's AI algorithm even old 720p content looks crisp upconverted to 4k. Now taking actual 4K HDR content to a whole new level. If you watch sports it looks amazing. if you watch movies it looks amazing. if you watch basic TV it looks amazing. if you're a movie buff a gamer or someone that just appreciates Beauty in technology? Then look no further than the new Q9OT TV Samsung its a must own in 2020! I received a Sale price For my Honest Review.
I would recommend this to a friend Letdown.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want an honest opinion on this TV, I would say that I wasn’t much impressed. If you’re on a budget, stick to the series 8 from Samsung. It will deliver the same feel and output from the Q70-Q90T. I was really hoping that buying the “upper class” would feel different but it didn’t. Remote is the same, menu is the same and quality is similar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DragonMahn:
Thank you for purchasing the Samsung Q90T TV. Have you tried the New Ambient Mode? With 102+ Contents, newly added 'Ambient Vibe' and 'Routine', and improved 'My Album', you can use it as an info panel, a display for a personal photo collection, or a decorative wallpaper that blends into the surroundings.
If you should ever have concerns or questions regarding setup, function, features, or settings, please know that Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Sweet Smart TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very nice! Geek Squad install went smoothly. Learning how to operate it. Lots to know!
I would recommend this to a friend- Pros mentioned:Color
picture screen has trouble not as good as my sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.motion flow is bad ,not happy with that, color is very good
No, I would not recommend this to a friendBrand response from Samsung
Posted .samsungandsonypictures:
Thank you for choosing the Samsung Q90T TV and for sharing your feedback with us.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Just OK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I expected. I'll be getting a Sony OLED next. I want BETTER!
No, I would not recommend this to a friendMr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is good but the price that's not much, shouldn't be more than $1500.
I would recommend this to a friendDisappointed Samsung owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with Samsung products . Thank goodness for the extended warranty i had on my 65 inch tv which was just replaced 3 weeks ago by best Buy but my new Samsung TV is having the same issues. The TV loses it's volume and I have to change the channel for it to work. I'll never buy another Samsung TV again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sadbuyer:
I apologize for the inconveniences you have had with losing volume. You may want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test
Please reach out to Samsung Customer Support so that we can provide further troubleshooting.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Great picture while it worked.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a great picture! Best Buy delivered and set it up. Two weeks later the picture went out! The audio still worked. Best Buy has brought another one and replaced it. Hopefully this one lasts!
I would recommend this to a friendBrand response from Samsung
Posted .Hogueb,
Thank you for purchasing the Samsung 65inch Q90T QLED 4K TV and for bringing your concerns to our attention.
I am very sorry that the picture went out and that you had to replace it.
I do hope your replacement TV lives up to your expectations.
Should you need any help with features or usage, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expect delivery in 26 days. Replaces a Samsung tv not available
I would recommend this to a friendGood TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV wish it had Dolby Vision! It at least has 1. 2.1 hdmi.
I would recommend this to a friend