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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 956 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 65" Class Q90T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Many customers rave about the stunning visuals and immersive gaming experience, while others appreciate the ease of setup and the sleek design. However, some users have expressed concerns about the remote control's functionality and the TV's motion handling capabilities during sports broadcasts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 956 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable picture quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 36" TV in my bedroom and the pictures do not do the size of this thing justice, nor the amazing quality of the picture! It is massive and fills the majority of the wall! The picture quality is better than any other TV or monitor I own and I have about 10 of them. The design is sleek and amazingly thin! The smart features are top notch and casting media is beyond simple! Every app you could ever need is built right into the TV, Netflix, Hulu, Plex, Disney Plus and so many more! The Samsung TV channels are also a bonus! I've used this for everything from watching TV and movies, to doing zoom meetings and casting my laptop/tablet/phone to the TV to do so. The 75" TV in my living room is probably feeling neglected, because it just doesn't compare to the quality of this TV! I received this product at a discounted price in exchange for my honest feedback.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New TV - Is not working.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting 4 months to get the TV - it doesn't work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JaBeim,

      I am sorry to hear that you are experiencing issues with your Q90T QLED 4K Smart TV.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller
      Please reach out to us so that we can provide troubleshooting or begin warranty service.
      You can contact us via any of these options:
      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport


      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      We look forward to hearing from you and assisting you with satisfactory solutions

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big, Beautiful and Sexy…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great set! The size, design, style is sexy and I love it! The picture is clean and crisp overall. The one gripe I have is the picture settings. I have tried to set it to automatic, I have tried visiting several sites to manually tweak the settings without much luck. The Quantum HDR is nice, although I'm not sure if this is what is effecting the picture and the settings. The Smart features are nice, having Disney+ preinstalled was a big win in our family. It's also super easy to cast from my phone with Apple AirPlay and connect to my Google Home. It has Alexa built-in as well but I seem to forget and haven't used it yet. This set also has a version of Samsung TV built in for free TV but I haven't had the need to watch what they have to offer. The sound on this bad boy is super crisp and clean. I have a sound bar and sub but haven't taken the time to set them up, and now, not sure if I need to. Last night I was watching a movie and totally forgot I hadn't reconnected them because the sound was so nice. Quite a surprise considering most TV's these days have such terrible speakers. Scoring: Picture: 4/5 Design: 5/5 Sound: 5/5 Smart Functions: 5/5 I would highly recommend this TV for anyone looking for the highest end of what Samsung has to offer. If you're an Expert on TV set up, or did some research, I'm sure you'd have the settings adjusted to your liking.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Picture Quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product at a discounted price in exchange for my honest opinion. Unboxing the Q90T was a pretty painless process. I was impressed by the thick padded strips that were stuck to both sides so that you can handle the TV without harming the screen. This is a very HEAVY set to carry around, so these strips are a genius addition! It does come with a heavy-duty stand, though I mounted my TV to the wall. The mounting process was typical, and had no major issues, though, the power connector port was in a spot that conflicted with how I wanted to place the mounting handles, so I had to shift them a bit higher than I really wanted to. When turning on for the first time, you are prompted to download SmartThings on your phone to do the actual setup. This makes setting up accounts and WiFi settings a lot quicker in the long-run. Regarding the Tizen OS, it has all the typical apps that you would want, though I connected my Nvidia Shield for smart features, as I prefer the Android ecosystem over anything else. Regarding the video quality... the QLED screen is excellent after some tweaking! The default video settings are a little over-processed, which required some tinkering to get a more natural look and feel of the original video source. Luckily, Samsung has packed in enough video setting controls to allow me to tinker around and get the perfect balance. Keep in mind that video settings are source type-dependent -- meaning the settings you apply for SDR content are not the same as the settings for HDR -- so you may need to tweak video settings twice. I was disappointed that with Gaming Mode enabled I could not stretch 4:3 video wider. We play a lot of retro games at my house and our old TV allowed us to automatically stretch 4:3 sources to a setting of our choice. In terms of sound, if you plan on playing any content with legacy audio such as DTS, you will not be able to do it on this set without a separate receiver. Luckily, I was planning on buying a soundbar anyways, so once the soundbar arrived, I was able to get the full sound support I needed from my massive library of legacy content. Some minor quirks aside, this is still the best Samsung TV on the market, and also the best TV I've ever owned. I didn't dock any points off of my rating for the minor issues because I know that they could always be fixed later in a system update, and I figure that I'm probably pickier than your average consumer when it comes to A/V needs. Overall, I am super happy with my purchase -- my only regret is that the 75" wasn't in stock!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been the best TV I've ever owned. The set up was flawless. It transferred all of my apps from the previous TV and it even transferred the WiFi password. I didn't have to run to the gateway and get it. The picture is awesome and much better than my previous TVs, the Bluetooth functionality worked flawlessly. I was able to connect to my Bluetooth headset with no issues. The sound is incredible. I really like the sound spectrum. I will definitely recommend this TV anytime. I also love the middle stand rather than the two little legs at the end of the TV. It provides more flexibility on TV stands and also on angling the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV with amazing picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this television from a 3 year old Sony (which was still in great shape). Very easy to see that the picture and features are of much higher quality. Picture is very bright and crisp. It looks good all the time but particularly in dim light or darkness it's really beautiful. My only negative is that I'm not sure how good a value this truly is. Is it really worth an extra $1000 to get a Q90t instead of a Q80t? I understand it's a step up but that's a big price difference. But I'm still very happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Q90T QLED, LCD Tech at the Top of It's Game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: I received this product at a discounted price in exchange for my honest review. In todays' high-end TV market, one must choose between QLED and OLED. Having tested both I can say that QLED is a very compelling choice. The Samsung Q90T is a brilliant piece of kit. It excels in several areas, a few of which I will mention specifically below: Picture Quality: Picture quality on the Q90T is superb. Samsung really shows it's dominance in panel quality here, with 4K video rendered in stunning detail. 4K Blue rays on a Q90T are about as close as we're all getting to a movie theater these days. Black Level: Though not quite the deep inky blacks we've come to love from OLED, the Q90T's QLED demonstrates the best black levels I've seen in an LCD panel. You'd be hard pressed to tell the difference unless they were side by side. Overall, really excellent and the best representation of black you'll find in any LCD tv. Audio: Audio is very good, though myself and most users will utilize this TV with an external soundbar. That said, the Q90T has excellent speakers for its thinness, so if you'd prefer not to have a sound bar, it will still sound great. Smart TV Connectivity: Samsung's Tizen platform is arguably the best implementation of SmartTV software out there. It is quick, with no discernible lag, and offers an incredibly wide array of apps. Fit and Finish: Again, excellent. Though this is not the thinnest tv in its class, it has a very small an unnoticeable bezel with a pleasing brushed metal feel around the edge. Cord channels along the back are appreciated for a very flush wall mounting, and the center stand looks sleek and works well with a tabletop sound bar. Overall, the Q90T is one of the best high-end TVs you can buy today. OLED and LCD/LED each have their place in the market, and choosing which tech is best for you is largely based on your preferences, watching habits, and use case. That said, if LCD/LED is your choice, the Q90T is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The Best TV I Have Ever Owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV's responsiveness in gaming is just out of this world. VRR/Freesync turned on truly allow for a much smoother performance. With HDMI 2.1, this TV is ready to unlock the true potential with future gaming consoles coming out later this year. This TV is every bit of amazing, as expected from a brand like Samsung. The colors are extremely vivid and sharp, allowing for a true life like picture. I have had to rewatch all my favorite movies on this TV and what a difference! If you are a Game of Throne fan, you will know watching Season 8 episode 3 was extremely challenging by having to crank up the brightness to 100% on your TV – well not on this TV! I couldn’t believe how much detail was missed and allowed me to truly appreciate the show as it was meant to be viewed! Amazon Alexa being integrated into the TV is huge and extremely useful. Easily connects into my existing account and integrates into my Samsung Smartthings. Controlling my smart home right through the convenience of this TV is awesome - being able to see notifications right on the TV screen when my washer/dryer load has completed and even when someone rings my doorbell! Stepping up to the Q90T is truly worth it just for the anti-glare functionality! Allows you to truly focus on the picture/video vs. any distractions from back lighting in the room. eARC allows me to sync my Samsung Q90R soundbar to provide lossless audio.The interface has been upgraded to Tizen 5.5, allowing for a much cleaner look, while providing a smoother experience overall. Being able to hook up my XBOX 1, Nintendo Switch, Cable TV Box, & soundbar is really simple and allows ability to connect everything without sacrificing quality. This is by far, the best TV I have owned and am glad to have upgraded, great add for the family to watch and enjoy together, no matter what you are watching or playing! I received this television at a discounted price in exchange for my honest review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this TV to replace my old 55" tv. The quality of the picture is absolutely amazing. I design is very clean, It is light weight and easy to set up. The remote and functions are very easy to navigate. The sound quality is great, i was considering purchasing a sound bar for the new TV at this point I am going to stick with just the built in speakers. I find myself watching all the marval movies again and I can say it brings a whole new prospective of the movie. Every time I watch TV now I am so amazed at the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amezing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had it delivered the other day. So far, the picture quality is very good, and I am impressed about the black level it achieves considering it is not an OLED. I also love the fact that a light that was always bothering with the old TV (Samsung 8000 series from a couple years back) is not bothering me now. I miss the connect box that Samsung used to provide, the cable management on this one is not as good. I was very happy with the software on this one compared with the old Tizen; I just hope software updates will be more consistent this time around to keep the TV up to date. Sound is good, not great. I recommend the use of a sound bar anyway, so it is a non-issue. I used the TV with an XBOX One X and it was an great experience, response time and quality is very good, especially with game mode activated. I like the fact that it has Netflix and Amazon shortcuts on the remote instead of more obscure video services. I used it with all major subscriptions like HBO Max, Netflix, Amazon, Disney+ and they where a great experience. I also enjoyed Samsung TV plus, very easy to access some internet TV channels. All in all it is a great all around TV experience. I received this product at a discounted price in exchange for my honest opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    What a TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! That is what I said the moment the TV turned on. Once it arrived, I immediately began unboxing and getting the TV on the mount, replacing my old Samsung SUHD TV from 2015. I noticed that the TV feels very premium, there’s a lot more weight than expected. The set up was very easy. I was able to connect with my SmartThings app and get set up in minutes. I think the thing I was most impressed with is the lack of glare which I experienced on my old TV. However, with this I can see the TV from the all angles with minimal glare! The smart functions such as Samsung Internet is a breeze. I haven’t noticed much if any at all when it comes to lag. I am able to load web pages and open other apps without lag. As a gamer, I can say I feel like I got so much better because of this TV. My previous TV was 60Hz with 120 Motion rate. With this TV being 120HZ and 240 Motion Rate my gameplay has improved as I can keep up with the fast motion. Watching sports is also better as there is no motion blur. I would see that a tad on my previous TV. The one thing I found to be inconsistent is Bixby. It is so helpful, when it hears you. I am not a Bixby hater, and have used it since its inception, however it hasn’t improved enough to be taken seriously by many normal users. If its voice recognition were a bit better, I would be perfectly satisfied. Colors are immaculate and the blacks are deep black, a pleasure when watching movies. I would recommend this TV to anyone looking for the best experience from a TV!  *Received this TV at a reduced rate in exchange for my review.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was shipped with a lot of padding in the box. It was protected very well so you don't have to worry about damage during shipping. There was a lot of protective screen covers and Styrofoam protecting it. The TV itself is a bit on the heavier side but it is easy to install. I did it myself but I would recommend two people. You can hide the cords in the back. I hate looking at cords behind my TV and the slots in the back of the panel make it easy to hide them. You must turn off the judder and blur or else it will have a bad soap opera effect. This is standard on all really fancy TVs. This TV looks amazing. The dark scenes are very dark. The blacks are very black on this TV unlike my older HDTV. There is no greyness in night scenes. I am not a big TV nerd but I can tell you the colors on this TV look awesome. I streamed some 4K videos and the colors popped. There is no lag with the smart tv functions. My old TV would take forever for the smart hub to pop up. Sometimes the apps on my old TV would just stop working mid show. This TV has not done that after a few weeks. This TV is very fast with the smart functionalities. The streaming has no lag or weird issues. It does everything you expect from a top of the line smart TV. You can add or delete apps with no problem from the app store. The remote is actually very small which is a nice change. You no longer need 50 buttons on your remote with this TV. The remote takes some getting used to but I like it. I like everything on this TV from the stand to the remote to the panel appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart TV Upgrade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've become accustomed to our older Samsung smart TV the past 4 years, and definitely had high standards for the new Q90T. Amazingly, it has surpassed our expectations and are beyond thrilled to have been able to upgrade our entertainment system. The user interface is easy to understand and navigate, and logging into all of your streaming and music apps is incredibly easy without having to select characters letter by letter on the screen. We love how the image looks amazingly sharp and vibrant, yet not unnatural. The design of the TV parallels that thin, modern, beautiful profile that Samsung is known for, and blends in seamlessly with our living room. It was easy to connect our soundbar for use with the TV, but the native sound on the unit itself is more than standard - especially if you're using the TV in a smaller space. Overall, still in love with our Samsung TV's and would continue recommending them to our friends and family for their amazing image quality, substantial build, beautiful aesthetic, smart interface, and justifiable price. I received this product at a discounted price in exchange for my review, but all opinions are my own.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Worth It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a TV that is crisp and vibrant, look no more. My husband and I decided to purchase this smart TV and fell in love with it. Colors are vibrant and the picture is unremarkable. We mainly use Netflix and Amazon Prime apps, it’s easy to navigate between apps. The sound quality is pretty good, we have ours connected to our sound system via Bluetooth and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a TV! I was expecting good quality picture but this is way over my expectations. Details are incredible. Even my wife says it is strange to watch shows on this tv because you feel like you are in the show! Even the old shows and movies are incredible to watch. Gaming is flawless. The menu is okay, might be little better and easier to navigate. Really missing the nhl app in the samsung apps. Other than that most apps are there. Internet browser is pretty good to browse and watch things that you cant find in the apps. Overall very good tv, with incredible picture quality. I didn't expect any special about the sound so it is okay for a TV. However I need a subwoofer for a complete sound and so far I don't think it is available to build it in the tv ;). The remote is handy, I miss the input button on it, haven't used the voice commands yet. Definitely would buy this TV again! The kids like it too ;)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, love this tv and def my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing image quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the Samsung 65” Q90T QLED 4K looks and performs! Even though our living space is not too large, the TV fit quite comfortably while even on the stand. The visual appearance really emphasizes the quality of the product. The borders of the TV are very thin, and the stand is also a minimalist style, which complements our living arrangement. The setup process was very straightforward and utilized the SmartThings application to setup and automatically connect to the Wi-Fi. Never once did I have to manually enter Wi-Fi information. Navigating through the menus was simple and I never experienced slow transitions between the menus. This was also the case when managing and launching applications. I was impressed with how the image quality is extremely clear and colors are very vibrant. I mostly watch movies, so playing a movie on the Q90T was extremely enjoyable. The colors were so vibrant and crisp that this is a new experience that has changed how I want to watch TV. Disclaimer: “I received this product at a discounted price in exchange for my review”.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MY NEW FAVORITE TV!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite TV! Came well packaged and no damage. Weight wise, it’s definitely heavier than the previous version of QLED Samsung TV and the back is not tapered, just straight and thicker. Definitely sturdy and has faster processor! I love love the deep color of this one, than our older tv. It is almost close to our OLED TV in our living room, and has better sound quality. One of the enhanced features I love on this one..is the louder and clearer Audio quality! Easy to set up, and connecting the sources were a breeze. I like the replay button that looks like Siri! It’s one of the cool updates this tv has, perfect for gaming night too! I noticed that the tv is not as so bright but I think it’s because of it’s more true deep color which they updated from the previous version of this TV. It’s definitely a bigger screen which is great for family movie night, and perfect for a master’s bedroom. I’m pretty sure this tv is worth my every penny with lots of great added features and functionality is exceptional!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great audio and image quality!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite TV! Came well packaged and no damage. Weight wise, it’s definitely heavier than the previous version of QLED Samsung TV and the back is not tapered, just straight and thicker. Definitely sturdy and has faster processor! I love love the deep color of this one, than our older tv. It is almost close to our OLED TV in our living room, and has better sound quality. One of the enhanced features I love on this one..is the louder and clearer Audio quality! Easy to set up, and connecting the sources were a breeze. I like the replay button that looks like Siri! It’s one of the cool updates this tv has, perfect for gaming night too! I noticed that the tv is not as so bright but I think it’s because of it’s more true deep color which they updated from the previous version of this TV. It’s definitely a bigger screen which is great for family movie night, and perfect for a master’s bedroom. I’m pretty sure this tv is worth my every penny with lots of great added features and functionality is exceptional!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product at a discounted price in exchange for my review. Out of the box this TV was a breeze to set up. The user tutorial leads you through a step by step process to link all of your favorite streaming services. The new style of remote took a little while to get used to as the volume and channel buttons have multiple functionalities, but after a little bit they were easy to operate. The Smart TV capabilities are what really start to shine as you can easily toggle between streaming and cable services with minimal lag in connection times. So that switching between services becomes as seamless as switching between channels. The picture quality is amazing. Watching the NHL playoffs really showed off how crisp the contract is and every detail of the picture. Overall this is an excellent TV with a slight learning curve, that I would recommend to anyone.

    I would recommend this to a friend