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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 956 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers value the 65" Class Q90T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Many customers rave about the stunning visuals and immersive gaming experience, while others appreciate the ease of setup and the sleek design. However, some users have expressed concerns about the remote control's functionality and the TV's motion handling capabilities during sports broadcasts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-956 of 956 reviews
  • Rated 5 out of 5 stars

    10/10 Tv by Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! So bright! I use it for my PS5 and also my main living room tv. The anti glare refracts light so it works in all lighting!! I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So Thrilled!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond excited that my wife got this tv. She and I had been talking about getting a tv for our daughters playroom and have it as a second spot that one of us could watch tv too! This tv is beyond our expectations! It came perfectly packaged and protected. It was so easy to put together and set up. We loved the on screen instructions to set it up for the first time and when we got to the actual tv, the picture clarity blew us away! So crystal clear and sharp it's like we were right in the tv! The sound quality is also amazing. You don't even need a sound bar with it because the sound is just so sharp! We are absolutely in love with this tv and would definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture. Excellent smart features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by my new 65 inch Samsung QLED. The picture quality is excellent.. I love that is has an Apple TV App and a Apple Music app. It also has all the usual apps Netflix, Prime, Hulu etc. Samsung TV Plus is also great. This is the ultimate cord utter TV. The universal remote is also great. I can use it to control my Apple TV and my Nvidia Shield. This TV is a one stop shop. I have not tried game mode yet as I am waiting for the new xbox series x to come out but I can't wait to test it out. I received this product at a discounted price in exchange for my review

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top of the line!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are absolutely thrilled with this TV. The picture is crystal clear. The settings are very simple. It’s awesome that it has an ambient mode. We connected this to our surround sound and it’s like being at the movies. Honestly could not have asked for a better product. There are lots of apps on the TV! We watch Netflix, Disney+, and Hulu the most. My daughter loves all the Disney movies and there are lots available. We love the picture! We will enjoy this for years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't power up after only 4 years.........

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV worked great but always had a strange lag when I switched stations. It might just be a YouTube TV thing though. But the main problem is the TV no longer turns on....neither manually or via remote. Unfortunately, the only help I could get from Samsung is by texting. After a frustrating 3 hours it was determined that I needed a technician to come out. It's going to cost me at least $300 to come to my house and run diagnostics. I mainly downgraded the TV because I've only had it 4 years! My last TV was a Pioneer plasma Kuro Elite which lasted me 12 years. I don't expect every TV to last more than 10 years, but 4 years? Come on! It would be nice to receive some kind of credit off of my next TV.......wishful thinking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Truly an experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is truly incredible. You might ask yourself why you need to spend so much for a TV when there are many old TVs out there being sold for way less. Well I for one can say that this TV is well worth the price. It isn't just like watching whatever you watch on a regular TV, this is truly an experience that is levels beyond anything I've ever experienced. I received this product at a discounted price in exchange for my honest opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All I can sag is wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be the first to admit it. I dont know much about technology. I can't tell you how Samsung did it, but I can tell you they did. This TV has the most amazing picture I've ever seen. The colors just pop and are so vivid! The clarity is phenomenal. Its like I'm staring through a window! I have nothing negative to say about this TV. If you're in the market for top of the line quality, look no further!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best and most enjoyable television I have ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase of a Samsung 65" QLED television has been a memorable one. The picture quality is amazing. The colors of people, animals and objects are as real as I expected. I have been enjoying the many features of this television. The viewing options are limitless. I would purchase more electronics from Best Buy in the future. I am researching what sound bar to pair with my Samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a amazing tv I love it I would buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture & sound; basically non-existent wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and sound is great. I debated whether to purchase a sound bar. The volume level and quality of sound is very good without. One issue I had was connecting to wifi. After spending quite a bit of time with Samsung tech support, was told the tv must be within 9-10 feet of the wifi source with none to minimal obstructions. Who has their wireless router within 9-10 feet of anything? Crazy for this price point of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for a few days and decided to return it, I had difficulty getting good picture settings for cable TV. I have 2 other Samsung TVs purchased recently that were extremely easy to get an excellent setting. Maybe the issue on this TV has something to do with upscaling the 1080 signal. Otherwise, 4K movies on Disney appear fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Famiy Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 65 class Q90T series QLed. My whole family are now watching together our new television set .The color is just amazing also the sound system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EAJ65QLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great watching TV again best picture ever! OUTSANDING GREAT BUY!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    My Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, lots of apps and options for a smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this wonderful and amazing TV NOW!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this wonderful and amazing TV NOW!!! You absolutely will not regret it one bit!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not a good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is worse in more ways then better than the Q80R from 2019.. you are still only getting regular hdr10 because hdr10+ is not supported anywhere that actually matters and again its way over priced.. They are lessening there 4K TVs in pursuit of useless 8K tvs

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BillH,

      Thank you for your feedback.
      Your Q90T QLED 4K TV comes with many innnovation and latest enhancement, aiming to elevate your entertainment experience to the next level.
      The latest Quantum 4K processor and Direct Full Array technology upscales any content to 4K magnificence and accurate details, more than a billion colors, deep contrasts, and inky black.
      Ultra Viewing Angle provides a vibrant picture to any seat in the house, even during day time hours or when the lights are on.
      The new, innovative OTS (Object Tracking Sound) allows customers to experience every scene with audio that tracks with the motion on screen via the up-warding firing speakers on your Q90T TV.

      New to our 2020 TVs, Multi View lets users enjoy TV and mobile contents together on the big screen. Digital Butler instantly detects, connects, and presents all your devices around TV
      With Music Wall, you can now enjoy music and visuals together. The Q90T TV will analyze the genre and display a screen that fits the song you are playing.

      You can find many HDR 10 plus streaming content on Amazon Prime platform.
      HDR 10 Plus is also available with a wide selection of Blu Ray DVDs.

      If there is anything we can do to assist you and provide solutions to improve your experience, please contact Samsung Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.

      -Samsung Ambassador Samsung