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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 325 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 65” Class QN85B Neo QLED 4K Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many customers appreciate the easy setup process and sleek design, while some have concerns about glare and remote control sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 325 reviews
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Love/Hate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the tv and all the great features but I hate that I’m not gonna receive any rewards certificates for this big purchase, had I known that i wasn’t getting any rewards I would have purchased it elsewhere… and yes I recommend buying this tv but not from Best Buy if you don’t have a Best Buy credit card.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsun 65’ NEO OLED Tizen 4k Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent selection .Very easy to set up and use. The picture I bright and beautiful . I especially love the stand as it went well with my swivel base. Samsun delivers again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Love the quality, the picture the sound, and how easy it is to operate. I love Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Glad I purchased it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the display model on sale and I think it was a great purches. Love the picture! Just about all my appliances and electronics are Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for a great price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv overall definitely best tv ive ever bought. Samsung innovation has come along way to where i can control everything from my phone love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is my go to TV . Very pleased with this purchase seem to be a great buy so fare . . will update soon !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. I was just about ready to get the QN90, but I wasn't ready to make that big of a jump in price. I doubt I, let alone my family, will see the difference. I wasn't ready to get a QLED version as I had other thoughts about what I wanted in a TV. I got the QLED as the room the TV is in, does have ambient light as well as sitting next to the sliding glass door which gets quite a bit of sunshine. This factored into what type of TV to get. I am very happy with the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is spectacular and I couldn't be happier! Beautiful, clear picture and slim handsome design. Setup with the Geek Squad was quick and easy. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv. Good color, does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV the quality and clarity is amazing. So please with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    MidRange TV = MidRange Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine TV. Does grest with sports, good with movies. Super bright panel works well in a room with a decent amount of ambient/sun light coming in. Some blooming in darker scenes. QN90B would've done better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good good good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Picture quality is great. Last samsung tv lasted 6 years hopefully this one last just as long.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv i havw bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and well paired with my soundbar! Great product very happy with the purchase also on sale at the time

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! Best tv I've ever purchased. Definitely worth the money you pay for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture for a Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is fantastic. I also like how easy it was to purchase the device with an excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Beautiful picture! Definitely needs a sound bar or surround sound to make it a perfect system!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Open box tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to get open box or display pice is with geek squad warranty. Like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    KG

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good buy. Pictures are clear and the built in apps are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung doesn't disappoint!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy set up! Best Buy delivered quickly and set the tv in the room where I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Amazing Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for my space and viewing movies on. Love the great color contrast. Cool that the remote has solar charging!

    I would recommend this to a friend
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