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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 192 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the 65” Class QN85C Neo QLED 4K UHD Smart Tizen TV for its stunning picture quality, easy setup, and vibrant colors. They rave about the fantastic picture and sound quality, making it a great choice for gaming and watching sports. The TV's user-friendly interface and simple setup process are also highly praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 192 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Well appointed TV at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an edge-lit 4k LED TV, and the difference is very noticeable. The blacks are dead black, close to OLED but not quite there. The back lighting with the tiny LEDs really makes all the difference. The contrast is amazing. I honestly didn't want to like the Tizen OS at first, but I changed my mind very quickly. It really works well and has plenty of apps. I prefer it to my Chromecast, which incidentally runs flawlessly on the tv, and is integrated into the Tizen menu system as though it is just another app. All in all, it is very easy to use. The TV connected easily to my Yamaha sound system via bluetooth, but I'll probably switch to optical. The internal speakers seem pretty good for stock, but I always prefer external sound. I run a computer on it often and it looks incredible. I have not yet tried games, but I can easily tell they will look so much better than my previous TV. It comes with a real center stand instead of those stupid legs, which makes it much easier to place on a smaller piece of furniture. Overall a very good value and the visuals are far superior to edge lit TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    The Gamer's Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my daughter. I love Sony's, but she is a gamer as well as a movie watcher. She has really raved about the native refresh rate and the gaming tweaks this set has built in. No Dolby Vision support (Samsung) but frankly if my current Sony gave up the ghost (and it is a very recent model) I would have no hesitation buying this Samsung for my home. Excellent television. Bright, good contract (deep blacks) and no observable lag. A winner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say that the Geek Squad (Dustin, Tom, John) were great. They did an "excellent job" mounting on my stand and installing/setting up the Samsung. They also get 5 STARS. The QN85C is great! Beautiful picture with deep blacks/bright whites. Easy to operate. The remote is simple and easy. Great price. This is a real improvement over my curved Samsung who's useful days were over. I would highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    HDR Great, Low Quality Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, let’s get the negative stuff out of the way: The QN85C doesn’t have good low quality content smoothing. Fubo TV doesn’t look good on it (especially certain channels like Fox and NBCS for the Celtics). It might be a Fubo thing, but they looked good on Fubo on an old Toshiba tv I had a couple years ago. I’m surprised so many have said it’s good for watching sports, maybe they have a different streaming service or lower standards than me. Also in the same regard, there’s some macro blocking in some dark scenes for some movies. Seriously Samsung, other tv makers do better at low quality content smoothing, why can’t you? Ok, now the good: the tv is bright with great colors, especially for modern HDR content. It’s been criticized for not being a bright at the QN90C, but how bright do some people want their screen? If I wanted to watch something brighter I’d take a pair binoculars and look at the sun! On that note I watched the Matrix Revolutions on Max and it looked phenomenal, especially for a 20 year old movie. I also watched Guardians of the Galaxy 2 and was completely blown away! The brightness, the colors, the vibrancy, I couldn’t believe what I was seeing. I want to love this tv more, and it is very good, but Samsung, please fix the low quality content smoothing issue.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      UgoE,

      Thank you for sharing your thoughts on your QN85C TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.

      Here are some tips to help improve the picture clarity:
      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Menu > Settings > All Settings > Picture > Expert Settings
      5) Choose a Picture Mode by going to Menu > Settings > All Settings > Picture > Picture Mode and choose from Dynamic, Movie, or Filmmaker Mode.
      6) Please also make sure you're running the latest firmware update. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now

      For optimal motion image performance, you may also want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings

      - Off: Picture Clarity Settings will always be off
      - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
      - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.

      Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality, easy to setup and use. My only negative is they got rid of the greatest, most ergonomic remote ever made. Why? So they could put totally unnecessary Netflix, Prime, and Disney buttons all over it. So lame.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Loyal Customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and i have really enjoyed this tv. Really vright colors she well in a very bright living room. Now, the left corner has been getting darker and darker while the rest of the screen is like new. Ive tried and tried to get someone to come look at it since im still under warrenty. Well, I've had no luck. The call center over seas tells me one thing but, what they tell me never happens. Hopefully this review reaches someone that can actually make something happen.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    Color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and upscaling for this TV is great. The black contrast makes the pictures really pop and the 120hz refresh rate makes for excellent viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great quality tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, responsiveness of interface, sound and easy to mount

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst thing about buying TV’s is reading or watching the reviews… I went with this model because the price was right and I can honestly say I am happy with this purchase. My series X looks great, streaming TV and Movies look good, the sound quality is good. Operating the tv is easy when you get the feel for the remote and settings menus.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    What a great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd one of these Samsung TV's we have purchased in the last year. Both of our homes are very bright and other tv's just faded out and were hard to see. These are so easy to watch and their intuitive set up is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Refresh rate

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great refresh and color and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Over the Top Clarity and Rich Colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is out of the park sharper, brighter, and more spectacular than I imagined. The colors are rich and over the top beautiful. We are re-watching movies that we have in oir collection. It is like seeing those movies for the first time. I did not rate the TV sound we purchased a Samsung surround sound system. EXCELLENT!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely love this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I had this TV for approximately a week and a half now.  Im still learning everything there is to know about this TV but so far I absolutely love it. The picture quality is amazing. The sound quality without a sound bar is still amazing.  I was looking for a Labor Day deal but they were sold out almost everything that I wanted so I had no choice but to buy 2023 model this model it’s a bit pricey for me but still happy with the purchase. I’m sure it’ll go on sale and I’ll be really upset lol. If you’re looking for this TV you won’t regret it it’s absolutely great in my opinion 

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung tv! The picture is so clear! Sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    A great tv at a great price...Samsung rules!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a tv upgrade and i knew it had to be another Samsung. I am pleasantly surprised by the vibrant colors and fast refresh rate while watching sporting events and for video gaming. I couldnt be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv picture quality great for gaming with or with out console.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Nice color and motion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and Motion Control, true 120hz motion, no messing around. software great and remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung QN85C/QN85CD QLED is the Samsung QN85B QLED's successor and is Samsung's lowest Neo QLED offering in 2023, sitting below the Samsung QN90C/QN90CD QLED and the Samsung QN95C QLED. It features a Mini LED backlight, allowing for high levels of brightness and fine control over the TV's local dimming zones. It uses Samsung's 2023 Tizen OS smart interface, which offers many apps. It also has an integrated microphone on both the TV and the remote, allowing for hands-free voice control through Bixby or Amazon's Alexa. It's a fully featured gaming TV with 4 HDMI 2.1 bandwidth ports for up to 4k @ 120Hz gaming and support for every variable refresh rate (VRR) technology.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV...Color is beautiful..picture is sharp. Have had many people comment on how clear and sharp the picture is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great price. Ao many options for TVs these days, it was good to see the differences side by side and decide which one was best for us.

    I would recommend this to a friend
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