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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 192 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the 65” Class QN85C Neo QLED 4K UHD Smart Tizen TV for its stunning picture quality, easy setup, and vibrant colors. They rave about the fantastic picture and sound quality, making it a great choice for gaming and watching sports. The TV's user-friendly interface and simple setup process are also highly praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 192 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with the picture quality and the easy user interface.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Love hate relationship with this tv mostly hate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5 th samsung tv never had a issue with any of them tvs this one loud pops when switching inputs the picture on anything that is not hd looks absolutely horrible news sports tv shows movies all really bad even blue rays don't look perfect. Tv gets bright enough but does that really matter when the picture is mehhh motion is horrible, this tv just doesn't do it for me . Only positive i have is videogames great for that. Probably gonna take it back

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      VincentT,

      We appreciate you bringing your concerns to our attention. Abnormal sounds will have different causes depending on where the sound originates from. Is the sound coming from your speakers, or is your TV connected to an external audio device like a soundbar? If so, please make sure that the audio cable is connected to the correct audio output connector on the external device.

      For antenna or cable connections, check the Signal Information. A low signal level may cause sound distortions. Go to: Menu > Settings > Support > Device Care > Self Diagnosis > Signal Information

      If the sound is coming from the back of the TV, the expansion and contraction of the TV's outer casing may cause a popping noise. This does not indicate a product malfunction, and the TV is safe to use.

      You may also want to run a Sound Test by going to: Menu > Settings > Support > Device Care > Self Diagnosis > Sound Test

      To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.

      If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.

      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv is very clear and sound is perfect. Easy to put up and set up.. Highly recommend to anyone looking for a tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rockstar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Perfect size for viewing area, Picture is remarkably clear, Purchase price was good. Very happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top buy for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ranks among the best picture/color presentations of any other competitive brand. Technology is the best for 4k Qled televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Very clear picture and sounds good too. This TV also has 3 HDMI ports and USB ports. I definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Centerpiece for the living room. This TV is one of the finest released by the company. No complaints and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely reduces glare, but does not eliminate it. Regardless, it was simple to set up with my Samsung sound bar and has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. Very nice picture. We are happy with our purchase. Would definitely recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    samsung neo qled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture quality picture and sound. fast delivery friendly and informative installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I i have ever had. Item was delivered and perfectly installed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 55” to this 65”, a pretty big difference for us. Very nice picture and we stream everything.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    But this product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for sports, movies and more! Great price point for a TV that will meet most of your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is better than I expected. Great picture and the UI is very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spectacular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular television. Worth the money. Samsung is good no matter the model except the frame.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv the sound is not that great but I love the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great looking tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors and slim design. Has a beautiful right picture. Placed this in my son’s room and the tv was a definitely worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality with best price for use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors, free live tv on samsung pkus is a huge plus. Love the new stand, super slim.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture with vibrant colors. We are still getting used to our bigger screen, but we are happy with our purchase!

    I would recommend this to a friend
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