Customer Ratings & Reviews
- Model:
- QN65QN95BAFXZA
- SKU:
- 6505531
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 65" Class QN95B Neo QLED 4K Smart TV for its stunning picture quality, with many saying it exceeded their expectations. The TV's brightness is also a highlight, with customers noting that it has top-notch brightness. Additionally, gamers appreciate the TV's gaming capabilities, calling it the best gaming TV they can get.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Sound could be better but plan on getting a sound bar
I would recommend this to a friend - Pros mentioned:Picture quality
Love my Samsung 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the best TV out there. Stunning display! Smart TV at its' finest!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsun’s tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung does an excellent product for picture and sound
I would recommend this to a friend Open box excellent lie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listed as open box excellent. The screen had scratches on it, the back was scratched up like someone had tried to mount it and couldnt. The screen was pulling away from the rest of the tv. Absolute joke that best but felt this was open box excellent
No, I would not recommend this to a friendFive Months Since purchase and the TV wont Turn on
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a little over 5 months, the TV will not turn on. Best Buy Total Tech has been out twice to fix it. The TV still is not working. Best Buy will be back this weekend with more parts. We've been without a TV for 6 weeks. Total Tech is not worth the additional cost.
No, I would not recommend this to a friendDo not recommend!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV! This TV had to be completely gutted and replaced with new inners within 6 months of buying it. Now it’s having the same issue as before! DON’T BUY!!!
No, I would not recommend this to a friendNot sure it’s worth it!! Best Buy no where to be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a cluster!!!! Remote doesn’t work. Had to order another one. Software was outdated. Samsung had to send usb drive to update. Meanwhile the back of the tV is separating from the frame. Not impressed.!!!
No, I would not recommend this to a friendAnnoying lag when navigating through the apps
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image is ok, but TV operational system is slow and there is a very annoying lag when navigating through it. I would not buy this again
No, I would not recommend this to a friendOpen box not operable as stated.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this open box was in excellant condition and complete to operate. It wasn't. No power cord. Second set I bought on this day that was not as advertised.
No, I would not recommend this to a friendSampitiful
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned off and won't turn back on after 7 months. Samsung support is intellectually insulting with their pitiful suggestions to get back in working condition.
No, I would not recommend this to a friendDefective out of box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective, black spots all around outside edge of screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .ND33,
I'm sorry to hear of the screen abnormalities you're seeing on your QN95B TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Poor Samsung UI Engineering
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The EPG does not show program information. Really nice picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jdawg,
If you're referring to Samsung's TV Plus app, please know you can access this information on the channel guide within the app itself. Here's how:
- Press HOME on your remote, then navigate to and select the APPS icon.
- On the APPS page, search for the TV Plus app.
- Once you're in the app, press DOWN on your remote's circular directional pad, and select Guide (located towards the top left of the screen).
- From there, the Guide will appear with channel names, numbers, and current and upcoming content.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Bad sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is defective. The sound does not deliver what it promised. Bought the same tv twice and both had the same sound problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NAPO,
Thank you for your review. So we can better understand the sound issue you're experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung, the best in the game!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for a 55" Samsung that died after 13 years of heavy use with no problems or issues with component failure whatsoever. This TV has a very bright picture, and unlike many others who are complaining about the integrated speakers, I am running this through a Onkyo surround receiver and have zero issues. If you are not using a sound bar or full surround setup, the built in sound is anemic (as it is in all TV speakers). I love how the remote has no battery but a built in solar panel that charges the small remote control. This is also the first TV I have ever had that has apps such as ROKU, and also has a ton of built in movies that are free to watch anytime. After setting up the ARC on my receiver, I can also enjoy programming from the apps through my surround setup. 4K Ultra HD blu rays look awesome on this set, I have no regrets with my purchase. I would recommend this TV to anyone who wants a quality TV that brings the action of sports, movies, and gaming alive with high definition and crystal clarity. This TV is one step below their 8K QLED's and for what you're getting, is a better buy in my opinion.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung A+
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has done a fantastic job squeezing the latest tech into an impressively slim display. Samsung can provide such a thin display because of their external one-connect box. The "One Connect" provides the various interfaces it supports and power to the television. The One Connect can easily conceal using the TV's mounting stand; otherwise, it can be in a central location to make it more convenient for your TV cable interfaces. Samsung has also updated the remote to the TV by giving a quick access button to Disney+, which the previous model does not have. The remote can also charge itself with solar energy or a USB-C cable. The QN95B display has a thin accent metal trim wrapped around the TV edge. The screen color is stunning with all the vibrant colors. The images displayed on the screen make it feel like you're looking out a window. The screen is jaw-dropping, especially when displaying ultra-high-resolution content. This smart TV and it's preinstalled with streaming apps already on it. The TV supports most current streaming services, and any other not preinstalled can be found within the app drawer. The sound on this screen is something to mention. For built-in speakers, Samsung has done a fantastic job with their 3D sound. The TV can mimic if it is like a surround sound setup bouncing audio in different directions. Overall I'm fascinated with this TV and excited to explore more of its features as I settle in with it.
I would recommend this to a friend - Pros mentioned:Interface, Picture quality
Ron Swason would approve
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, good sound, great user interface no regerts
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Buzzing and vibration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image quality. Very poor sound comes with buzzing on any high pitched sound even if the volume is 30-40 coming from the base speakers. The unit vibrates. This was raised on Samsung community platform.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MajeedA,
We appreciate your feedback regarding the vibrating/rattling sound you’re hearing, which may be caused by the speaker’s woofer. This can occur when the TV’s volume is very high. However, we are working to resolve this with an upcoming firmware update. Please make sure you have Auto Updates enabled: Home > Menu > Settings > Support > Software Update
Should the issue persist, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Tv upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought for use with the new PS5 and the picture is amazing, sounds is average, but thats what a sound bar is for.
I would recommend this to a friend - Pros mentioned:Picture quality
Picture perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is perfect, and the ambient setting is well responsive to my changing ambiance. Happy I bought.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has great picture quality and features. Sound quality is superb compared to other slim tv's.
I would recommend this to a friend