Customer Ratings & Reviews
- Model:
- DVG45T3400P/A3
- SKU:
- 6427957
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 7.4 Cu. Ft. Gas Dryer with Sensor Dry's excellent drying performance, with many praising its effectiveness and ease of use. The dryer's sleek design and convenient lint filter also receive positive feedback. However, some customers mention that the dryer can be noisy during operation. While some find the noise acceptable, others express a desire for a quieter machine.
This summary was generated by AI based on customer reviews.
I ca t see the light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but we thought there was a light. Inside
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dennis,
We appreciate you taking sometime to provide us your review about our Samsung dryer. We recognize the need for light inside the dryer. However for the model of the dryer you currently have inside light is excluded.
Please let us know if you have any additional questions, concerns, or comments via the following links provided.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145035702) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
WHAT?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a front loading dryer. Must be at least 50 characters. (16 remaining)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Maybe, I would like to congratulate you on your new Samsung Dryer and thank you for taking the time to post your review. We are glad that you chose us for your new laundry needs. We welcome you to our family. ^Brad
Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied at all with purchase. Item arrived without ability to heat. Cycled randomly into cooldown cycle. Scheduling return via phone took WAY too long. Had to schedule geek squad check visit for him to confirm it was not functioning, then had to schedule redelivery, then had to schedule geek squad return visit to fix door. Scheduled for 7/15. It is now 7/16 and no word. Tons of lost time from work. Not feeling very appreciated as a "premier best buy member" as geek squad missed their appointment completely. Another 50 minute wait on phone??
No, I would not recommend this to a friendVery concerned about not drying well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the washer and dryer combo. The washer is awesome. This dryer is a full 6" smaller than the washer (!?) how the heck did I buy it as a set and it's smaller? Second, and MAYBE I gotta' read the manual, but the dryer doesn't dry clothes well at ALL. I'm shocked that every load that I put in...normal, heavy, bedding, any setting...always is still very damp when I take it out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello hollyvenet, I would have a hard time with that too. Thank you for taking the time to share that experience. Samsung is continually improving its products and services, and your feedback is vital to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the heating performance (https://bit.ly/3jfWMIq). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143637196) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena
unsatified customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was not a good deal. Much better deal at Costco for a much better samsung set so purchased that one and cancelled this one. Can't call a best buy store, when you call the 800# hold 30-45 mins. terrible. Chat and other end are like robots. Write in to exec's no real response. rally sad where best buy is now.
No, I would not recommend this to a friendoversensitive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this dryer is a nitemare if it is set to the auto setting it shuts off before the clothes are dry, manual settings hv to be set at timed dry and then the dryer doesnt even stay hot. All I've done since they arrived is go back and forth to the laundry room to check the dryer!
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI there Samsung Customer, I hear that you re experiencing problems with your Samsung Dryer not drying your clothes properly and know that can be very upsetting. I want to provide you with some helpful information to ensure you get the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you are still having issues, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143620590. We thank you for choosing to be a part of our Samsung family. ^Brad
ridiculous
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never got due to horrible live agent that cancelled and reordered my dryer 3 times without my knowledge. received my washer on time just to find out i wouldn’t get my dryer. wouldn’t recommend appliances from best buy. i ended up having to order from home depot.
No, I would not recommend this to a friendDoesn’t dry my clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and I’ve never had a gas dryer but my clothes are never fully dry after a regular cycle. It takes so long to dry I’m not sure if it’s defective or what. Not happy I’d rather go back to an old school dryer with a turn knob.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Aliciadani, we can certainly understand how frustrating it is when you purchase a new appliance and it's not working as designed. We are here to help. Here is a link to a troubleshooting guide that may help with your concern on your clothes not drying (https://bit.ly/34kTGxV). If the issue continues or you have any additional questions or concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144131000) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Poor design SAMSUNG DRYER
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had 2 call Service a 2nd time, they said it would take nearly 8 days before they can come to look at Dryer. So how do clothes get outside the drum and shut the unit down? I would stay away from this unit!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Your Reference Ticket Number: 1144682227
Thank you, and stay safe!
-Angelica
Mary
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in July 2021 Dead by November 2021. Samsung unresponsive for weeks and stood us up for an appointment! Misha and Bob from the Geek Squad made it right. #customer recovery
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MaryR, we are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. This is not the experience we expect for our customer's. We would like to speak with you further about the concerns you are having. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144075823) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it once and when dryer was used for a second time it wouldn’t turn on no power at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John!
Thank you for your review. We apologize if your dryer won't turn on, which was less than ideal, and it does not meet your expectations. We are always here to help.
Here is a link to "Samsung Dryer will not Turn on or Stay on": https://www.samsung.com/us/support/troubleshooting/TSG01001008/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the dryer not running on page 45: https://downloadcenter.samsung.com/content/UM/202101/20210108110046090/DV3400T_DC68-03784M-02_EN_CFR_MES.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144858365), which will help our team pull up your information.
Have a great day.
Melardo
Junk samsung trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk broke in a few months Junk samsung trash Junk samsung trash
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Mikec, I see you re having some issues with your Samsung Dryer not working and see you are highly upset. I want to extend a hand in getting your machine operating properly. Please reach out to us at your earliest convenience for a resolution via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143620507. We thank you for being a part of our Samsung family. ^Brad
DO NOT BUY THIS DRYER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to dry even small loads of laundry..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I understand your frustrations on your dryer not working as designed and I am here to assist you with getting the best performance out of your appliance. Here is a link to a troubleshooting guide that may help with your dryer (https://bit.ly/3Jgxg0U). If the issue persists or you have any additional concerns please please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144010132) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Gas Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good dryer. Occasionally it will stop and turn off while on the bedding setting. I’m sure if the heavier bedding is causing a problem or what. Still working well after almost 3 years of use.
I would recommend this to a friend- Pros mentioned:Overall performance
Washeranddryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Excellent purchase Cleans well, easy to operate.
I would recommend this to a friend Gas dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is broken now, it’s only a little over two years. Hopefully factory warranty still applies.
I would recommend this to a friendVery dissapointed, will never buy another Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made the mistake of trying to save a buck over getting an LG which are known to be the best. Just had the control board go bad on ours for no reason after 2y years, now out of warranty, so there's $800 down the toilet. Samsung isnt good at appliances, stick with their TVs only!
No, I would not recommend this to a friendGreat Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a very good appliance. Fits well within our house
I would recommend this to a friendSamsung Duo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and dryer at an affordable price!
I would recommend this to a friendSamsung Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment!! Love the purchase and the size.
I would recommend this to a friend