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Customer Ratings & Reviews

Your price for this item is $755.99
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The comparable value price is $1,079.99

Customer reviews

Rating 4.5 out of 5 stars with 625 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.4 out of 5 stars

  • Dry Time

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the 7.4 Cu. Ft. Gas Dryer with Steam and Sensor Dry's excellent drying performance, ease of use, and large capacity as significant advantages. Its quiet operation is also frequently praised. The spaciousness of the dryer is another positive aspect highlighted by users. Overall, customer feedback points to a highly effective and user-friendly appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 625 reviews
  • Rated 5 out of 5 stars

    Love this dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After you get the hang of it, it works great! sometimes my clothes come out a little damp from the steam cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, FRANCIS! Samsung is delighted to find that you're happy with this dryer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this was a replacement for a dryer that was damaged in a flood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY APPLIANCES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. Love my washer and dryer. Wiuld highly recommend Best Buy to others.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Not user friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is not user-friendly, you cannot change temperature levels. Also, the clothes usually come out with wrinkles. It's only a year old and I've noticed it's taking longer for each load to dry completely.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you for your review. We appreciate you sharing your experience regarding the Samsung dryer's performance.

      Turn to page 38 under Temperature and page 52 under items still wrinkled for reference:
      https://downloadcenter.samsung.com/content/UM/202101/20210108101640674/DV5400_DC68-03784D-11_EN_MES.pdf

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144948748 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    2nd time it was great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time it was deliver with dent on the lower left back, but second time was super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He just put the clothes in And hit a button and it starts. We love the sanitizer cycle we use it all the time

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey David! I love how easy to use this is too! Thanks for being the best part of Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the size of this dryer and functionality of it but not the top loader washer machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that we own this dryer. The functionality & the look are great for the price we paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very beautiful and very functional, it was a great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very beautiful and very functional, it was a great purchase, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great features that easy to follow instructions and has light that you can see clothes dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer & Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Washer & Dryer is amazing. Best Buy delivery was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer a year ago and had to get the matching dryer! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t need to throw in your clothes for a second round of drying. Gets the work done fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine... need to get used to it because sometimes if you overload, the clothes don't come out clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great drier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic drier. My only complaint is that it is not intuitive on how to set a timed drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 7.4 Cu. Ft. 12-Cycle Fingerprint Resista

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 7.4 Cu. Ft. 12-Cycle Fingerprint Resistant Gas Dryer with Steam - Black stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall - no issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. Delivery was simple and easy, works right away and we are satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth the gentlemen were really helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is awesome. It literally can dry and full size load in under 40 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been a month ! But very satisfied. Will update within a year!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Wonderful, Thank you for taking the time to leave a review of your Samsung Washer. We are glad to hear your re enjoying your machine and welcome you to our family. ^Brad Samsung