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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 204 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-204 of 204 reviews
  • Rated 5 out of 5 stars

    Great samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsumg machine works great , easy install too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsungdryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2weeks ago seems to work as a dryer should..Looks good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unknown as product is on backorder till January but if it's like the washer it will work well

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Dont ask for delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer dryer was given a delivery date of 04/11/3024….never got delivered and installed! Missed a call but i called the number it said number not in use? Then received a reschedule notice for 04/16/24….that wont work! Called customer service…cant understand the person and she is clueless! Called today but its like yalking to a brick wall….asked for a supervisor….still waiting. If uou cant walk in and pick it up, dont buy it!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand what you went through with your dryer's delivery experience, which is disappointing. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can answer your questions or transfer you to your local store to assist you in finding a delivery schedule that will work for both sides.

      Have a great day.

      -John Samsung