Customer Ratings & Reviews
- Model:
- DVE54CG7550VA3
- SKU:
- 6579290
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Samsung Electric Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received electric dryer within 2 days of order, working fine no issues.
I would recommend this to a friendworks well, no complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well. Like the lint trap on this dryer more the the lg one i had prior.
I would recommend this to a friendNot good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had nothign but issues with this dryer at the moment. The settings don't work and it keeps shutting off on me. The only thing I can use is timed drying and when I do it takes over an hour to dry clothes. Very disappointed. Hoping warranty will help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BrandonW,
We are aware of the significance of having functional appliances at home. We are here to assist you with your dryer.
Please see the link below for assistance with your dryer, which may take some time to complete a cycle. Click on the embedded text for more details.
Dryer cycle takes too long
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
Additionally, here is a link with steps to take when your dryer shuts down during usage. To complete the instructions, please click "No" under "Did this resolve your issue?" and the embedded words for more details.
Samsung dryer loses power or won't turn on
https://www.samsung.com/us/support/troubleshoot/TSG10000730/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151814065) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Great customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing customer service! Everything was done so quickly and efficiently
I would recommend this to a friendGreat dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking machine, and it works great with many settings.
I would recommend this to a friendDoesn't dry consistently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK, but frequently or clothes are not dry when the cycle completes. Re-runnung the same cycle doesn't do much good - it turns off very quickly. We're still trying to figure out how to resolve this problem. There are ways around this, but it seems that there should be a simple way to fix. Lots of options but not well documented.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rick, we want to ensure you have a better experience with your dryer. Let us help you.
Here are simple steps that need to be done if your dryer does not dry and the cycle ends quickly. Please choose "Dryer has no heat at all and "Dryer has no heat at all." Kindly click on the embedded word and watch it if prompted by a video.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146650745) to help our team pull up your information.
Have a great day.
^Camille
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero complaints, its been amazing and works great when integrating it with smart things app.
I would recommend this to a friendVery happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much worth the money to buy and have installed!
I would recommend this to a friendBarlow Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer/dryer work great and delivery and installation was great.
I would recommend this to a friendWasher & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer & dryer couldnt be happier with our purchase
I would recommend this to a friendPurchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer, happy with price and the quality!
I would recommend this to a friendGreat Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer gets the job done and i love the smart control option
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dryer. Works well highly recommend! Very quiet.
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing in every way. Wish I had ordered it earlier
I would recommend this to a friendAwesome washer and dryer!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer are Awesome. Completely satisfied.
I would recommend this to a friendget em dry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great ,I really am pleased how well it dries.
I would recommend this to a friendNew purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Works great. ……….. …………………………………………..
I would recommend this to a friendSamsung dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machines! Perfect for us! Very pet friendly
I would recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes have to run a load twice to completely dry
I would recommend this to a friendDryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. I do like the steam setting. But down ot always dry full loads or blankets.
I would recommend this to a friendBrand response from Samsung
Posted .We know how disappointing it is to have a dryer that is not drying, Tyson. We're here to assist.
We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link has another resource for the unit's cycles, settings, features, and error code guide. The second link is a video you may watch from start to finish.
The dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
What to do if your Samsung dryer isn't heating or drying?:
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to page 55 of the user manual for other solutions when the dryer does not heat/dry.
https://downloadcenter.samsung.com/content/UM/202312/20231228085418633/OID63027_IB_DV7550C_EN_231222.pdf
Lastly, we have included a guide to learning the suggested laundry load size of Samsung dryer to get the best result.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148097199) to help our team pull up your information when you message us.
Thank you.
-Angelica