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Customer reviews

Rating 4.5 out of 5 stars with 206 reviews

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  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 206 reviews
  • Rated 5 out of 5 stars

    Great dryer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! It is super light weight and easy to use. The only thing I was not aware of was the team Kit is separate purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung pet hair eliminator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far I love going back to the top load feature. So much better than our front load we got rid of.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with lint /hair removal. Does not work. Dryer is supposed to remove pet hair and lint. I put it on Pet Care, and it’s on it even more. This is not what I signed up for.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure your dryer always functions at its best, RonaldN. Let's help you out.

      To ensure the dryer performs optimally, here are the instructions for cleaning your lint filter. Turn to page 37 of the dryer’s manual, and page 53 to check the status of your unit’s vent sensor:
      https://downloadcenter.samsung.com/content/UM/202509/20250923113438189/OID63027_IB_DV7550C_EN_250919.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide reference number 1151456486 so our team can look up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and with lot's of great futures. Only things it take a bit longer to dry up clothes. But over all great products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer?! I barely know her.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty and works fine so far. I like that it integrates with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with fridge i get my updates on phone when the dryer is done or how minutes are left and setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pet hair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working well for our dog filled household. Pet hair seems to be easily trapped in filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well, no complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. Like the lint trap on this dryer more the the lg one i had prior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service! Everything was done so quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints, its been amazing and works great when integrating it with smart things app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't dry consistently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK, but frequently or clothes are not dry when the cycle completes. Re-runnung the same cycle doesn't do much good - it turns off very quickly. We're still trying to figure out how to resolve this problem. There are ways around this, but it seems that there should be a simple way to fix. Lots of options but not well documented.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Rick, we want to ensure you have a better experience with your dryer. Let us help you.

      Here are simple steps that need to be done if your dryer does not dry and the cycle ends quickly. Please choose "Dryer has no heat at all and "Dryer has no heat at all." Kindly click on the embedded word and watch it if prompted by a video.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146650745) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking machine, and it works great with many settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the money to buy and have installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer & dryer couldnt be happier with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer, happy with price and the quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer. Works well highly recommend! Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Works great. ……….. …………………………………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothign but issues with this dryer at the moment. The settings don't work and it keeps shutting off on me. The only thing I can use is timed drying and when I do it takes over an hour to dry clothes. Very disappointed. Hoping warranty will help.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BrandonW,

      We are aware of the significance of having functional appliances at home. We are here to assist you with your dryer.

      Please see the link below for assistance with your dryer, which may take some time to complete a cycle. Click on the embedded text for more details.

      Dryer cycle takes too long
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Additionally, here is a link with steps to take when your dryer shuts down during usage. To complete the instructions, please click "No" under "Did this resolve your issue?" and the embedded words for more details.

      Samsung dryer loses power or won't turn on
      https://www.samsung.com/us/support/troubleshoot/TSG10000730/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151814065) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machines! Perfect for us! Very pet friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes have to run a load twice to completely dry

    I would recommend this to a friend
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