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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 88 reviews

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Rating by feature

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 7.5 Cu. Ft. 12-Cycle Smart Wi-Fi Gas Dryer with Steam for its quiet operation. However, some customers express dissatisfaction with the dryer's capacity, noting that it struggles to thoroughly dry larger items or requires multiple cycles for complete drying. Several users mentioned that items sometimes emerge damp. The smaller capacity compared to the washer is also a point of concern for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 88 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really love this dryer. I was lucky to get the washer and dryer combo during Labor Day. The color is beautiful and doesn’t show fingerprints which is a plus with having kids that like to help. The buttons are sensitive so there is jo need to press hard. Tap and go!

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only disappointment is that when they made the washer a 5.0cu they didnt upgrade this to a 8.0 instead of a 7.5cu...it works okay a few times i have open it to some loads not being completley dry same thing wifi/smart capability serves me no purpose so i never set it up...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Julie! If you have any more issues with your clothes not being completely dry, I recommend using this link (https://bit.ly/2GlI8va) to help. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this installed by Best Buy, Super easy and convenient. Modes on the dryer are simple to use and its great tracking the time remaining from my phone upstairs while the dryers in the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was delivered it the washer machine smelled like it was burned out before, so I went to the store to their machines and yes, they had the same smell..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer!. However because it’s a gas dryer you can’t really control it from the app, App is only for electric dryers so don’t really know why it’s “smart” with that said , they should sell this a little bit less pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this front load washer with a 5 inch drum. Can wash more clothes at one time I can wait a couple of day between weekly washes. Great job samsung

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top notch dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of homework online and in store, this was by far the best dryer for the money. Huge capacity and tons of options. Having Wifi is nice for silent alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had originally purchased a different model but had problems with it so we decided to just go for the flex models. These are awesome!!! Glad we switched.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Can fit plenty of clothes in the dryer and it does a great job drying. Efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. It has ample space to dry even my comforters have been going in and still with space left over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos Mendoza was excellent. He was kind and patient with us while selecting our appliances. On the other hand, Ken, another manager in appliances department has been very rude and careless to myself and few of my neighbors on multiple occasions. He doesn’t even get up from his chair. We have been using Best Buy for ten years. He is the worst sale person I ever met in my life. He has no respect for customers at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the dryer does not heat hot enough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a great dryer if the heating could be adjusted on all the different settings, you only have that choice on the adjusted heat setting.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, purchased both washer and dryer. So far so good. Very quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked good so far, only thing i noticed is that it doesnt completely dry some items in a full cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good…love the large capacity…haven’t had any issue yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with amazing features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, amazing features and long over due! We like the sanitize and steam features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! I absolutely recommend this equipment. Quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with quality and performance of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a beautiful and efficient machine! Sleek and sophisticated!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this particular unit because of it being black stainless steel. Also, the reviews were pretty good for a dryer, reviews are all over the place. When buying a dryer it really comes down to personal preference and gut instinct. It does have a lot of gadgets, love that barrel lights up and barrel is stainless steel. So far, I like my dryer, but not loving it yet, cause of all the buttons and options. But it is way better then what I had...it was an antique.

    I would recommend this to a friend
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