Customer Ratings & Reviews
- Model:
- DVG50A8500V/A3
- SKU:
- 6470436
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam Sanitize+'s overall performance, noting that it effectively dries clothes and works as advertised. Many appreciate its large capacity, suitable for drying bulky items like sheets and comforters, and find it easy to use and operate. The dryer's sleek design is also frequently praised. There are no reported negative comments about this product.
This summary was generated by AI based on customer reviews.
Samsung Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely all that I needed and more. I love the steam feature as well.
I would recommend this to a friend5 Star
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with this unit. Wife is extremely Happy with it. Happy wife happy Life.
I would recommend this to a friendInconsistent results and refresh feature is poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inconsistent results. Poor drying: bedding linens require 2 to 3 cycles, suspect sensing system not accurate. Unit dries regular clothes ok sometimes, similar load will sometimes require additional cycle. Refresh doesn’t work: leaves clothes wrinkled and wet at parts:(example shirt will be dry with a sleeve that’s wet, not humid, actually wet, all of it wet and dry parts with wrinkles. When refresh is used there is water puddled on the bottom of the drum at the start of the cycle from so much water that it uses. Old dryer would have a mist covering all surfaces and would leave clothes looking like dry cleaned. No where near similar results from this unit. Unfortunately had the old unit hauled away with the installation; it produced better results even after being repaired. Replaced it because I dropped the control panel and it cracked, figured I had spent $ changing belt and pulley shaft, most recently the idler pulley and needed a new control panel, time for a new dryer. They are not making things the same it seems.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, , I can definitely understand what you're going through and I am here to help. We are continually improving the quality of our products and your feedback is important to that process. Here is a link to a troubleshooting guide to support your concerns on your laundry (https://bit.ly/3nQyZ3O). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107382) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Dryer install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys delivered on time and installed the dryer without any hiccups.
I would recommend this to a friendDryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. Always have had good luck with Samsung
I would recommend this to a friendWashing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice service, very professional and courteous.
I would recommend this to a friendGood smart gas dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these SAMSUNG Dryer at best buy and seems good so far
I would recommend this to a friendWasher and Dryer set
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still getting used to it but it's as advertised
I would recommend this to a friendwifi connector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my washer & dryer stacked. The parts sent was short and not long for the wifi connector. They never replaced it of sent a new connector. Until now nothing was done and not satisfied with the installation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful noise and realized the bottom was completely dented in and rubbing the drum
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Angel,
Glad to hear that you're using our gas dryer! Let us send you some links to help you with the noises in your unit.
Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
What noises your dryer makes and why:
https://www.youtube.com/watch?v=86vxZamgYwQ
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144965211 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Broke after 1 month. Best Buy was zero help.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer worked well for a month, however, the drying cycle would take longer than the estimated time. After having it for 31 days, it quit beating. Best Buy was no help despite my "Elite Plus" status that means nothing. Samsung will be sending a technician to fix it but can't make it for 10 days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VictoriaM,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. If your dryer has weak heat and runs for a long time, that could also be a blocked vent. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
or
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVG50A8500V/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144358284
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Capacity
Nicebuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t as a great buy, a lot space for comforters.
I would recommend this to a friend
