Customer Ratings & Reviews
- Model:
- UN75NU7100FXZA
- SKU:
- 6202102
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Be prepared for the unfixable, dark band.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like every Samsung product. It breaks down just after the warranty expires. A sudden and unexplained dark vertical band is a known issue with these TVs and my experience is no different. Was an amazing TV until it wasn’t.
No, I would not recommend this to a friendGood TV, having frequent network connection issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though overall a good TV, I see frequent connection issues with the TV. Samsung tech has already visited once and done service, and the problem still continues. Now working with another Samsung technician to understand and gain resolution. Will update after that.
No, I would not recommend this to a friend- Pros mentioned:Price
Started great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was shopping with my daughter and this TV was next to the NU8000. Same thing was being displayed on both and they looked identical. So I decided I would save the extra $500 and get this TV. Brought it home, looked great on Netflix, cartoons, and movies. Then, the Sixers game came on and it was blurry to the point I turned the channel in frustration. The next day I unmounted, reboxed and returned this TV for the 8 series. I learned about 60/120 processing the hard way. Don't be cheap, always go for the better refresh rate. Unless you don't watch sports, then save away.
No, I would not recommend this to a friend Get Premium UHD instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV but ended up exchanging it for one with 120 HZ refresh rate. I thought I wouldn’t notice the difference but after watching it for some time, I really wanted better refresh rate. The movement of images just looked jittery especially in action movies or sports. If the Samsung you’re looking at just says UHD, spend a little more and get Premium UHD especially for a 75 inch TV.
No, I would not recommend this to a friend- Cons mentioned:Hdmi ports
Huge Piece of Crap.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't hookup to surround sound no Bluetooth capabilities poor image quality just a big TV SMH.
No, I would not recommend this to a friend Ok for tv shows, bad for movies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Full screen viewing of 16x9 aspect ratio content looks pretty ok. However watching films that have letterboxing is just plain bad. The black bars of the letterboxing reveal the edge lighting issues that create a bad flashlighting effect in the corners of the screen, its just so distracting. Additionally, the setup of this television is downright dumb. The instructions tell you to lay the tv FACE DOWN to put the legs on. And it requires that you have a table at least as big as the tv itself. However, this won't be an issue if you're wall-mounting.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with the tv clear & bright not complicated our investment was well spent
I would recommend this to a friendBrand response from Samsung
Posted .GeGe:
I'm very glad to see that you are happy with this TV. However, you have given this model a 2-star rating, which is a poor rating.
If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Thanks for choosing Samsung.
2 issues with 6months purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've nothing but issues with this TV since purchasing. I've had issues casting to the TV from my Android phone still do from time to time I have to restart the tv for it to cast. I've had Samsung and geek squad to come out and place main board and reset the tv. This smells like getting what you pay for. Is deal truely a deal.
No, I would not recommend this to a friendThought would be much better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The blacks are really not that black and the motion response is horrible. Factory audio is poor at best. I have owned 3 Samsungs in the past and this is the only one disappointed in big time.
No, I would not recommend this to a friendHad to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied. Color is okay but it’s not really sharp. Don’t know if it’s because it’s too big but we have same brand only it’s 55 inch. But this one had to return it. Not so happy.
No, I would not recommend this to a friendNot a good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture.... Not recommended Needs improvement and there are cheaper alternatives out there with a better image quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .Naya:
I am very sorry to see that you are dissatisfied with the image quality of this TV. The 75" NU7100 is designed to deliver 4X the resolution of Full HD, and is able to upscale non-4K TV content to 4K via a powerful UHD engine. Coupled with PurColor, Motion Rate 120, precision lighting, and other advancements, this model was meant for fluid motion, crisp details, and vibrant colors.
Please give us the opportunity to assist you with setting adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact us via LiveChat or email by copy-pasting this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
Skip it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture. Terrible processor speed. Always get the 240 on a TV this size if you watch sports. Movies only? Save money and enjoy this one
No, I would not recommend this to a friendDon’t with with my samSung led refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work with my Samsung refrigerator I have a led refrigerator and the tv doesn’t work with it
No, I would not recommend this to a friendUNSURE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was never installed properly and I sincerely feel my issues are from a faulty installation
No, I would not recommend this to a friendDegrading picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great out of the box. Picture is losing brightness after a few weeks.
No, I would not recommend this to a friendTerrible For Watching Animation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, the picture is gorgeous and if you limit yourself to watching live-action content the Samsung UHD TVs are fine. However, if you're a fan of animations like Rick & Morty or Family Guy or The Simpsons these models are just plain awful and suffer from a phenomenon similar to the effect of persistent phosphors in old-school tube TVs. In short, black objects moving against a white background (think eyes of cartoon characters) will leave persistent and annoying motion trails -- an 'after-image' that can sometimes look like smoke trails -- and once you see it you can't "unsee" it. As an aside, the UHD TVs from Sony don't suffer from this so it is definitely a flaw in the Samsung design. The guys from Geek Squad said they'd never seen anything like this either and tried replacing both my LCD panel and my main board but it did not resolve the issue. How this flaw made it past the initial design stage is a mystery but as I said, if you're a Rick & Morty fan consider a Sony XBR. You have been warned
No, I would not recommend this to a friendFar Right Big Brother turns itself on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung refrigerator; and the TV picture is pretty good. But I bought this TV almost 3 years ago and have had 2 mysterious problems. The infamous not requested "I'm Listening" command overriding the TV whenever it wanted. After months of research I was able to work my way through the multiple setting screens to turn this "feature" off. With that fixed, Big Brother has come again in the form of automatically turning itself on about 30 seconds after I have turned the TV off. Additionally, it turns itself on to a ultra far right "America First" station broadcasting far right propaganda. My remote is clean and fine (suggested fixes) but I am stuck with having to wait to see if the TV is going to turn itself on before leaving the house. Will never buy again.
No, I would not recommend this to a friend4K Streaming NOT Supported
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 4K Televisions CANNOT stream 4K content via their browser (so you can't watch fubo.tv 4K content). From their support staff "Actually our TV's browsers are different then the usual browsers, for live streaming the flash players are needed which are not compatible with our TV models." Please note this if you may ever want to stream 4K content on a Samsung television, you may be out of luck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TigerPetFish:
Please know that the Samsung NU7100 does support 4K content through the TV’s browser via apps such as YouTube. However, Fubo.tv does not stream in 4K -- not through TV browsers or PC browsers. Thus, the limitation does not appear to be with the NU7100, but with Fubo.tv. In addition, please know that the resolution of your viewing content can vary depending on your account type/level and/or network speed.
For further assistance, please contact us via any of the below options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
What experts are saying
