Samsung - 75" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR

This tv has been nothing but a nightmare. The picture is horrible and there are lines across the screen. I have spent the last 6 months speaking to Samsung and being given the run around. They have been to my house multiple times and have replaced the entire panel. Yet the picture remains bad. I was told by the last guy that came out the tv is not repairable and Samsung needs to send me a new one. Since then I have spent hours in the phone with Samsung and have been given the run around. Every time I call I waste time in the phone explaining the problem yet again because they don’t communicate to each other internally. Despite what their own tech says they insist on making me more appointments and wasting my time. Then when they make appointments to come look at the tv yet again, the entire day is wasted waiting for their tech. Today I wasted the whole day and no one even showed up. I have spent too much time on this tv. I just want a tv that works but Samsung refuses to provide one. I wish I bought a Sony. Don’t buy this tv. Not only does it not work but Samsung customer service is terrible. Buy a Sony.

So I just purchased this TV, while it's great for movies it is not so great for gaming. I bought it and knew it was Motion Rate 120, I didn't even think about getting the Motion Rate 240 (due to this TV being $1000 less than the 240). It's a great TV for it's price but if you are looking for a gaming TV look for a Motion Rate 240. Another thing that upset me, is I got the TV unboxed and ready to mount only to find out it needs 45mm bolts for the wall mount bracket. So if you are looking to mount the TV you will need M8 45mm bolts. No where does it state that your wall mount bracket will need 45mm bolts on the box, unless you look through the manual. I was not even given the heads up either. My existing bracket did not come with long enough bolts, so I had to make a trip to Home Depot to pick up some. Also it comes with spacers for the TV (seeing the back of the TV is curved), as you will need them when mounting it. The brightness doesn't have a wide range to adjust either. All in all it's a great TV, just needing a new set of bolts and it's not perfect for gaming is it's downfall. I will be keeping it because I don't feel like paying an extra grand for a motion rate of 240.

I use to be a huge Samsung fan, but ever since I upgraded from DLP to LED, they have been nothing but problems. My previous LED was amazing at first, but less than 2 years later the backlight began to die (according to the Geek Squad technical support). This resulted in a shadow border running around the edges and very apparent on the sides. Fortunately, I bought the extended warranty and they sent me a 7 Series as a replacement in the 75" model. Initially, I was blown away by the image quality... Then I watched a dark movie. You can really tell the backlight is bleeding, also known as flashlighting because of the bright areas acting like a flashlight on a dark screen. They suggest some simple fixes online, but how did Samsung let these units out of QC? Currently, I'm playing Red Dead Redemption 2 and you can see it during the menu prompts (see attached image) and during some night time sequences. I wish I could love this TV, but I am definitely a Samsung fan no more. I will likely inquire to see with Best Buy what my options are in replacing this TV. VERY disappointed.

Yes, the picture is gorgeous and if you limit yourself to watching live-action content the Samsung UHD TVs are fine. However, if you're a fan of animations like Rick & Morty or Family Guy or The Simpsons these models are just plain awful and suffer from a phenomenon similar to the effect of persistent phosphors in old-school tube TVs. In short, black objects moving against a white background (think eyes of cartoon characters) will leave persistent and annoying motion trails -- an 'after-image' that can sometimes look like smoke trails -- and once you see it you can't "unsee" it. As an aside, the UHD TVs from Sony don't suffer from this so it is definitely a flaw in the Samsung design. The guys from Geek Squad said they'd never seen anything like this either and tried replacing both my LCD panel and my main board but it did not resolve the issue. How this flaw made it past the initial design stage is a mystery but as I said, if you're a Rick & Morty fan consider a Sony XBR. You have been warned

I like the TV, especially because it was $700 cheaper than the next level up. I'm sure there are better out there, but not at this price ($1499). I finally got the picture dialed in to how I like it. It took me several days to figure out the right settings for the best picture. I almost took it back, but then I reset to default, bumped up the color and sharpness and that was it... Close enough to perfect, so I kept it and the $700 it would have cost to get the next level up. I'll put that $700 towards my next TV when this one is obsolete in 2 years. The sound is not great, but at least I can understand people's voices without background music blowing me away during action scenes.

Amazing tv for the price. For my tv experience, it has a great picture quality. You can see every detail watching sports. Unless you have 2 tvs side by side in your living room, you probably won't notice the difference to the next step up. I originally bought the 65" but exchanged to the 75." My only advise is consult geek squad first. They are the ones installing/mounting your tv. Due to my space, I was told to get a 65", that 8' in wall hdmi cables would be enough length & I should get a wall mount that tilts. After consulting geek squad when they arrived to mount, they advised that I could have fit a 75", i needed a 12' in wall hdmi cables & recommended a full motion wall mount. But consult them because every installation can be different. But overall I am completely satisfied with this purchase. Thank you geek squad & Best Buy.

Third Samsung TV to give me issues. 3 of the 4 Samsung Tv sets I've purchased has given me issues. This one lasted 17 whole days before it started cycling on and off before it just stopped turning on at all. The Tv looks great and performed phenomenally but only for 17 days. Going to go exchange it, but I'm deciding whether to try the same model again or going with a different brand entirely. I had to have the screen replaced under warranty for my other Tv for a dark spot, and the last Tv randomly decides if it wants to turn off or not. Have to unplug it.

Never got to watch it. After I brought it home and mounted the tv, it would not recognize my directv box. After 2 hours on the phone with Samsung, they sent me an email on how to manually update the software. It required usb stick etc, which I thought was ridiculous. I went to my local store the next day to exchange for a vizio. I had them come pick up the Samsung when they delivered the vizio, and the driver said there have been issues with the Samsung TVs. Google the issue for yourself to see the issues connecting to directv. I will never buy a Samsung product again. The 2nd time I’ve tried to deal with their customer service, and it was a painful experience both times.