Customer Ratings & Reviews
- Model:
- QN75LS03FWFXZA
- SKU:
- 10214308
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Frame tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv its the right fit for livingroom. The quality is great
I would recommend this to a friendGreat Frame TV purchase from BestBuy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase, the delivery was perfect and I am very happy with the TV
I would recommend this to a friendArt Work on The Wall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Frame TV and I really love how it changes the room to an art studio. Now this TV isn't a Sony 95 series however it is excellent for its purpose.
I would recommend this to a friendAmous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amous is the most knowledgable, caring and hard working employee I have ever met. We originally had a not so great experience and Amous not only fixed the problems but impressed us along the way.
I would recommend this to a friendUltra Elegant TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. Luxury decor and perfect install with a Frame is a Work of Art
I would recommend this to a friendperfect in every aspect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect in every aspect, the size, the functionality, the features
I would recommend this to a friendExpected More
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I constantly find myself adjusting the picture settings depending on what I’m watching—whether it’s movies, sports, or other content. It definitely feels like it was optimized more for still images than dynamic viewing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CyKi,
We appreciate your input on the picture quality of Samsung’s Frame Pro. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
Start by selecting a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Too smart for its own good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to use. Smart TVs often are too smart for ease of use. After nearly a month I’ve been unable to get it to work the way I want it to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WilliamF,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame Pro model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Black Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great. Installation and geek squad were great. Unfortunately, after a few days, the screen went black and would not show a picture. Good while it lasted. Still waiting for my replacement.
I would recommend this to a friendBrand response from Samsung
Posted .ThisFoo,
We’re sorry to hear that Samsung’s Frame Pro didn’t meet your expectations. Thank you for giving us the chance to make things right - we appreciate your patience with the exchange process.
If you have any questions or need assistance with your new unit, we’re here to help – please don’t hesitate to reach out to us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Frame TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV! Love. it.....waited. a long time. for a Frame TV
I would recommend this to a friend