Customer Ratings & Reviews
- Model:
- QN75LS03FWFXZA
- SKU:
- 6613686
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 75” Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV (2025) highly for its picture quality, noting its crispness and vibrancy, especially when viewing 4K content. The TV's design is also praised, with customers finding it to be a perfect blend of technology and aesthetics.
This summary was generated by AI based on customer reviews.
great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality of picture and sounds. Looks beautiful.
I would recommend this to a friendOwner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing.Outstanding customer service from Tyler.
I would recommend this to a friendBeautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! Excellent design. Looks great with other artwork!
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for install. The monitor is 100% better than previous
I would recommend this to a friendUltra Elegant TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. Luxury decor and perfect install with a Frame is a Work of Art
I would recommend this to a friendNot what expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For what you get the price is way too high. The quality is not as off today’s standard and you have to pay to get into the library for pictures. There is no longer a cabled connection between the TV and the junction box which is a big problem because of connection and speed. When using the TV with an Apple TV it’s not working seamlessly for example when you turn off the Apple TV for 20 seconds the TV also turns off and then turns on again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HolgerK,
We appreciate your thoughts on The Frame Pro. While the Art Store has always required a subscription, we do offer Art Streams, which provides 20 free, hand-selected artworks that rotate monthly.
If you prefer a wired One Connect solution, you may want to consider the 2024 Frame (LS03D) 75", which may better fit your setup and preferences: https://www.bestbuy.com/product/samsung-75-class-ls03d-the-frame-series-qled-4k-with-anti-reflection-and-slim-fit-wall-mount-included-2024/6576594
Regarding your Apple TV, it sounds like the device is functioning correctly. You may simply need to disable Anynet+ (HDMI-CEC), which controls simultaneous power on/off for connected devices. To adjust this, go to:
Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = OFF
If there’s anything you still need assistance with, please feel free to contact Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
perfect in every aspect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect in every aspect, the size, the functionality, the features
I would recommend this to a friendWarranty Replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, recent update caused it to reset periodically. Sch’d a replacement with warranty and for second time, we moved things around to fit earliest schedule and after window passed called for update only to be told, ooops not coming today, we will reschedule and get back to you.
I would recommend this to a friendBrand response from Samsung
Posted .RnD09,
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Great picture, terrible reliability.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way the TV looks and especially the anti-glare screen. However, the TV glitches at least 2-3 times per week. We have to unplug the TV to “reboot”. We’ve had the tv less than a month. We will be reaching out to Samsung warranty. Not sure what to expect there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CoryK,
We appreciate your review of Samsung’s Frame Pro TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
no TV Ruined my Christmas Plans
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this TV, a recessed outlet and home delivery along with the installation service scheduled to be completed on 12/17/25 but then we received a message that a reschedule was necessary. I called the 800 to see what the issue was and the store did not have the tv available for delivery. We purchased this item the saturday after Thanksgiving which should be enough time for inventory to happen but I guess not. The new and earliest delivery date was scheduled for 1/2/26 but we decided to cancel the order altogether. Thank you.
I would recommend this to a friendBrand response from Samsung
Posted .ExieT,
It appears your 1-star review for the Samsung Frame Pro TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Expected More
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I constantly find myself adjusting the picture settings depending on what I’m watching—whether it’s movies, sports, or other content. It definitely feels like it was optimized more for still images than dynamic viewing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CyKi,
We appreciate your input on the picture quality of Samsung’s Frame Pro. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
Start by selecting a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Too smart for its own good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to use. Smart TVs often are too smart for ease of use. After nearly a month I’ve been unable to get it to work the way I want it to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WilliamF,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame Pro model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this TV so bad, but it’s not worth the hype. The pretty frame is an extra $300+, the pictures for the frame are an added monthly fee, AND the tv has connection issues. If it wasn’t attached to my wall I’d return it….ugh. I wouldn’t recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dj123,
We appreciate your review of Samsung’s Frame Pro TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
DO NOT BUY!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy the 2025 75” Samsung The Frame if you plan on using YouTube tv. There is a known glitch in the software. The TV buffers constantly. Incredibly annoying. Definitely regret this purchase!!!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .LeoT,
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Black Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great. Installation and geek squad were great. Unfortunately, after a few days, the screen went black and would not show a picture. Good while it lasted. Still waiting for my replacement.
I would recommend this to a friendBrand response from Samsung
Posted .ThisFoo,
We’re sorry to hear that Samsung’s Frame Pro didn’t meet your expectations. Thank you for giving us the chance to make things right - we appreciate your patience with the exchange process.
If you have any questions or need assistance with your new unit, we’re here to help – please don’t hesitate to reach out to us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Frame TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV! Love. it.....waited. a long time. for a Frame TV
I would recommend this to a friend
