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Customer Ratings & Reviews

Your price for this item is $1,645.32
The comparable value price is $2,499.99

Customer reviews

Rating 4.7 out of 5 stars with 255 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 255 reviews
  • Rated 5 out of 5 stars

    Samsung smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Samsung did it again. Only thing I would like is a different remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the best TV i've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's such good quality and the colord really pop. It make's everything look so pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I’ve had in years good clarity picture perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television! Great Picture! Easy to use remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv and service. Good packaging... could use another hdmi.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay Away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great price. That’s it. From there the Samsung machine drives the experience into the toilet. Do not buy if you have an Apple ecosystem. Not compatible with Home/Siri. SmartThings menu is a piece of junk. On the Roku I can watch some Fandango with commercials. On Samsung the same shows are but/rent only. Samsung drives content down your throat. You cannot turn the TV on and have silence. Content is there screaming. No support from Samsung. Support is designed to make their customer service team feel good (let’s call this narcissistic) and leave the customer confused and frustrated (thrown under a bus). On Apple reviews for SmartThings App they kicked me to the curb offering to help by sending me a link to their support where there is none to have.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PatrickH,

      Thanks for sharing your thoughts on Samsung's QN85D TV - we'll be sure to pass your feedback along to our teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, I’ve always had Samsung tv products and works great and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Wale Alofe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV purchased was fantastic although it has not been hanged at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Love this TV! Love this TV! Love this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with receiving the TV and awesome picture quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TV Sound Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this TV from Best Buy in late January 2025 and the sound was terrible, sounding like it was coming from inside a tin can. We called Best Buy and after much discussion, they agreed to replace the TV with another one of the same model. We received the new one on 2/8/25. Lo and behold, the sound was as bad on the new one as the old one had been. Now we called Samsung and they had us try everything they could to get improved sound. Nothing worked, so they said they would set up an in-home visit to straighten things out. To date (5/1/25) they have not called us or emailed us. Like another reviewer has said, using our Samsung soundbar is the only thing that makes this TV worth listening to. As stated before, the TV speaker sound is terrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Neo Qled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great, clear picture bright colors and tons of settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture... I love this tv... really happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung rocks!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a great picture and sound , no sound bar is needed ,also picture is good in sunlight you can still see it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love think and the quality of the picture. We have the tv next to a window and always had a glare with our previous tv. There is no glare and the picture is picture perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra QLED Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture with plenty og brightness (I had to turn mine down for comfort in a darker room). The sound quality and UI navigation are also excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv quality is fantastic. Picture visibility, color, and overall unlimited options to adjust. Its a great option for a television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great colors and good quality. Also has quick internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLED 85N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. I would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, just overwhelming when looking for show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is fine, picture is amazing. The screens are overcrowded with choices, hard to find what I’m looking for. Remote is tiny, easy to misplace, but we are adapting.

    I would recommend this to a friend
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