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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 204 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 85” Class DU8000 Series Crystal UHD Smart Tizen TV (2024) highly for its exceptional picture quality, ease of use, and sleek design. Many appreciate the value for the price and the convenient smart features, which offer smooth operation and easy access to streaming apps. The large screen size is also frequently praised. While some aspects like setup are noted as easy, there are no significant negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 204 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my new TV! My old one died, but getting this better one was only $167 because of my Best Buy membership. Sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv size big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv great for my loving room quality have nuce brightness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worrh buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv and very smart too, I will highly recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a decent price. Adjustable wall mount is a MUST as the tv is quite heavy so you can easily plug in your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take the plunge, you won't regret it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good TV. If you're looking for a large TV to mount. This was one of the easiest TVs I've ever set up. Picture clarity is amazing and love that it is a smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly how I want is a perfect TV we are so happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During dark scenes or black screens the lighting is very spotty. Went back to Best Buy and showed them this picture because I believed this was damage to the screen and they claim that's just how these tvs are. The lower end bigger screen size TVs have a hard time with lighting apparently. Now I'm waiting on a new tv for almost double the price of this one. Very annoying. If these TVs have such a hard time lighting the bigger screens maybe they shouldn't make them in these bigger sizes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ClaytonJ,

      We appreciate your feedback and are sorry that you were not satisfied with your purchase. Please know we are always available and happy to assist you with making adjustments to your settings, which may have resolved the issues you mentioned during dark scenes.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Samsung 85” Class DU8000 Series Crystal UHD Smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 85” DU8000 Series is an amazing TV that delivers a truly immersive viewing experience. It has everything you’d want in a top-tier TV—crystal-clear picture quality, smart features, and a sleek design. Picture Quality The 4K UHD resolution and Crystal Processor technology really stand out. The colors are vivid, the contrast is sharp, and the level of detail is incredible. Watching movies or streaming shows feels like being at the theater. The massive 85-inch screen makes it perfect for large living rooms or home theaters. Smart Features The Tizen platform makes it super easy to access all your favorite streaming apps like Netflix and Disney+. Plus, the built-in voice assistants (Alexa and Google Assistant) make controlling the TV completely hassle-free. I also loved the Multi-View feature that lets you watch TV and mirror your phone on the same screen—it’s perfect for multitasking. Design This TV looks as good as it performs. It has a sleek, modern design with ultra-thin bezels that make it a beautiful addition to any room. Despite its large size, it’s lightweight and easy to mount on the wall. Sound The audio is impressive, especially with the Object Tracking Sound Lite feature that makes the sound feel like it’s moving with the action on the screen. While the built-in speakers are great, adding a soundbar would take the experience to another level. Is It Worth It? Absolutely. For its size and features, the DU8000 is worth every penny. It offers high-end performance at a price that’s reasonable compared to similar models, and Samsung’s reliability is a huge plus. Final Thoughts If you’re looking for a large, feature-packed TV that delivers on picture quality, sound, and design, the Samsung 85” DU8000 Series is a fantastic choice. It’s perfect for movies, gaming, and family entertainment. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 4 out of 5 stars

    85" crystal uhd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased and I have to say, I'm thoroughly impressed. The picture quality is absolutely stunning, with vibrant colors and sharp details that make every scene come to life. The 4K resolution is a game-changer, especially when watching movies or playing games. The sound is rich and clear, and I didn’t need to buy external speakers, which is a huge plus. The setup was incredibly easy, with a user-friendly interface that made connecting my streaming services a breeze. I also love the sleek, modern design—it fits perfectly into my living room without feeling bulky. The smart features are intuitive, with fast response times and seamless navigation. It even has voice control, which makes it convenient to adjust settings or search for content without touching the remote. Overall, I highly recommend this TV to anyone looking for top-notch picture quality, great sound, and a seamless smart experience. It’s definitely an upgrade worth making!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Very satisfied with this purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product exceeded my expectations. It arrived well-packaged, in perfect condition, and the quality is excellent. It’s easy to use, thoughtfully designed, and works just as described. Shipping was fast, and customer service was responsive and helpful. Overall, this is a great value for the price—I’m very happy with my purchase and would definitely recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Samsung TV and I’m seriously impressed. The picture quality is crystal clear, the colors pop, and it's perfect for movies and gaming. The smart features work smoothly, and connecting my apps was easy. The sound is pretty good too, even without a soundbar. Highly recommend this TV for anyone wanting a premium experience at home."

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Size

    Rated 5 out of 5 stars

    Great Samsung value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Good picture and sound and perfect size for tv room. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Good TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV for the price. I checked other TVs at local BB. I can definitely feel difference if I watch high-end OLED TV. However, I don't feel very different between this and QLED TVs. This TV performs great with decent slim look. It has enough brightness under direct sunlight. Also I like the screen that doesn't reflect so much. The only downside is a speaker, but I didn't expect the sound quality will be great from this thin TV. Overall, I really like this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    Great tv!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the size and picture of this tv, install was easy and now me and my family enjoy this to the max!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    85 samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality!! Love the size and picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV picture is great and sound quality is fantastic as well. This is everything i wanted and more. This was a great purchse and the price was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice i give 5 star this is high level quality And high level sound bar this is very big

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for Christmas best gift ever she said, love samsung, great quality and size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. The picture is perfect. The sound is perfect. It has tons of great features. It was such a great price too. I did my research beforehand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv I love it and all its features, the picture is great, and the smart things app just makes it better to have control of your other Samsung appliances

    I would recommend this to a friend