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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 357 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the 85” Class QN85B Neo QLED 4K Smart Tizen TV for its exceptional picture quality, with many praising its clarity and vibrant colors. The large screen size and smart features also impress users, while the easy setup process is appreciated. However, some customers have concerns about the weight of the TV and find the remote control to be unintuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 357 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality excellent and it fits my space perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv size
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Samsung TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our tv when we move into a house. We love our Samsung tvs, we tried a LG and it wasn’t impressive. The tv size is amazing, it’s like watching a movie theater at home and gaming has been fun, the only thing we don’t like is the solar remote, wish Samsung had kept battery operated remote control instead.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sleek TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is an overall go-to for sports, games, and movies. Now the movies could look a bit better but you are paying half the price for a good-tier TV so it's not much of a big deal. Kids love to use the integrated Xbox pass and yes it works well, probably would work even better with a wire connection but over Wi-Fi, it works flawlessly for us. Make sure to ask your Geek Squad tech exactly where it would look good or if they recommend mounting it and how far you need to be to get the best bang for your buck. I'm name-dropping my tech store# 1473 (Nathan) this guy had so many recommendations on sound bars and Tv's I felt like I was looking at the online website lol. This TV is 8.9/10 use it for everyday living room watching from youtube to Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best TV ever. It had a great picture, great sound and minimal glare.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Switched to this tv after my sony 85 inch died after almost 4 years. Giving Samsung a try after being let down by Sony. This tv is a great value and outstanding features. It has a great picture quality and excellent dark room performance. I am more than pleased . I paired it with the the wireless Samsung 5.1 dolby atmos sound bar with satellite speakers and its like having my own little movie theater at home. With the outstanding picture and sound when I rewatch movies its so detailed and clear it feels like I am watching them for the first time. If I could give this TV 6 stars I would.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, easy set-up,love the remote can talk to it making things easier to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My largest TV yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as it was on sale and needed a large tv for my new house. The Samsung’s were on sale and I hit the trigger for the Qn85B. I would have paid a couple hundred more in the 90B, but I felt this was a good deal from the original MSRP. I did use the extra cash and swung for a Samsung sound bar. Have been happy and even got the Samsung camera for video conferencing in the TV. Screen is bright and crisp, however the 85” uses the old tech of a VA panel and nothing better as an ISP display. But I’m happy, nonetheless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85 Class QN85B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my eyes on this TV for a while and finally brought it home and it has not disappointed. The sound and picture quality has improved compared to an 85 in in the similar price range I bought 2 years ago. For anyone planning to NOT wall-mount the TV and sound bar, note that the TV base has been changed compared to models 2 years ago so the dimensions are different and you should figure out carefully where to put your sound bar relative to the TV and what TV table to get.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Great picture & sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture & sound. No glare front of many large windows. Love my TV and highly recommended this TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to use and great for gaming. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 5 out of 5 stars

    Great Picture, great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me, it's hard to have a constructive review after owning a product like this for only a few weeks but here goes. We owned a 55-inch LED we bought when they first came out, but my wife wanted a new TV. I did a lot of research before we went to Best Buys to see firsthand what was offered. So much to choose from but the Neo QLED impressed the most. The picture quality is amazing even though we only watch using an antenna or streaming. The resolution, while it may be close to what our old TV was, seems so much better. With a picture this large the faces almost appear to be three dimensional. Our old TV wasn't a smart TV so to stream we needed to add a Nvidia Shield and the speakers were subpar so we had to add a soundbar. Don't need either for this TV. Love the smart feature including Alexa. Sound is pretty good, maybe the worst feature of the TV but as good as the soundbar we had on the other TV. From what I read I should play with the sound settings to see what works best for us. As of now, I give this 5 stars, Love the TV

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love our new TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for good price. We love it to this point. Vibrant colors and great size, great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing pictures.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the quality of the picture. Easy set up amf look amazing when you wall mount it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. I've had it for awhile now and cannot say how much I love the picture. Sports are an absolute blast to watch along with movies. Go with the sound bar if you can. It syncs with the TV and blows you away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic color clear picture low profile, framing easy installation easy to use remote control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Sound is good . Easy set up picture is very clear. Is just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QN85b 75 inch 4k Tizen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect TV for home entertainment for movie gaming buffering Etc

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great viewing pleasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have with this tv is the weight. Its an awesome picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 85” tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The picture quality is amazing. Love how user friendly it is

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amaya

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. Very user friendly and light weight

    I would recommend this to a friend
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