Customer Ratings & Reviews
- Model:
- QN85QN95BAFXZA
- SKU:
- 6504995
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 85" Class QN95B Neo QLED 4K Smart TV's picture quality as amazing, with its large screen providing an immersive viewing experience. While some users have concerns about the reliability of the TV, many are pleased with the anti-glare feature and find the price to be reasonable.
This summary was generated by AI based on customer reviews.
One connect box issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is beautiful. Fantastic picturw quality, really bright and deep blacks. Minimal blooming (but there is still blooming). The one thing holding me back is the one connect box. The TV frequently refuses to turn on. I constantly have to unplug the TV and plug it back in gor it to turn on. Extremely disappointing. Sending it back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dashby,
I'm sorry to hear of the issues you're experiencing with your QN95B TV's One Connect Box. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We hope to hear from you!
~ Samsung Specialist
Don’t buy an open box item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box item and it was more damaged that described.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed for the money and the hype from the Best Buy team.
No, I would not recommend this to a friendBrand response from Samsung
Posted .monte,
Thank you for your review. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Piece of junk, Avoid at all Costs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been an absolute disaster. It frequently will not power on, and has to be unplugged for it to come on. Samsung replaced the motherboard in the back of the TV but that didn’t solve the problem. After power cycling it, it doesn’t want to play through my Bose Soundbar. I really wish I had not bought this TV. Avoid.
No, I would not recommend this to a friendBrand response from Samsung
Posted .tchester1108,
It’s unfortunate to hear of your experience with Samsung’s QN95B TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN85QN95BAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Best tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is amazing the picture is a dream. super clear image and very good quality feels like you are in the cinema
I would recommend this to a friend Lasted 2 years. Now I have to buy a new TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this TV...until the panel went out after only owning it for a little over 2 years. I expect a TV to last when I pay over $3K for it. Absolutely ridiculous that Samsung will do nothing about it and I have no option other than buying a brand new TV. Best Buy tech came out 3 times to finally diagnose that the panel needed to be replaced for $2k...no thank you. Extremely disappointed in Samsung.
No, I would not recommend this to a friendThis is what a review doesn’t look like.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m refuse to type an actual review, this is stupid.
I would recommend this to a friend