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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 270 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality of the 85” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025). Many comments praise the crisp, clear images and excellent picture quality. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 270 reviews
  • Rated 5 out of 5 stars

    Samsung 85 TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving two damaged tvs initially once the 3rd came i was/am extremely impressed by the tv for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp 75”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio excellent. Visual sharp. Couldn’t have purchased anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy was a Samsung Crystal TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Crystal, i own two now and i really loved the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85in TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! Amazing customer service they sped up my order and got me out of the door in 20mins!! I love this store!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 85”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Picture quality is great. Can download apps to play games as a family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    couldn't be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my tv! truly have nothing negative to say. would buy again for every room in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV.... It was an excellent purchase, now we can watch movies as a family. Very satisfied with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Quick delivery and the Geek squad was great with mounting and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv great Quality works perfectly I will recommend it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 85 inches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has good resolution, it looks clear and I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery …………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. Highly recommended and excellent quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    85 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as far large televisions are concerned. Picture quality is not that great. For the price is good for what I actually got

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JuanM,

      We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a line in it but Best Buy replaced it. Otherwise it looks great. Easy to work with

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor led screen with uneven backlighting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes for this tv. Unfortunately it had severe uneven backlighting, dim corners, and a row of dead pixels. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Robert,

      I'm very sorry to hear about your experience receiving a TV with panel issues. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 85-inch TV has exceeded all my expectations. The picture quality is stunning—crystal-clear 4K resolution, vibrant colors, and deep contrast that make movies and sports look incredibly lifelike. The sound is surprisingly rich for a TV this slim, and the smart features work flawlessly, with apps loading fast and the interface feeling smooth and modern. The size truly transforms the living room into a home theater. Overall, it’s an outstanding purchase and absolutely worth the investment.”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was actually an exchange of the 2024 Samsung TV that stopped working. We replaced it with the Samsung 2025 version. We are happy with the purchase, the TV shows clear and has good sound. The buttons and menu are easy to navigate. It is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped around at different locations and looked at probably 100 tvs and this one really caught our attention for both price and quality. Weve had it installed about 3 weeks now and absolutely love it and are very happy with our decision to go with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Samsung 85" television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a great quality picture. The color, sound and brightness were great. The television is easy to operate. Customer service at the store and delivery were great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the crystal clear picture on this tv. I feel like I am at the stadium when watching football. It has vibrant colors and beautiful sound. I did add my sound bar when looking at action movies.

    I would recommend this to a friend
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