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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 187 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality of the 85” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025). Many comments praise the crisp, clear images and excellent picture quality. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 187 reviews
  • Rated 5 out of 5 stars

    Samsung 85"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving our 85 samsung, color, brightness, big lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have only used samsung tv’s and never had any issues with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch tv uhd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item so far for a fair price good quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Had a LG before and wanted to try something different. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture quality and pairs perfectly with Samsung Soundbar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price can’t complain, you get good quality and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the quality of the TV! And the pricing was great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wron

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality easy to setup very clear no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG was cheaper for a bigger size. Otherwise tv is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arif Mohamed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv I will buy it again Picture quality nice. Sound is perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the size and price. Picture is good without any special features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inches tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase so happy to have it and good view

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the guys that did the set up was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, got better once I discovered I can play games on the rv without using a console.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered damaged and Best Buy cannot deliver a replacement for 2 weeks .not very pleased with the customer service level for replacement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JeffreyL,

      We appreciate your review and patience while awaiting your replacement TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Remote is small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV but if you have bigger hands the remote is tiny...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Some issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 3 months at rhe time of this review Price is good for an 85" Samsung TV but unfortunately there are some issues one is that sometimes (almost every time) when tv is turned on i got an ERROR message TV is not connected to the internet i have a very fast and reliable Internet connection and all tje other tvs are working fine no problems Second issue is the tv sometimes is very slow in the main menu I don't recommend it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JorgeG,

      Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:

      Signal & Setup Tips:
      1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
      2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
      Power Cycle Devices:
      3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
      Connection Type:
      4. Evaluate your connection method –
      o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
      o For a more stable connection, we strongly recommend using a wired Ethernet cable.
      o If already using Ethernet, verify the cable is working by testing it with another device.
      Run Built-In Diagnostic Tools:
      5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
      6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
      Last Resort:
      7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.

      If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For and 85 it blurs in motion it defeats the reason i got it, not to happy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertB,

      Thank you for your feedback on the Samsung U8000F TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.

      Go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, and review these key settings:

      Picture Clarity Settings
      • Off: Disables all motion enhancement
      • Auto: Automatically adjusts motion clarity based on content
      • Custom: Enables manual control of:
      o Judder Reduction: Smooths motion in film-based content
      o LED Clear Motion: Increases sharpness during fast movement
      o Noise Reduction: Helps reduce distortion in lower-quality sources

      Additional Picture Controls
      • Brightness – Adjust overall image brightness
      • Contrast – Controls the difference between light and dark areas
      • Sharpness – Enhances the definition of object edges
      • Color – Adjusts color intensity for more natural or vivid tones

      We hope these settings help improve your viewing experience, especially with fast-moving content. If you'd like further assistance, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok picture picture. The remote feels like it wont last long. The hdmi ports are right inline with the mounting bracket which makes zero sense. The power cable inlet was pushed in farther then it should be. Very disappointing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi user332497,

      To better assist you, please contact us at 1-800-SAMSUNG (8AM – 12AM EST daily) or LiveChat with an agent through the ‘Support’ section on our website.

      ~ Samsung Advisor Samsung