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Customer reviews

Rating 4.7 out of 5 stars with 160 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 160 reviews
  • Rated 3 out of 5 stars

    Poor Lip Syncing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound. However, it causes lip syncing problems, even though I use a HDMI cable. I'm always adjusting the sound I would recommend this for the quality of the sound

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RonA,

      We appreciate you taking a moment to review the HW-B550F Samsung Soundbar. We value your feedback and will share it with our teams.

      If the video on the TV and audio from the soundbar are not synchronized, press the SOUND CONTROL button on the soundbar remote until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.

      You can also try the below to minimize the delay:
      1) Connect the source directly to the Soundbar’s HDMI input, then connect the Soundbar to the HDMI ARC input on the TV.
      2) On the TV, set the Sound Delay level to 0. Home > Settings > Sound > Expert Settings > Digital Output Audio Delay: “0”
      3) Change the audio format to PCM on both the source device and the TV.

      I hope the above helps to solve your issue. If you need further help, please reach out to Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Nice budget soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, Great sound and bass. Fills my front room .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. Much better than the Hisense TV speaker. Easy to hook up and get going. Worked with my uerniversial remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, high quality! Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy hooking up to the TV. Sound quality is excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Commentary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality very enjoyable, my wife loves it thanks

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TimothyC,

      Thank you for purchasing the Samsung HW-B550F and for your review. I am glad to hear that you are happy with the performance of your new soundbar.

      If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.

      Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

      ~Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    New speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my old one and voice clarity is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Recommend this soundar! Fills the room for a theater type experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value purchase. Easy to install. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid option more bass than late 90s. Yeah more letters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to log back into my ps + account easily, all my old games still in there!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... just what I needed. It puts it the best sound with no lagging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend, movie theater at home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loveeeessss this sound bar… he’s been watching all of his favorite shows and we try to do movie night twice a month (going through the marvel series) as a family so this item has enhanced how we do that…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preforms just as it said it would. Is excellent paired with the tv we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound bar! Great speakers and subwoofer for more bass

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome tv!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Made my dads Christmas. Awesome quality !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add On To TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again Very Satisfied, Better Than What I Expected With The Product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung sound bar HW-B550 w/Sub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung ,Good name brand product line . Lives up to its name / reputation . Good products , ease of use ,good price point .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! We enjoy every night with family. It worth!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our entertainment center. Great value for the price!

    I would recommend this to a friend
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