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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 293 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 293 reviews
  • Rated 5 out of 5 stars

    Microover

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very product and easy to setup you can monitor with your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, 2 brightness settings on the under hood light and 4 fan speed settings. Love how clean the display is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microwave over the stove.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend its great Microwav, fan is strong and it also has light s

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Sold Me a Damaged Product and Refused to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even One star. I purchased a microwave from Best Buy, and it arrived with a huge dent. When I contacted customer service, I was shocked to find out they refused to accept a return or offer a proper resolution. This is completely unacceptable for a product that was clearly damaged before or during delivery. I expected better quality control and customer service from a major retailer. Very disappointed and will think twice before shopping here again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 1 out of 5 stars

    Not the Best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 months, the Samsung microwave stopped heating. Not a good product. They should stick to tvs. It took them to replace 4 major parts including mother board to get it working. Now, I’ve got to get an installer to put to back up and the 1 year warranty is still ticking from the date of purchase and not from the time of repair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Your store is garbage pay your employees more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already reviewed this item twice I don't know why you keep sending me emails I will never shop at your store again you are a horrible customer service experience you charged way more money than the manufacturer charged us to get the same appliances here and you broke our appliances quit contacting me you pieces of garbage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Design, Overall performance, Size

    Rated 5 out of 5 stars

    Samsung Bespoke Microwave - Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Bespoke Microwave, it is large and gives my kitchen an elegant look. No buttons or handle makes it look sleek with clean lines. I've had it for a few weeks and so far works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Samsung microwave from Best buy. It's an over-the-range microwave. Front controls. No handle to deal with. Opens from the side works great. Works on Wi-Fi. It's compatible with my Samsung range. The look is awesome! It works great! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Go micro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave I have owned. It looks great works excellent and is easy to clean. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Highly recommend this microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave oven is updated, roomy, and functions very well. We re very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Sleek Design with intelligent functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Samsung Bespoke series range microwave oven 2 weeks ago. It looks elegant and all functions are easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Features

    Rated 5 out of 5 stars

    Very pretty and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave, the features work very well and is very aesthetically pleasing. I like the glass, makes it easier to clean and maintain. I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance, Size

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size microwave love all the amenities of it and looks nice in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love the size.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had removed my over the range microwave many years ago to add a range hood. That left me with a 1.3 cubic foot countertop microwave. It was never big enough. I changed all my appliances to white glass so the stainless steel vent hood had to go. The size of this microwave is just about as big as they come. I’ve only used it a few times but it does what it’s supposed to. My countertop microwave always flashes 12:00 because of regular power outages. With this new one, I couldn’t figure out how to even set the clock. It has a WiFi function but I didn’t feel I needed it. I went online and found that if it’s connected to WiFi, the clock is always on the right time. One more problem solved by buying new. I wish it had more white glass on the front but I understand you do need to see inside when it’s running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works really well. Has multiple features. You can connect this to the Smart app if you have other Samsung products. Best to pay for the installment of the microwave. Definitely need to measure before purchasing too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A lot of cooking options

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great with so many functions I am basically cooking everything in there now!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great smart microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great. It is easy to use and cooks perfectly. Compared to the one we replaced, this item is a 10. It is a very sleek and stylish item as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent Quality and Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. It performs well, looks great, and was easy to use right out of the box. Good quality and great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features, Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, and I love all the features. Clean and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent this item is pretty functional, modern, and decorative put Ours kitchen in another level

    I would recommend this to a friend
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