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Customer Ratings & Reviews

$399.12
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Comp. Value: $449.99

Customer reviews

Rating 4.6 out of 5 stars with 286 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 286 reviews
  • Rated 3 out of 5 stars

    Good features, but the unlit keypad is a dealbreak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay microwave, and I appreciate the phone notifications, though the app controls aren't actually that helpful. However, there is a huge design flaw that I can't overlook: the keypad is not backlit. At this price point, I absolutely expected it to be. It is essentially unusable without turning on another light source, and trying to use it by feel is a mess. I want to like this machine, but this issue is frustrating enough that I'm already looking for a replacement, even though this one is less than 3 months old.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Frank P,

      We truly understand how disappointing it must feel to invest in a new microwave and find that keypad visibility affects your overall experience.

      Currently, Samsung microwave models do not feature backlit keypads. For safe and accurate operation, we recommend using the appliance in a well-lit room, as it is not ideal to operate the microwave without adequate lighting.

      We genuinely value you taking the time to let us know how this design choice impacts everyday use. Feedback like yours plays an important role in how we evaluate future product improvements, and we appreciate you giving us the opportunity to hear your perspective.

      If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1152102408 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very plased with our new micrwave by samsung looks great and very easy to operate easy clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! We had a kitchen aid and hated it! Definitely recommend this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, it looks sleek And works great. No issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use microwave. Nice look and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this new Samsung microwave - it was an upgrade from a stainless steel model and we couldn't be happier with the decision to go with Black Matte Steel. And, we're very happy that the vent button is no longer next to the handle/opener. It looks really nice above our new Samsung gas range (also in Matte Black Steel).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had removed my over the range microwave many years ago to add a range hood. That left me with a 1.3 cubic foot countertop microwave. It was never big enough. I changed all my appliances to white glass so the stainless steel vent hood had to go. The size of this microwave is just about as big as they come. I’ve only used it a few times but it does what it’s supposed to. My countertop microwave always flashes 12:00 because of regular power outages. With this new one, I couldn’t figure out how to even set the clock. It has a WiFi function but I didn’t feel I needed it. I went online and found that if it’s connected to WiFi, the clock is always on the right time. One more problem solved by buying new. I wish it had more white glass on the front but I understand you do need to see inside when it’s running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New microwave is great! What we expected. Hopefully this one holds up better than the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave easy to install very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design with a great amount of functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good microwave. I like that it is light touch so u dont have the press the button hard. It looks very chic in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head of the department

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have this in my kitchen and looks very nice with other appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great appliance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Nice design. Cooks food fast. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and has great features. Hood does not get heat out to good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only downside is no internal light.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave seems okay, but it is a little confusing to work with at first. It looks sleek and nice, so I will give it that. The only downside I don't like is that there is no internal light at all. You have zero ability to see what you're cooking or boiling in order to monitor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the microwave it’s been the best purchase I have ever done. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Microwave Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great. Sleep design and awesome features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity with very nice design and touch screen is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New generation Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung product and Stephanie worth the purchase and the Wi-Fi makes it even more accessible to my phone I would definitely suggested anybody looking for a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart connected, fancy microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave because of many things. Amazing design, very modern like design. Smart device, it is a part of samsung's ecosystem software with SmartThings so i love being notified when my food is done or being able to control it via the app.

    I would recommend this to a friend
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