Customer Ratings & Reviews
- Model:
- RF23DB960012AA
- SKU:
- 6571683
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center highly, praising its overall performance, sleek design, and convenient beverage center. Many appreciate the ample storage capacity and the refrigerator's ability to fit well in their kitchens despite its size. The flexible storage options are frequently highlighted as a positive feature. The refrigerator's aesthetic appeal is also a recurring theme in positive customer feedback.
This summary was generated by AI based on customer reviews.
But the full size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to small. Ehen you pit stuff on the 1st shelf the drawers wont open.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have the best experience with your fridge, CarrieB. Let us help you out.
To maximize the shelves of your fridge, please click the link and hyperlinks for tips.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147663652, to help our team pull up your information when you message us.
Have a great day.
-John
I wish I knew this before buying a Samsung, never.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy a Samsung appliance again. my Door Flex refrigerator icemaker failed and kept trying to fill the ice tray, it ruined my hardwood floors. Samsung send me an email saying they would cover it, however I have been bounced around from representative to representative, i have spent countless hours 2 to 3 times per week June 19, 2024, it is now Sept 3rd. Little to no communication from Samsung Fire and Marine Insurance from both my representative and her manager. When I call samsung they say that they can not communicate with this department directly, this is the specialty department that handles large claims, mine is about $13K. I keep asking for a supervisor and they always escalate and give it high priority and they promise to get back to me in "24-48 hours" which at this point is meaningless as nobody calls me or reaches out My next step is to call the department of insurance and to post a bad review daily, until my claim is resolved starting today! On a side note: when the repair person showed up I was under the impression he was going to do a diagnostic but he just smiled and said he already knew what was wrong with it and already had the part in hand. He said this is the part that always fails. fixed it about 30 minutes Almost forgot the refrigerator itself is decent , They did have to come out when I first bought it because of a door alignment issue. I do hate that the doors are so light that if you don't push them, they won't close, so we are constantly having to close them after the fact when the alarm starts chirping and yes I used my high precision level to check the angle as recomended by Samsung...I can't believe my Ferrari 458 Spider has been more reliable than my Samsung Fridge
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Carlos,
We want to let you know that we hear your concern and see your point about the experience you had with the refrigerator. Your satisfaction with the product is our prime goal.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147499592, which will help our team pull up your information.
^Rainly
Great fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using this refrigerator for almost a month and love it! Especially loving the beverage station and the French door freezer!
I would recommend this to a friendNeed to reduce height to 72" PLEASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator with great features and build quality. But they REALLY need to reduce the height to 72". Almost all modern home cabinets are built to 72" height.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JasonBB,
Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
