Customer Ratings & Reviews

Works great, love the pitcher in the door and the ice maker and its options. Very convenient

I bought this fridge in 2024. Overall, I’m pleased with its functionality. I love the beverage center, the ice trays and the overall storage. The only reason this Review gets four stars is it is a nightmare to replace the water filter. Replacing the water filter is accompanied by heavy leakage into the middle drawer of the fridge, which ultimately spills out to my wooden floor. This is a known problem. I wish Samsung would make it more simpler to install the water filter. You also have to fight against the water pressure in order to install the filter. Bad user experience.

Nice looking, fits quite well with our kitchen cabinets. Awesome features. I provided a different experience compared to standard fridge from Samsung and other brands.

Looks good, works as it should, I like it. Fridge came with a bent left side leg so it tips to the left, Called Best Buy support and there is a new fridge coming on 1/17 to replace the damaged one. Thank you Best Buy for the great customer service.

I love the sleek modern look. No door handles. Hidden water center and ice maker. Samsung never disappoints.

Love the dual ice maker, the clean lines, its quiet, was a great purchase!

I love my new fridge. It's sleek, stylish, well designed and works well so far (1 mth).

I love this monster of a fridge. It is huge (29cf) and I imposing. The beverage door is my favorite part of it for my wife but I like the 2 bin ice maker that makes large and small cubes. The flexible drawer is really cool but we haven't tried all its features yet. I just realized that there is a Wi-Fi feature but have not got into that either. It's like a giant toy that will hold all the food, fresh and frozen, that I will ever need it to. Buying out was handled smoothly by Best Buy staff and the price was high but fair for all this beauty can do.

I wanted this refrigerator so much that I tore out a cabinet to make it fit! Now that I've had it for several weeks, here are my pros and cons-which could definitely differ from others. Pros: 1. Still love the extra door that opens to allow quick access to drinks, and the option to get a quick glass of water or use the pitcher. 2. I like the smooth exterior with ice and water inside, and while some smudges do show, really very little compared to other surfaces, and those easily wipe off. 3. There is a whole lot of refrigerator space, and it goes deep - so much so that I felt the need to buy clear containers I could pull out to access everything. 4. I was indifferent to the whole Smart aspect until I used it! Very convenient to be able to change settings on my phone. 5. I love the black stainless steel, and for those wanting multiple color options, this is a good refrigerator choice. Cons: 1. There is so much refrigerator space - especially with the flex drawer, that you have less freezer space, especially with the two different types of ice. You will have loads of ice, but I really like a lot of freezer space and this has been a minor annoyance for me. 2. Because of the thickness of the doors and how wide they swing, it definitely took up more width to open them than the same side-by-side I had prior, hence having to take out a cabinet! 3. You can only store can-sized sodas in the handy section mentioned above, so that limits what you can have quick access to. Overall, I do like how this looks and many things about it, which is why I picked it to begin with. If it had more freezer space I would have loved it as much as I had wanted to, which was really just a misjudgment on my part!

This refrigerator was a recommendation from the representative we were working that day. We described our kitchen, other appliances, and what we wanted. We really like this fridge. The ability to use the lower section as either a freezer or a fridge is very handy. The outer water compartment is user friendly and a wonderful way to get a drink without having to go into the fridge. The ability to have more than 1 type of ice cube at the same time is great for different types of drinks. We are pleased with our purchase.

A lot of nice, easily accessible storage. The flex drawer is a great touch - we are using it for cheese and meats. We got the clementine glass finish, and it looks like a decorative modern cabinet in our home rather than a typical bulky refrigerator. Also runs quietly. Sitting about 10 feet away from it and can just make out the hum of it softly working away.

We bought this fridge at a great price for a house we just bought and don't have any hard complaints. Toke a hot minute to get it set up through the Smart Things app that Samsung has but finally got it linked. The door sensor comes in handy when I forget to close the doors. I did think I had a problem with the freezer making ice. But just turns out I needed to pull the ice forward for the fridge to not think the bins were full. The fridge is only like 3 months old and promise to update if my opinion changes but for now it's a good buy. I did make sure to spend the extra $500 for the geek squad protection to give me some peace of mind should I need it.

My family loves the new fridge design. The auto fill pitcher and ease of access are great. The flex drawer is a huge it. We are choosing this to be a beverage draw which allows more room in the fridge for food. Also, you don’t have to search through the fridge to find a soda or water.

This is a great refrigerator. It has plenty of space and the additional drawer helps segregate items. I especially like the access to the drink trays and the coldcwater pitcher. My chidren love the two different sizes of ice.

I absolutely love this fridge! So sleek and modern with several next level features. The beverage center and beverage drawer are the key selling features.

After having for a few months now, I can say this is an amazing fridge for the price! Easy to set up, tons of room, multiple ice types and it looks way more expensive than it is. Would buy again.

It fits perfectly into its place in the kitchen. It looks stylish and modern. We are very pleased with its cooling and quietness.

We’ve had the Samsung Bespoke fridge for about 6 months now. I absolutely love it. Zero complaints. Two sizes of ice is so nice for different drinks.

Very nicely designed fridge - beyond my expectations. Love lovE the beverage center and the location of the ice maker with two ice cube sizes. Also, this fridge upgraded the look of my kitchen.

Well, I have only had the item for a couple days but this is an awesome fridge. The instructions that come with it are not too good and you have to go online to see the full set of instructions. You need to use the SmartThings app to adjust settings, turn on ice maker, and turn on the pitcher full up and everything else. Overall, I am really liking it and there is plenty of space for food. I love the auto fill pitcher.