The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Beautiful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent- so much space- the color- and most important esthetic
This reviewer received promo considerations or sweepstakes entry for writing a review.
Saw this in store and fell in love with it. It’s very spacious, has a middle drawer that you can choose the temperature setting to store whatever you’d like and also makes two different sizes of I’ve which I thought was a nice feature. I also love the beverage center.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the extra space we now have, especially in the freezer and the "4th" door. The beverage center is awesome and we use the infused water in the pitcher all of the time. The style of no handles allows for a much bigger fridge without jutting out into the kitchen too far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Zero issues since the installation and everything works as advertised. Very easy cleanup and definitely less fingerprints than previous fridge. Wife loves the beverage center.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great, spacious fridge with a nice middle drawer for veggies. The drawer is also great for easy access to snacks for little ones that can’t reach into the fridge.
My only complaints are the water filter is awkward and when I changed mine, it leaks for a bit then stops and the ice maker. The ice maker is located in the freezer drawer which needs to be pulled open to access. There’s a weird cover over it and another drawer for the scoop. It’s cumbersome and silly. I’d prefer it be located in the beverage center, which is great by the way. The only odd thing about the beverage center is that the water isn’t cooled except in the pitcher (which is limited).
Great fridge with customizable doors.
It connects to an app so you know if the doors are left open.
We are glad to receive your honest feedback about the design of the Samsung refrigerator. Let us help you with the water filter.
Please see the link below about the steps to properly install the water filter. Kindly watch the video and click the embedded words inside the article. https://www.samsung.com/us/support/answer/ANS00060149/
In addition to the link above, you can check the link below if the refrigerator's water filter is leaking. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love love my new fridge! Would have given a 5 star rating except my battle with finger prints is annoying. You can choose different color panels however to cure the print battle.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the fridge itself is great, Best Buy's delivery service was anything but. The first fridge arrived with significant dents and an improperly installed door. Trying to get through to customer service to replace it was a labyrinthian nightmare. When a replacement did arrive, it also had a dent in it and I settled for a gift card to deal with it.
If you like this fridge (and you should), buy it somewhere else.
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Pros mentioned:
Beverage center
Rated 4 out of 5 stars
Best refrigerator I have had to date.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was shopping to replace an LG that died. I looked at other brands and models but the salesman at pointed out the beverage station I love drinking a lot of water and infusing the water with fruit infuser. I like how the water spout is on the inside of the door. This is the first fridge I have that doest spill water or ice on the floor. the middle drawer can be fidge or freezer so nice.