Main Content

Customer Ratings & Reviews

$2,049.00
Save $1,010.99
The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1975 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,975 reviews
  • Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- so much space- the color- and most important esthetic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gemstones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of refrigerators in my whole life. Highly appreciated and recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Excellent refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this in store and fell in love with it. It’s very spacious, has a middle drawer that you can choose the temperature setting to store whatever you’d like and also makes two different sizes of I’ve which I thought was a nice feature. I also love the beverage center.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this purchase!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra space we now have, especially in the freezer and the "4th" door. The beverage center is awesome and we use the infused water in the pitcher all of the time. The style of no handles allows for a much bigger fridge without jutting out into the kitchen too far.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. I love Samsung fridge! The beverage center is my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero issues since the installation and everything works as advertised. Very easy cleanup and definitely less fingerprints than previous fridge. Wife loves the beverage center.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of the ice maker

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great, spacious fridge with a nice middle drawer for veggies. The drawer is also great for easy access to snacks for little ones that can’t reach into the fridge. My only complaints are the water filter is awkward and when I changed mine, it leaks for a bit then stops and the ice maker. The ice maker is located in the freezer drawer which needs to be pulled open to access. There’s a weird cover over it and another drawer for the scoop. It’s cumbersome and silly. I’d prefer it be located in the beverage center, which is great by the way. The only odd thing about the beverage center is that the water isn’t cooled except in the pitcher (which is limited). Great fridge with customizable doors. It connects to an app so you know if the doors are left open.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We are glad to receive your honest feedback about the design of the Samsung refrigerator. Let us help you with the water filter.

      Please see the link below about the steps to properly install the water filter. Kindly watch the video and click the embedded words inside the article.
      https://www.samsung.com/us/support/answer/ANS00060149/

      In addition to the link above, you can check the link below if the refrigerator's water filter is leaking.
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146600666, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how you could customize it and has a massive capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator and easy delivery. We were able to get a fast easy delivery and pick up from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and good pricing during Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    You will not regret

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator spacious ! The ice make and hidden water dispenser the best .

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung Bespoke great fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage system in the door. Great ice two types at the same time! Love the ability to organize without having a big ice machine in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a fantastic purchase. There is an immense amount of storage, and well laid out organizational setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would marry this fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was SO worth moving our entire kitchen 3 feet for this refrigerator! Pretty sure I'm in love!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Love love love ❤️

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new fridge! Would have given a 5 star rating except my battle with finger prints is annoying. You can choose different color panels however to cure the print battle.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and all the little features! I especially love not having handles sticking out and hitting my wall lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Samsung refrigerator

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my Samsung refrigerator. It's a great choice for my kitchen. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job Best Buy Pros!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was amazining. Performing well above expectations. the price was about $400.00 less that we could find elsewhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Fridge at a Not Great Store

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the fridge itself is great, Best Buy's delivery service was anything but. The first fridge arrived with significant dents and an improperly installed door. Trying to get through to customer service to replace it was a labyrinthian nightmare. When a replacement did arrive, it also had a dent in it and I settled for a gift card to deal with it. If you like this fridge (and you should), buy it somewhere else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Beverage center

    Rated 4 out of 5 stars

    Best refrigerator I have had to date.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping to replace an LG that died. I looked at other brands and models but the salesman at pointed out the beverage station I love drinking a lot of water and infusing the water with fruit infuser. I like how the water spout is on the inside of the door. This is the first fridge I have that doest spill water or ice on the floor. the middle drawer can be fidge or freezer so nice.

    I would recommend this to a friend
Sponsored