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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1975 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,975 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very spacious! We love the beverage center.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, love the hidden water option. The middle compartment is great for the kids snacks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but sturdy???

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for 8 months and my freezer stopped cooling. Called two days ago and went through online technical support. Cooler but three days later still no ice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MsCole,

      We can imagine how disappointing it must be to have your freezer stop cooling and still not have ice even after going through initial online support, especially with a refrigerator you’ve only had for eight months. We’re here and fully willing to help you work through this so you can get your appliance functioning normally again.

      To continue troubleshooting the ice production concerns, please follow the guide below, and make sure to click on the embedded links within the article for additional support:

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Should you need further assistance, you may contact us through any of the channels below, and our team will be ready to assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548189) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Pros mentioned:
    Beverage center
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Enjoying the spacious refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice space and can organize things as we need. The water really gets cold and I love the concept of beverage center. The freezer is deep and spacious too. I have started loving the ice box concept where I do not have to periodically empty the stuck ice which I used to do earlier. The new technology are add ons. The only thing I would say it is not finger print resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and fancy. Pricy but worth my money. Extra large storage for the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator! It’s beautiful and roomy. So far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and spacious elegant looking in my kitchen I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic fridge so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales experience in the store. Delivery was smooth, product looks great, no complains at all.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, it's very modern, with this purchase I upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing. We have a family of eight and this fridge more than meets our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    super refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator and beautiful to look at. super features, like the auto refill for the pichter

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Aesthetically pleasing and plenty of storage space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung spoke 4 door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very spacious refrigerator. Very happy with the quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provides excellent service and love fridge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement of refrigerator’s 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having problems, we got our refrigerator and we were so disappointed it didn’t fit, our salesmen didn’t tell us about having zero door, so unfortunately it didn’t work. So we waited almost another month for them to bring us another refrigerator and of course it really was not the or I wanted but it was a zero door so I said ok. Well that was a quiet’ a mess the right had side of the door was off so now we are waiting for another refrigerator hopefully 3 will be the lucky number! and I have paid 1200.00 hundred dollars on my account I think you should take some money off my acct I feel this is ridiculous!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Sleek design! Love this refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek look, large capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase so far. Sleek and modern looking. Delivery was top notch, quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I am very pleased with this appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this appliance The storage capacity and Both ice cube options are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Best move we ever made, we really needed a new fr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker in the freezer drawer & the 2 different size ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love the way it is set up. Would recommend.

    I would recommend this to a friend
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