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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1975 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,975 reviews
  • Rated 5 out of 5 stars

    Loving our new Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Especially love the built in water pitcher! Love the two ice sizes, the big drawer, everything! Great features!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for a new Needed fridge was only to update the Flex drawer via the app and not in the fridge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the review of the refrigerator, MoniqueK.

      If you require additional support with the new unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Panels

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love , love our new panels! Although the delivery people were unable to help us install panel, they did show us how to do. I am disappointed that suction cups were not provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge thus far

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice cubes dispenser and tray in freezer area, makes so much more sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge but ice machine is slow and does not fill tray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke 29Cft.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator! Has all the bells and whistles we wanted in a fridge. The geek squad team who delivered and installed were knowledgeable and professional. Job well done! Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the refrigerator. The style and functionality is very impressive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excessive Frost and no ice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this fridge until the ice maker froze up and we saw a decline in the production. Now it seems the freezer strugles to maintain frost and make ice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my refrigerator purchase. I received excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the best refrigerator yet. I like the fact that it has a pitcher for water and it fils up automatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ice scooper compartments could have a better location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best Model that i get, moving ice maker to freezer , smart move to avoide the old ice makers problem.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I splurged a little for this fridge! Its beautiful. I love the internal water dispenser!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer Services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme poor delivery services. Sergio with case # 367967 They were violate our privacy by take picture and share without our consent. Moreover, he sent the delivery guys away with our refrig. while I was still talking to him. The contract support to move the old refrig and put the new one in. The delivery guys told me they are to do all those in 15 minutes. I am considering return to whole purchase for their third party poor customer services. ake picture of property our

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Lowe's Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.

      Have a great day.

      ^Joshua Samsung

  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Just meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its stylish and cool looking but other than that im not sure. This is the second one theyve delivered and it still has issues. Anytime you use the autofill pitcher the water dispenser side leaks in the door. So you have a pool of water eventually leaking down to the floor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'm very happy with my decision with best buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying from best buy is so relaxing and less stress with putting myself together. Delivery is very well organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear lines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting refrigerator, looked at many models and choose this one because on the four doors and the dual freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator and Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and features We are in love with the vibrant colors and new glass doors model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator! Best Buy took good care of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service & excellent product quality

    I would recommend this to a friend
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