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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

$2,049.00
Save $1,010.99
The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1975 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,975 reviews
  • Rated 5 out of 5 stars

    my Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice can't wait to assorted color door panels, fingerprint resistant is a great plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! The water pitcher is great to have flavored water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! It includes so many great features at a competitive price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great refrigerator, but I wished the ice maker would produce more ice. It doesn’t make 6lbs a day as states

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and beautiful refrigerator, loved the interior space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was pretty good, was pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool look and excellent refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator. So far looks clean and happy with the decision.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has given me nothing but grief from the day it was delivered. I hate it with every fiber of my being. It is without a doubt the worst refrigerator in existence. Spare yourself the headache. Don't make the mistake I made. Do not buy this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AliaL,

      We understand how you feel about your overall experience with the refrigerator. We want to speak to you directly to know further details about your feedback and to be able to provide support and see what options we can offer to help you.

      Feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1151732878) when you message us so our team can retrieve your information.

      Thank you.

      Nicole Samsung

  • Rated 4 out of 5 stars

    Good other than the ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker doesn’t seem to produce as much ice as it should, but other than that it’s been a good purcahse

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful but not practical.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Ice dispenser is messy. Fridge lower drawer is the width of the fridge, so you have to open both doors to access the drawer. On-off switch for ice maker is on the side of the ice holder on the door, so you need to remove the bucket to turn on and off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Micasio.

      Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it tells me when I accidentally leave a door open!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Incomplete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is fine. We are still waiting for the panel’s to arrive

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to follow up on the status of your panel.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Keeps food cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this fridge. It successfully refridgerates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the oce maker seems pretty slow at filling up. Other than thatwe love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. Love the options. Also love that there is no handles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dent on front door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right door arrived with a small dent and need to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, love the auto fill pitcher and the small ice cubes!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks nice, but beyond that there hasn’t been much to be excited about. The fridge arrived damaged. All the panels were dented. I do like the water pitcher feature, but the ice maker doesn’t make much ice. It’s enough to fill two cups and that’s about it. The functionality of the inside space is just ok. They put too many shelves on the doors the space between them is so narrow you can’t fit anything f in them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your purchase of the fridge, Uricka! We wish to help you in the best way possible with your refrigerator.

      To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. You'll also need to ensure your fridge is leveled and keep the doors closed when using the dispenser. Learn more from these details.

      Ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      What to check when there is no ice or not enough ice from the ice maker or dispenser:
      https://www.youtube.com/watch?v=heJu7r3JqNc

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    Bespoke Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was friendly and done a good job helping us but you could tell that appliances was not his expertise and he went out of his way to help us.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Even better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and more spacious than we realized. Cools down fast and stays colder than our previous whirlpool. The two different ice sizes are appreciated and we like that it can store a lot more ice than other refrigerators.

    I would recommend this to a friend
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