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Customer reviews

Rating 4.7 out of 5 stars with 1975 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,975 reviews
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Husband loves the pitcher in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the unique features of this refrigerator!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with our purchase and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No ice on door, but 2 sizes of cubes is kinda cool.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better deal at Best Buy. Really worth for the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Got to go !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit and had nothing but problems they had to come to our place 3 times and finally junked it. It’s been such a pain with not having a fridge for over a month Support has been brutal. Could have been just a lemon ??? We truly did like everything about it. It’s just been a struggle

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No regret if you buy it, totally worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a deep research to buy a new refrigerator for more that I month, I my final decision was for this one and I don't regret, the refirgerator is beafutil and works like a charm,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t have my refrigerator yet and paying for it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have my item yet. The first one that i received was damage. And they keep sending the same one everytime they have have to replace the old one. I am tired to be sending the same refrigerator back and have not got mine yet. And the worst thing is that I have to start paying for the refrigerator even I don’t have it. I have being communicating with Best Buy, customer service of the card, citi bank and they dont resolve nothing. Especially the citi bank people are the most bad customer service ever.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 4 out of 5 stars

    my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge is really nice the only thing is the ice maker does not make a lot of ice quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temperature Differences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has different temperature zones as I put a thermometer where my milk spoiled two times. The reading on the thermometer was at 50 degrees when the setting was set to 37 degrees automatically.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to provide our customers with the utmost convenience at its best, Vicky. Let's get your fridge's cooling temperature corrected!

      Items with a lot of moisture can freeze in the refrigerator, mainly when the temperature settings are very low or when the items are placed near the back and bottom of the compartment. Prevent this by using the correct settings and storing food in the proper place within the refrigerator. Learn more from these details.

      Items freezing in the fridge compartment:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/

      You may also watch our youtube video about "My Samsung refrigerator is too cold":
      https://www.youtube.com/watch?v=40o6rKjU9UM

      I have shared the model's user manual for the recommended setting for the fridge and freezer. Turn to pages 37-39 for your reference:
      https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf

      Since the display on your fridge is an average of the ambient temperature of the entire compartment, check out this link about "What temperature should I set my Samsung refrigerator to" and scroll under "Check the temperature with a thermometer" for further information:
      https://www.samsung.com/us/support/answer/ANS00080450/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145380449, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    Fridge review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Only thing I noticed after it was delivered is a ding on the freezer drawer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing but the geek squad let my fridge stand there for 3 days and my food spoiled.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BB should advise buyers to check with plumbers 1’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have it yet. BB was not plumbing needed changing. BB SHOULD SDVISE CUSTOMERS OF THIS POSSIBILITY I also bought a stove and I still don’t have it needs new valves as well….. did not foresee this problem therefore delivery is now scheduled for Jan 13

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge, lots of storage space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has so much room from top to bottom. The soft serve drawer is amazing and I love the infuser pitcher that auto fills so you have a quick way to get more water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge very much. the only down side is the ice does not fill all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how much room is in this fridge. I absolutely love it. I can see everything now! The Beverage Center and the middle drawer are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Wow! So stylish!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What statement piece for the kitchen. The functionality and design are top notch. We also received exceptional service at BB! Love the ice maker!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent got it yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure havent got it yet. But they wanted to give me 5 bucks for this review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bespoke Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been a month, but like the Fridge. Ice maker is very slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge!! Color didn’t go with our kitchen though

    I would recommend this to a friend
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