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Customer Ratings & Reviews

Your price for this item is $2,699.99
The comparable value price is $3,509.99

Customer reviews

Rating 4.7 out of 5 stars with 259 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the spaciousness of the refrigerator, with many mentioning the ample storage space and easy organization. The Family Hub feature is also widely praised for its entertainment and convenience, with customers highlighting its versatility and user-friendly interface. While some customers have concerns about missing panels, the overall sentiment towards the design, smart features, and screen is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 259 reviews
  • Rated 5 out of 5 stars

    Loving it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest gripe is that the water filter is inside of the fridge but I do like that the pitcher is in there. I also am constantly wiping off the finger prints. Other than that, the fridge looks very pretty and I actually really enjoy the touch screen part of it. It's nice to see when my water filter life is getting low and use it to set timers. I also enjoy seeing the recipes on the fridge. Pretty cool experience.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Bespoke Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke fridge offers customizable options to fit your kitchen's aesthetic and storage needs. Its sleek design and interchangeable panels allow for personalization, while its spacious interior and advanced features like FlexZone™ and Family Hub™ technology make it a versatile and convenient choice. The beverage center is my favorite feature! Overall, the Samsung Bespoke fridge is a stylish and functional option for those looking to customize their kitchen space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size Quality Energy efficiency High volume (videos) Completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water dispenser

    Rated 5 out of 5 stars

    GLASS LOOK OF IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge it’s spacious interior and advance technology along with family hub/screen make it a epic look. Beverage center is my favorite feature out of all. I would definitely recommend this..

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    Smart Fun Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is fun! The secret beverage center and the computer tablet in the door is new to us. Its designed well for storage. The ice maker is in the freezer where it shpuld be and makes 2 sizes of ice cubes simultaneously dropping them in to their seperate bins. This is our first smart fridge and it is more than we expected. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge and so do our kids! We have so much space for our items and is family-friendly. Helps keep everything organized and really enjoy the smart features that come along with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge as an open item and it didn't have the panels with it, but we were able to order the color i wanted. So far, it has been a great fridge. There is plenty of space in both the fridge and freezer and the whole family loves the family hub.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Uniquely gorgeous!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not yesterdays look. Unique and gorgeous with sleek , smooth lines. An appearance different than metal, it reflects and looks and has a divine shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, spacious, and quick to cool. Only issue I've had, is that the left door hinge hangs lower, and scraps on top of the freezer door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t be happier with our fridge! It’s been so useful while looking up recipes while cooking!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    Bespoke!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Its unique design and tech features separates it from the norm. So fresh, so clean!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shelves Not Adjustable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right off the bat, the "flipper" (the vertical bar that flips open and closed and seals the gap between the 2 fridge doors) did not flip properly. This left a huge gap that let the cold air pour out. See photo. The effort it took to get Samsung to send out a repairman was ridiculous. It is finally fixed...I hope. My big complaint is that the shelves are not adjustable. In order to accommodate a pitcher of iced tea, an ENTIRE SHELF had to come out. It could not be moved up to allow tall items to fit. See photo. So, for a fridge that should have tons of room for everything, it really doesn't.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Patty,

      We understand your disappointment with not having the best experience with your refrigerator. Let us help.

      One of the shelves of the refrigerator is foldable, which can give space for your iced tea pitcher.

      Below is the link to the user manual; kindly go to pages 52-53 of the guide on how to operate your shelves for extra space for your pitcher.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202504/20250411101753065/FDR_RF8000B_DA68-04402H_EN_MES_250403.pdf

      Here is a link for tips on how to organize your refrigerator to maximize space; kindly hit the dropdown and click the embedded words.

      Tips for an organize Samsung refrigerator.
      https://www.samsung.com/us/support/answer/ANS00084845/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1150684975) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this amazing fridge last Friday. Its been nothing but good news. I love this fridge and it makes me at ease while cooking when i can play misic or watch TV in the kitchen. My visitors are amazed also womdering what kind if fridge has a screen not to talk about online capability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much room lobe all the features.so many features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My delivery experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store purchase and delivery process were excellent. However, a third-party delivery service damaged my screen door without reporting the incident. Best Buy promptly replaced the door within three days of delivery, demonstrating exceptional service. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Our Samsung - Bespoke fridge is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new Fridge, especially our daughters. The kitchen is even more popular now because of the features on this fridge with the family hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just immaculate and enormous. The family hud is just great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator very stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, very spacious. Panels must be purchased separately which was surprising. And the app isn’t as easy to use on iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m in love! Giving Samsung a last chance. Previous Samsung having the ice in the refrigerator was a nightmare! it kept freezing, making it not able to dispense ice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sansung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge and fancy with the family hub and super big inside

    I would recommend this to a friend
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