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Customer reviews

Rating 4.4 out of 5 stars with 34 reviews

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Rating by feature

  • Display Quality
    4.8

    Rating 4.8 out of 5 stars

  • Camera
    4.6

    Rating 4.6 out of 5 stars

  • Battery Life
    4.8

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
91%would recommend to a friend

Rating 4.1 out of 5 stars with 16 reviews

Page 1 Showing 1-20 of 34 reviews
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Don's New Cellphone

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    Posted .

    With the help from my son (who loves Best Buy), I was introduced from a flip phone to the latest Samsung Galaxy A52 5 G phone. Needless to say, what a change. I am not a cell phone fanatic. This phone does more than I need; however, the salesperson and the dept. manager was very knowledgeable and professional. Thank you Best Buy for memorable experience.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great A-model Samsung phone

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    Posted .
    Owned for less than 1 week when reviewed.

    I was forced to upgrade my phone because AT&T disabled my unlocked phone and I had no clue about this! So since the A-53 isn't out yet I just got the A-52. It's perfect, except the fingerprint scanner is way worse than my older phone....not accurate at all and I can barely get it to work. Other than that I have no other complaints.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    phones

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    Posted .

    did research and found that this one was what i wanted and i didn't realize that i could order it from best buy and didn't have to go through at&t. very glad i made this choice and i purchased 2 of them.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Check my phone

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    Posted .
    Owned for 3 weeks when reviewed.

    Need a printed manual to learn how to use the many features. I am not very tech savvy and need lots of help.

    Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    3 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Samsung Galaxy 5G phone

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    Posted .
    Owned for 3 weeks when reviewed.

    Like many of the new (to me) features. Several new ones are beyond my Moto 5G, but a couple (like using the camera single-shot capacity nor is finding and using the flashlight aren't as easy as the Moto 5G. And sometimes it's much harder to find and use the phone keyboard.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    3 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung S11

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    Posted .
    Owned for 2 weeks when reviewed.

    I love my new phone it was the best product I could have purchased because Im not great on cell phones Im still getting use to it it will take a while but I do love It.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love my Samsung A52

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    Posted .
    Owned for 2 weeks when reviewed.

    Love my new Samsung A52. My old Samsung was a 4G and new I had to purchase an updated phone. I am learning to use the new features. I am very happy with it.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    2 out of 5
     
     
     
     
     
    Camera
    2 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Loyal customer

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    Posted .
    Owned for 1 week when reviewed.

    Every 4 to 5 days I have to update my settings why

    Features

    Display Quality
    2 out of 5
     
     
     
     
     
    Camera
    2 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    New phone

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    Posted .
    Owned for less than 1 week when reviewed.

    Didn't know was not wirless charging till I got home. Purchased a wirless charger there with it. Otherwise, great phone. Had to order cover from amazon because Best Buy didnt have instock what i needed.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung A52 5G Phone

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    Posted .
    Owned for 1 week when reviewed.

    Considering I had an 8 year old Samsung S4, this A52 5G phone is a huge upgrade! I'm loving it so far! Many thanks to the support group that got my phone activated.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Galaxy A52

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    Posted .
    Owned for 1 week when reviewed.

    Great phone, bought one for my mom and dad and they love them. They love them more than the iphone 10. That they are easier to use.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Phone

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    Posted .

    The phone has worked great ever since I bought it.

    Features

    Display Quality
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Galaxy a52

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    Posted .
    Owned for 1 week when reviewed.

    It was definitely not worthh it. Cant use ny servuce. Phone itself is nice

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    A525G

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    Posted .
    Owned for 3 weeks when reviewed.

    Good phone. Finding compatible accessories might be difficult from several carriers.

    Features

    Display Quality
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    SamsungGalaxyA52Phone

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    Posted .

    I had to replace my last phone and I liked what I saw with this model.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please buy a different phone!

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    Posted .
    Owned for 1 month when reviewed.

    So disappointed ☹️. I had this phone for 3.5 weeks and it died. It won't take a charge because an error warning of moisture in the charging port. There is no moisture. Samsung started it's moisture warnings a few years ago. It sounds like a great idea until it malfunctions. Mine malfunctioned. This left me with sending it into Samsung for repair and waiting with no phone. I purchased a Motorola Moto. Great phone. If you purchase Samsung buy the store warranty. If I could have rated the Samsung lower I would. I'm out almost $500. You can well guess other words I'm thinking but will not write. Beware!

    No, I would not recommend this to a friend
  • Features

    Display Quality
    3 out of 5
     
     
     
     
     
    Camera
    3 out of 5
     
     
     
     
     
    Battery Life
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    ok phone.

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    Posted .
    Owned for 1 week when reviewed.

    Phone's ok but had hard time transferring information over from old phone. Never could get the Virtual Voicemail to work. Slightly smaller screen so reading is hard for some apps. Liked my Galaxy 9S much better.

    Features

    Display Quality
    3 out of 5
     
     
     
     
     
    Camera
    3 out of 5
     
     
     
     
     
    Battery Life
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for purchasing Samsung Galaxy A52 and leaving a review here. We are so sorry that your experience has been less than ideal. We sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Sharing with you this link on how to set up your Galaxy phone's voice mail:

      https://www.samsung.com/us/support/answer/ANS00089084/

      Another link on how to transfer information from your old phone:
      https://www.samsung.com/us/support/answer/ANS00062998/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144280583

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    Review

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    Posted .

    The gentleman that helped me was very professional. I appreciated it.

    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    My review

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    Posted .
    Owned for 1 week when reviewed.

    Good profile phone. Has everything I need for a budget cost. Love it!

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I love it

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    Posted .
    Owned for 1 month when reviewed.

    I never thought Samsung is good phone big screen very very nice camera I love it

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend