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Customer reviews

Rating 4.3 out of 5 stars with 119 reviews

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89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Galaxy Book's compact size, stunning display, and responsive keyboard. The true touch typing experience of the keyboard is particularly praised. However, some users have concerns about the battery life and the price of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 119 reviews
  • Rated 4 out of 5 stars

    Good portable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for light and portable so this product hits the mark. Good performance for Office apps and browsing. Not a great tablet compared to an iPad but that has to do with Windows 10 vs iOS. I was looking at the Surface and found this to be a better packaged price. I don’t like the mouse pad so I use an external mouse when I am doing anything more than browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 4 out of 5 stars

    Great laptop / tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop / tablet. Very light and versatile. Easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many Features to Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an ultralight laptop when I discovered the Galaxy Book. It competes with the Microsoft Surface, but for my purposes I prefer the Galaxy Book. I'm partial to the shape and it's thin format. In addition I prefer it to the surface because it charges with a USB C, the same as my phone. This allows me to use the same charger for both devices if necessary. The screen is excellent. Finally what I like the most about this computer is that the way the cover folds actually allows me to use it on my lap effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice computer if your not looking for gaming. It is performs reasonably good handling everyday activities.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is flawless and highly convenient. First time using a 2 in 1 tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12 Inch Samsung Tablet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tablet to use watching TV and internet use. The screen resolution is crisp and sharp. The system automatically adjusted screen brightness for conditions and it works well. The included keyboard has backlit keys and makes a nice tablet case. I was concerned about only 4 gigs memory but combined with the i5 there are no problems. This is a very nice tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard
    Cons mentioned:
    Price, Ram
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great PC for the basics

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this tab/PC for our upcoming freshman for high school. There was not a ton of video-demanding programs that needed to be used on this machine, so for our purposes, it has been great. He will mainly use for taking notes, checking email, some photo editing, and watching videos (not video encoding/editing). For those things, the machine appears to work well. Having said all that, I do have a concern for the RAM in the machine. Windows 10 is a memory hog, and these days, there are too many programs that eat up RAM. The minimum any Win10 PC should have is 8GB... and that's even a stretch. Ideally, you want at least 12GB if not 16GB to make your PC a bit more "future-proof". I like the SSD and speed of the Book 12. Defragmenting is a snap, and it boots up rather quickly. The all-encompassing case is built well and does its job. There is enough magnetivity in the connection point in the crease for the Book to stay in place and not fall apart. The prop on the back should probably be rethought out a little more. It tends to move and is not as stable as one would hope. The keyboard is great. The keys feel like a compact laptop for the most part. The stylus doesn't make loud tapping sounds every time the device is lifted from the surface then re-applied. Those taps can be loud and annoying if used in class. The price point (of around $1200) is too steep for what you get - the biggest issue being RAM. If the RAM was upped to around 12GB+, I'd be more at ease with value for the money paid. But 4GB on this model is pretty laughable. Win10 needs more - it demands more. There is an 8GB version with 256GB of SSD, but if you're offering that, just make that PC your base and get rid of this one. And then, lower the price on that machine because it's still running at minimum RAM thresholds and is not very "future proof". Lastly, the screen. Beautiful doesn't do it justice. Incredible color and blacks. You won't see many displays better than this. This is what you may be paying for - that and the Samsung name... because this is still a PC, and PERFORMANCE is the driving force behind any computer. Hopefully going forward, Samsung and other manufacturers will remove anything less than 12GB RAM from these machines. No one wants to wait to open apps and run programs... RAM is the main contributor to those decreased running speeds. Overall a good little machine. The USB-C ports (2) are great and good addition to the Samsung line since it has a faster charging rate, can transfer data faster, and can be flipped either way to plug in unlike the microUSB connector. I'd recommend this product to a friend, but only the 8GB RAM version of this PC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good pad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good would recommend it to any Good size fast and great image

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product because it is more compact when I travel

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great Galaxy Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in really handy for travel. Easy to use great for display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tablet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a desktop computer for many years. I am in need of something more portable so I bought the Samsung Tablet. I have had the most fun learning how to use it. There are so many features that I can use that I can't see using anything else. They thought of everything. I originally was going to buy the Microsoft Pro 4, but his has the same features, some better, and it was cheaper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great "crossover" tablet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to replace my Ipad pro, with the intent of having a tablet with laptop functionality. I am in the construction industry and utilize this tablet for primarily plansheet management through a downloaded app with the associated files on the hard drive. Overall, the computer functions as intended, however is extremely slow and constantly locks up in the process of annotating the drawings through the app. I have been using this same app with ios operating systems for several years and never had these issues. I am not sure if the interface problems are app related to the windows operating system or related to the performance ability of the tablet, hence thd 3-stars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. It's very light and easily fits in a pocket book. I do need my glasses when I use it because the screen is smaller than a laptop. Overall very fast and light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad that we decided to go with the larger model of this device. The picture on the screen is awesome and I am very happy with the processing power. Everything loads very quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright product. Too expensive.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice resolution. Keeps freezing. Slow to load Netflix. Could use a better kick stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tablet!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a older model Samsung tablet and wanted to upgrade for more hard drive space and memory. This is a great tablet and easy to use.The only problem is the Battery does not stay charged long with use or stand by.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet with amazing functionality. Does more than expected. Keyboard mouse buttons are a little flimsy and stick if you have pressure on bottom of keyboard. Overall great device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is exactly what I was looking for at a better price point than the Surface Pro. Great display, love the solid state drive, backlit keyboard pen and the included micro SD card.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Fantastic device, remember to buy 8GB RAM version

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary: It’s a great little device; believe me when I tell you to go for 8 GB RAM version; you will be really pleased for a long time. It is on a little expensive side but it’s a product trying to compete with Surface and has few tricks of its own. You want a tablet with full desktop OS; this is it. You want a tablet with proper keyboard; this has it. You want the 8 GB version; this has it. I say if you travel a lot need a light weight device which can do all your mails, browsing office still capable of netflix and few games. Try this. 8 GB Version will get 5 stars from me; as I have the 4 GB version; it’s a 4 star device. Pros: --- Screen is vibrant, like really good; like not seen on any android tablet or iPad I owned or macbook. And like a mobile device it adapts to light. It seems this thing has taken best feature from both Tablet and desktop world. Surprisingly responsive for 4 GB. It does get slow with multiple application open at once; but what MS have achieved is commendable as this is a full-fledged desktop version. Still 4 GB is on lower side and I will recommend getting a 8 GB version as the processor is really capable and the device may feel getting bottle necked because of RAM in near future. Out of the box more than 2 GB (out of total 4) is available. Very good keyboard, I really enjoyed typing with it. It is very closed to my dell laptop. And the cover looks very sturdy, is also used to provide base to the screen and can do two view settings. sPen response was very good but I do not use it much. When I used it on the accompanying app it detected my writing perfectly, so high five for that. (And I tried cursive : ) Netflix works and looks beautiful, browsing with edge works great. Read Cons section for Chrome. It does not have finger print reader but you can use Samsung phone app for fingerprint sign. If you own a Samsung phone with fingerprint scanner. I tested with Galaxy Edge 6 and it worked like a charm(No really). Battery life is good; very good. I am using it majorly for surfing, mail check and word processing and it is yet to run out on me. Samsung has included fast charging as comes in its phone in it; so when you are totally out of juice, you can quickly get sufficient charge. Touch response is good for tablet mode, I have used windows phone in past so when it goes to tablet mode it becomes something like a Lumia device with respect to interface. The firmware enables Secure boot so that is one good thing; it comes pre-installed with windows defender and I do not intend to install anything else on it as that will make it leggy. Speakers: You cannot expect big speakers sound or clarity from these but they are very good for their size; I compared and found them to be louder than my ipad mini. Attached to external speakers it sounded a little flat but you can always fix that using equalizer in windows. Light weight, I carried it to my office and the bagpack felt so light in comparison to my macbook or dell laptop. Great job keeping it so light Samsung. Cons:----- This thing does not have any major flaw but here are few things they could have improved. No USB C adapter, come on Samsung, this thing comes with the pen and the keyboard/cover but you forgot to include one usb C adapter when most of the gadgets are USB (we may want to use Mouse, eh?) and this device comes with only USB C port. I tested with an adapter I had it and mouse was detected instantly. Good thing that the adapter is cheap. No office licensing even for first year. (But that is true with any laptop); I was just hoping that given the price of this thing they would have included it. 4 GB Ram (Chrome) is rather limited. 7-8 tabs open in edge and with MS word open in parallel; memory tops out. So, all 3.9 GB was consumed and OS was trying to page out memory which will put stress on your SSD. The system still remains responsive even though the memory consumption is at 3.7 – 3.9 GBs as I am typing this; which indicates that OS is getting really good at paging the memory out as I never felt that the system response is slow. With chrome though it was a no go; same 7-8 tabs when opened with Chrome cause the system to become unresponsive for few seconds before it recovered. Chrome is my main browser but I guess Edge has done something for low RAM device which Chrome has not. Misc:---- Windows halo, face login is not there; why I cannot say as this device is equipped with camera; maybe they will add it later? You would need a bigger SSD, the device comes with a 128 GB card and you can always add External HDD. On SSD it has arpund 85-90 GB available out of the box. It can play games too; though that is not what its intended to; but it fair well for small games(This war of Mine) and steam streaming worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the galaxy book just don’t like that it did not have any sub ports or SD Chip for fotos every thing else is good

    I would recommend this to a friend
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