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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1122 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Book Flex Alpha's touch screen, light weight, speed, battery life, and price. They appreciate that it is easy to set up and powerful. However, customers are negative about the build quality, speakers, overheating, camera issues, and fan noise. Some users have concerns about the durability of the laptop and the quality of the speakers. Others have reported issues with the camera and microphone not working properly, as well as the laptop overheating and the fan being noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,122 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment for our 14 year old. The touchscreen is amazing and she can multitask for online school during COVID.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, very bright and great colors. The laptop has been great so far and starts fast and works great. Love the ports with USB-A and USB-C port.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Screw apple... Buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is bangin... speed Is pretty dope too... Flips all the way back to use as a tablet ... Hell's yeah boy... Get this joint

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Small & light weight

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for the occasional work class that I have. It’s nice and light weight. With fast speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Needed an upgrade and this is a lot better than a Chromebook. I like how it is a 2-in-1. The touchscreen works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is awesome. Computer apps are quick and responsive. It is a nice light laptop with a touchscreen that looks amazing. Price wasn't bad either

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 4 out of 5 stars

    Its a solid laptop for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing only problem i have is the build quality. The screen is plastic and the screen is a bit curved near the top and bottom but amazing overall

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small lightweight laptop. Love the fingerprint sign in. Easy to navigate. Finding more ways to use different applications.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the tablet mode.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and has great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great picture, nice and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She needed a new laptop and she loves it. It's nice and light, great picture, and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for daily activities

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly tactile keyboard, screen brightness, and Overall size for my daughter. She is 15 so it is primarily used for online school, photo editing, video editing, streaming, social media, and simple gaming. We eyed it for months and finally decided to take the plunge. I own a MacBook so I’m a little jealous Samsung has put in such a beautiful, foldable touch screen, for so much cheaper than my air. Our last Samsung is still running smoothly after 4 years so I’m hoping the quality remains the same for this little beauty!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great back to school computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight and bright screen. Quick start up and more powerful than the Chromebooks we were looking at. Glad we decided to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for a great price and is very easy to use. Especially with doing online work and even streaming. The graphics are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor. Image is great and projects clear on other devices. Light weight and easy to handle. I use for work on daily basis

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect Sized Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size computer, small enough to carry around with full size keyboard that folds back to make the computer tablet sized.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than wishing the sound could get louder, I'm overall pleased with this computer. It's beautiful, fast and powerful for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Samgsung GalaxyBook 2in1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1. Great looking and super thin. Screen provides vibrant colors for shows and videos. Battery lasts for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Satisfied Cutomer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Beautiful. I love the touch screen feature the ability to turn into a tablet for lap use and the lite keyboard .

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, very fast and reliable looks great its a slim clean look, the only down side the speakers are as loud as my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer especially for online classes. It’s fast at downloading and it folds into a tablet. Great product.

    I would recommend this to a friend
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