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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1122 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Book Flex Alpha's touch screen, light weight, speed, battery life, and price. They appreciate that it is easy to set up and powerful. However, customers are negative about the build quality, speakers, overheating, camera issues, and fan noise. Some users have concerns about the durability of the laptop and the quality of the speakers. Others have reported issues with the camera and microphone not working properly, as well as the laptop overheating and the fan being noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,122 reviews
  • Rated 5 out of 5 stars

    My Samsung Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my work. Great little laptop. I only have one word of advice. Do not store this thing in your check in package. I did. My computer still works but it got mangled and the touch screen no longer works. Still a fine computer.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Samsung Galaxy laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Easy to use. Flexible as a tablet. Very portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer at a reasonable price. Run fast.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Fits the need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and light, works well. Space taker for 50 char min.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bloatware bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything asked of it fairly well - my only complaint is the Samsung bloatware is ridiculous! Samsung basically copied a bunch of normal windows apps for no apparent reason. Took over an hour to clean up the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to use and very portable strongly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP 15 11 generation laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No back light, no fingerprint reader, but touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a good size light weight and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size and specs for a student

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has easy setup, it's fast, light weight, and includes a ton of premium features. I'm giving it 4 stars instead of 5 because it packs so much bloatware out of the box and it has a giant blue fingerprint scanner on the keyboard that looks out of place. Other than that I really do recommend this laptop, it's decently specced and looks to be high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a computer that had an amazing screen and accessibility to military CAC, both of these were accomplished amazingly! The screen is clear and “pretty”, and compared to other computers I’ve used, ease of access to my CAC, is flawless!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quick, easy to use and light. Exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Computer/Laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Compact and light weight. Sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Lopt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and ligh weight I just love my new company

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great computer especially at this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, nimble, comfortable, beautiful screen

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and light weight. just wished there was a sude key pad

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen quality, easily transporte. Decent value.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 2 out of 5 stars

    Average laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung laptop is a very average product. Nothing special about this one. 1. Flimsy screen. Picks all vibrations from the base. 2. Not compatible with S Pen. One has to use those aftermarket rubber ball type pens to write on it while in tablet mode. 3. The QLED screen takes in a lot of glare. The very few things good about this one is its lightweight and specs are good for its price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sales clerk gave misinformation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Only negative is that the sales guy said once I received my credit card statement , I could bring the receipt back to adjust for the 10% credit earned for opening the credit card which was not actually true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. Super fast boot up. Great look and design. Haven’t used it to edit photos yet but I imagine it will be just fine. Can’t speak to long term reliability but my experience with many different types of Samsung products over the last 20 years tells me it should be great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer with beautiful display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It's my first convertible, didn't realize how useful the different positions would be. It's fast and has a great keyboard.

    I would recommend this to a friend
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