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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1122 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Book Flex Alpha's touch screen, light weight, speed, battery life, and price. They appreciate that it is easy to set up and powerful. However, customers are negative about the build quality, speakers, overheating, camera issues, and fan noise. Some users have concerns about the durability of the laptop and the quality of the speakers. Others have reported issues with the camera and microphone not working properly, as well as the laptop overheating and the fan being noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,122 reviews
  • Rated 5 out of 5 stars

    Samsung Galaxy Book Flex A 13.3''

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to work product. Would highly recommend. Very low battery power it will die quickly which is the only downside. It has a quick start up and not many updates. So it is quick and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the edge between a house or Samsung. This laptop is great. I upgraded from a model that should be considered an antique! Really easy to set up and add other programs. It is the best I’ve owned yet.

    I would recommend this to a friend
  • Cons mentioned:
    Camera issue

    Rated 2 out of 5 stars

    Faulty device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself was nice, had the majority of everything was looking for. The problem was the camera device driver was not properly installed when I bought it and even though it was faulty I was told I would have to pay extra to have it fixed. I basically was told There was nothing the store would do to help Unless I either paid to fix it or paid to have a new one shipped in and go 3 weeks without a computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replaced a MS Surface that was slow to boot and under powered. great replacement, quick boot and lightening fast wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent 2in1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my wife laptop. She is happy with it. The fact that is a 2in1 is very convenient around the house. She loves it. Of course, Samsung is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most user friendly laptop ever. I love it and would highly recommend it to anyone. You can't go wrong with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love Samsung products. I especially how the keys light up at night or dark. I am making my review on this computer. It fits into my purse as a female with her own business that is always on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really pretty design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this is a sweet sexy sleek laptop/tablet only thing wish it came with the pen. I love that it connects to my cell and when I am on it I can answer watsapp msg or scroll through my fone on screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just an amazing investment. Got it as a gift to my daughter, I have the 17 myself and I love it! I though it can be a great upgrade for them. And by the way I got it when it was on sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Great for college!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have asked for a better laptop. I have never tried this brand but after reading the reviews I decided to go with it and I am extremely satisfied. It was also delivered within a few days after ordering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner and financial advisor-in-training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a financial advisor in training, and this system is perfect for my personal and professional usages. The kicker is it is a powerful computer that switches to a tablet. This is perfect for what I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for multiple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one computer for the kids to use for school and went back the next day for a 2nd one. Super slick, amazing backlit keyboard and the picture is great. So easy to set up. Very excited to start using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item and it’s worth every penny I live the screen and the colors that go along with it. I highly recommend this item to any that is looking for a Samsung as it easily syncs with the Samsung smart TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 2-in-1 Laptop Money Can Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 2-in-1 laptop. The open-box purchase has not diminished or compromised any of Samsung's quality standards and excellent functionality. The QLED touch-screen is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy Book Flex Alpha 2-in-1 13.3" QLED Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - is great high quality and good looking laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung laptop after being recommended by a friend who has another version. It is the smallest laptop I've owned to date. Months later and it still boots up fast. Slick and beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products and this laptop works really well. My only issue is that the keys on the keyboard are kind of shallow. But other than that, I think this is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for colleg use. Works great. Flexible and powerfull enought to do what is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up and get going. it's small but big enough for what I do. I'm retired so it's perfect for browsing the internet and doing daily tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung (Galaxy Book Flex Alpha 2 in 1.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for all kind of task from professional and office work to all school homework. Very easy to use for students of all ages especially for online classes. Recommend 100% for the whole family .

    I would recommend this to a friend
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