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Customer Ratings & Reviews

Your price for this item is $679.99
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Customer reviews

Rating 4.5 out of 5 stars with 1122 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Book Flex Alpha's touch screen, light weight, speed, battery life, and price. They appreciate that it is easy to set up and powerful. However, customers are negative about the build quality, speakers, overheating, camera issues, and fan noise. Some users have concerns about the durability of the laptop and the quality of the speakers. Others have reported issues with the camera and microphone not working properly, as well as the laptop overheating and the fan being noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,122 reviews
  • Rated 5 out of 5 stars

    Excellent choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be my best purchase for my new consulting company! I can use it as a laptop but it's also convertible to a tablet as needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I'm in the process of starting an online laptop is perfect for what I need. I really love the log in with my finger print option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Its fast, bendable and beautiful. It works great as a table also. Feel really well built and super slim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    salesman (i think nick) took me out of the confusion of buying my 1st pc and made it a great experience. i feel like i owe him. perfect buisiness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this computer my only complaint was that the screen was kind of flimsy so when you pick it up it would fall backwards like it was going into the tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is quiet, fast and easy to navigate. It is lightweight and I love the fingerprint reader, touchscreen and backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are getting your money's worth, the sad part is now both of my children want one just like this one, hoping it goes back on sale again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display. Great first impression. Picked up on sale which makes it a much better bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Was just looking for something simple for as needed but overall came in handy when I had to work from home! Definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think twice before you buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was getting a good computer at a good price but I was wrong computer didn’t come with recovery software and broke two months after I purchased. Next time I’ll shop around before buying another computer. Seems like Best Buy isn’t the place to buy laptops last time I bought one I left it to get all the programs installed and when it got stolen the geek squad Couldn’t find my invoice and I lost a $3000 laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this laptop. It is fast and easy to use. The only negative is that the finger opening should have been made wider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BettieP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchased a Samsung laptop very pleased with this product would recommend to a friend or family member, have no problem with this product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faat, reliable, good storage amd overall vreat product. Doesn't have a disc player, but easily hooks into am external.ome when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a 2 in 1 laptop and this one was perfect. Great size, excellent quality, nice features. No hiccups/issues to report as of now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Value, with ssd and 8 gb of ram it moves pretty good and it has a decent brushed steel case unlike other budget laptops are usually made with plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for School!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my girlfriends because she is a Samsung girl. So far, she loves it and uses it for school. It looks and feels expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Samsung - Galaxy Book Flex is an awesome buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our Samsung - Galaxy Book Flex Laptop. It is a good looking device which operates with very nice speeds and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung continues to beat all other brands.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed it for. Not a lot of power but I won't be using it for anything but school stuff. Awesome little computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday needs. Does everything we need- pay bills, photo editing, playing music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Book Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I ever had no problems with it and very easy to work with.

    I would recommend this to a friend
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