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Customer Ratings & Reviews

Your price for this item is $997.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 1365 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Book Flex2 Alpha's lightweight design, exceptional screen quality, and strong performance. Many appreciate its long battery life and convenient size, making it ideal for travel. However, some users noted that the lack of USB-C charging and occasional fan noise were drawbacks. A few also mentioned that the speakers could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,365 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has worked really well with lots of space being taken up. My only issue is that I always have the screen on night mode but once it goes to sleep and turns back on it will take off night mode until manually changed.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Dangerous product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs Super HOT!!! DON'T WASTE YOUR MONEY! Even unplugged, product runs hot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MsBevelLapTop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's battery life unplugged after being fully charged at 100% don't reach 17hrs as advertised. The battery lasts approx 3-4hrs unplugged after being fully charged. Overall, I am becoming more pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School and Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for our kids for their online learning and gaming. They love them and they work really well with the online learning platform we use for home education. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful, sleek piece of equipment that has all the features the average person would need for regular home or office use. Just another Samsung product that gives you your money's worth and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this pc … it’s amazing ! I really like this one and for the price (on sale when I got), is really well worth it ! The backlit I thought was going to be a problem but it comes on exactly when it’s needed . Love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16 year old loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was brought for my 16 year granddaughter. She picked it out and she loves it. We need to get her something just encase they have to do remote learning again and we wanted something sturdy. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience when purchasing our latest computer. The young man who helped us was a wealth of information and very patient. Best Buy has always had the most knowledgeable staff who are anxious to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Student Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast boot up. Nice bright screen. As of July 21, 2021 $899.99. If you are a student you can knock another $100.00 off. For $799.99 it is a phenominal deal when compared to other laptops with the same specs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Happy its core i7 and has windows 11 installed. It does take a couple of seconds to save documents and the speed lags couple of seconds too. Overall it runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as well or better than I could have hoped, other than the video card leaves a bit to be desired. But, for the amount of versatility this has at its size, I've no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop for the value. IT has all the high end features if you can get this under $850. This is my first Samsung Laptop and so far this looks better than the Lenovo and HP ones I had in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right, works great. Purchased online got it an hour later with no trouble or wait. I appreciate the associate at the register for doing his part as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy book Flex 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent computer. Samsung seems better than the competitive units from Lenovo, Dell, HP)--quieter fans, for example. The HDMI output works well at 4K in headless mode with the laptop closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I came in to the store to pickup a laptop. It was close to closing time at the store, but we were treated with professionalism and we walked out of the store satisficed with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung laptop!! It has great graphics while using photoshop! It is quick but my previous laptop was 12 yrs old. So happy qith the purchas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! An excellent operational system in such a small laptop. Perfect for studies purposes, but you can also edit videos, watch movies, play games, etc. The price is fair, believe me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a great deal of research before purchasing this computer and at $749 it was the most for the money. I also am a fan of the QLED screen which can be found on their tvs.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Usb-c charging

    Rated 2 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No usb-c charging and gets hot very easily. I wish the battery life was longer too

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    I Couldn't Handle The Loud Fan Noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title matches my review.. I couldn't handle the loud fan noise while I was doing the bare minimum (surfing the web).

    No, I would not recommend this to a friend