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Customer Ratings & Reviews

Your price for this item is $997.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 1365 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Book Flex2 Alpha's lightweight design, exceptional screen quality, and strong performance. Many appreciate its long battery life and convenient size, making it ideal for travel. However, some users noted that the lack of USB-C charging and occasional fan noise were drawbacks. A few also mentioned that the speakers could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,365 reviews
  • Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the computer. She plans on using it for school in the fall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for Wife

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It okay no real complains, more feature would had been nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Awesome laptop. This Is the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful machine. I just wish it were 16:10 ratio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I’ve installed Rstudio, matlab, and python and it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for great value and received further discount from student deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Very solid. Nice keyboard. Smooth. Also a good price :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was to set up and quality built. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for someone looking to get a great laptop on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had amazing help, now i have a computer tablet that will do everything i need

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    This Samsung Is Close To Perfect (But Not Quite)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GOOD Very slim. Sits just a half-inch tall, in a 12-by-8 footprint. I measured it next to a Microsoft Surface Pro. One of the lightest laptops you can buy. At about 2.5 pounds, probably only the LG Gram is lighter. Beautiful HD screen. It’s Samsung, so naturally I expected this. And it’s a touch-screen, too. Illuminated keyboard, great for working in low lighting conditions. Simple setup. Turn on the machine and it guides you through everything, including the Windows 11 update. Decent number of ports – one USBC, two USBA’s, one HDMI. Micro SD card reader. Attractive, dark cabinet. It’s refreshing to see this slate-colored system rather than a white or silver one. COULD BE BETTER Completely sealed body. This means if you want to do any servicing yourself – like you can with a Dell system (which Best Buy also sells, like the Inspiron 7000) – you’re out of luck. There are no screws anywhere on the unit – an impressive engineering marvel, in a sense. If you get one of the lower spec machines (memory and storage) you cannot upgrade. If you think you might need more, get this top of the line one – 16 GB of RAM and 512 GB of storage. Ambient light sensor can’t be controlled (without a physical cover). I found this royally annoying. No way to change it – not in Windows, not in the Samsung built-in app, nothing. If you selected to have the keyboard backlight on, it will stay on for a few moments after the choice, then go out. The inelegant solution I came up with was to put a small black square – a sticker – over the ambient light sensor, which is just to the right of the blue pilot light (it looks like a pinhole). Until Samsung provides a way to control this, this is what you’re left with, unless it doesn’t bother you. The motivation was to make the machine more energy efficient, I can only guess. Price point. I got this for about $800 on a Black Friday special – it normally hits the wallet at over a grand. I was wanting a laptop with 512 GB of storage and 16 GB of RAM. This was the only system – with a touch screen – that had it all when I was shopping. Lots of bloatware. You can remove it yourself, of course, but it’s still mildly annoying that the machine you buy for yourself is turned into a billboard when you’re trying to get settled. It won’t bug most people, but the three-sided thin bezel makes me wonder why Samsung didn’t just go thin bezels all around the screen. The lower part is about a half-inch wide black strip which has the Samsung logo – if you hold it up to a very bright light. To my knowledge, this thick bezel doesn’t do anything for the operation of the system, so I have to assume it’s decorative. VERDICT This unit replaced an Asus Q-Series laptop I bought at Best Buy just two years ago. It topped out at 8 GB of RAM, so I had to look further afield to find a bigger system. When the Black Friday sale came around, I jumped on it. If the machine goes on sale again (and it’ll likely be a while) jump on this system, because you’re going to be hard pressed to find so much RAM and so much storage at this price point. I’ve been using Samsung phones for 10 years, and have several Samsung tablets. I figured I’d give one of their bigger devices a shot. So far, I’ve been impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and got it at a great price. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for school. Great value for money! Latest specs at min price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleased wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves PC great value great product. she likes way better than apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son to take to college. So far he is really enjoying this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Love it more then any Mac computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good price. Exactly what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony' new Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected, but transferring data from old machine was not offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. Was advised that this is a really nice device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful & sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son- he absolutely loves! Perfect for college!

    I would recommend this to a friend